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Thistle London Heathrow Terminal 5

3.5 star property

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Photo gallery for Thistle London Heathrow Terminal 5

Daily buffet breakfast (GBP 16.50 per person)
Reception
Terrace/patio
Meeting facility
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking available
  • Business services
$70
$58 nightly
$70 total
Total with taxes and fees
Jan 21 - Jan 22

Explore the area

View in a map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Place, Thorney Park
    ‪3 min drive‬
  • Place, Windsor Castle
    ‪11 min drive‬
  • Place, LEGOLAND® Windsor
    ‪15 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪8 min drive‬

Room options

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 3

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

8.4 out of 10
Very good
(99 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

8.2 out of 10
Very good
(340 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room

7.8 out of 10
Good
(19 reviews)
  • 431 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

8.0 out of 10
Very good
(11 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed

7.2 out of 10
Good
(34 reviews)
  • 182 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed with Sofa bed

Executive Double Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Double Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(9 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2

View all photos for Executive King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive King Room

  • Sleeps 4

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Jan 29 - Jan 30
Total with taxes and fees
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About the neighborhood

West Drayton

Located in West Drayton (Heathrow Villages), Thistle London Heathrow Terminal 5 is within a 15-minute drive of Windsor Castle and Pinewood Studios. .This hotel is 7.5 mi (12.1 km) from Twickenham Stadium and 7.7 mi (12.4 km) from Thorpe Park.

What's nearby

  • Thorney Park - 3 min drive - 2.7 miles
  • Windsor Castle - 11 min drive - 7.0 miles
  • LEGOLAND® Windsor - 15 min drive - 11.1 miles
  • Twickenham Stadium - 24 min drive - 15.8 miles
  • Hampton Court Palace - 24 min drive - 14.8 miles

Getting around

  • Station A Station - 6 min drive
  • West Drayton Station - 7 min drive
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • ‪Gordon Ramsay Plane Food - ‬6 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Costa Coffee - ‬7 min drive
  • ‪Pret A Manger - ‬7 min drive
  • ‪Wagamama - ‬7 min drive

About this property

Thistle London Heathrow Terminal 5

Hotel with a restaurant, in the vicinity of Windsor Castle
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and hair dryers. 38-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Make yourself at home in one of the 266 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, wedding services, and a banquet hall.
For lunch or dinner, stop by Aviator Sports Restaurant, a restaurant that specializes in British cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in West Drayton? This hotel has 5490 square feet (510 square meters) of space consisting of a conference center and 11 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Aviator Sports Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Lobby Lounge - This lobby lounge serves light fare only. Open daily.
Aviator Sports Bar - This bar specializes in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 18 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aviator Sports Bar
  • Aviator Sports Restaurant
  • Lobby Lounge

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (5,490 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.50 per person
  • Uncovered self parking fee: GBP 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Thistle London Heathrow Terminal 5 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1215 out of 3084 reviews
Rating 8 - Good. 1061 out of 3084 reviews
Rating 6 - Okay. 495 out of 3084 reviews
Rating 4 - Poor. 165 out of 3084 reviews
Rating 2 - Terrible. 148 out of 3084 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

morgan

Stayed 2 nights in Oct 2025

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was ideal for a short stay and hotel is quiet and close to public transport; easy access to Heathrow and able to pop into London before my flight. Staff are friendly and efficient; good value.
Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Stayed 1 night in Oct 2025

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Good value
Stayed 1 night in Oct 2025

2/10 Terrible

sam

Disliked: Amenities
Horrible.
Stayed 1 night in Oct 2025

6/10 Okay

Jason

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

bang average

Hotel was incredibly dated with worn and dirty carpets and just a general overused and long overdue renovation. Cleaners didn’t take rubbish rooms small and lacking useful things like a plug socket anywhere need a bed
Stayed 2 nights in Oct 2025

6/10 Okay

Cairyn Rhys, Warwick

Liked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Koon Kit

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They double charge me saying my booking at hotel.com are just guaranteed and I need to pay again at front desk
Stayed 1 night in Oct 2025

8/10 Good

JOHN

Liked: Cleanliness, staff & service, amenities
Good hotel near airport plus a nice breakfast as well
Stayed 1 night in Oct 2025

6/10 Okay

Ann Sian

Stayed 1 night in Oct 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very tired and very impractical layout hotel. No lift, even after years of people's comments on various review sites. No downstairs rooms were available so we had to drag our heavy luggage up flights of stairs, with no offer of help. We arrived at 10pm to be told bar closed due to maintenence. The novelty of the Heathrow Pod transport has worn off, especially at over £16 per person return to T5! Never again..
Stayed 1 night in Oct 2025

8/10 Good

james

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Alun

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is no elevator in the hotel and you are at an airport. Good luck with your luggage.
Stayed 1 night in Aug 2025

2/10 Terrible

Mark

Disliked: Property conditions & facilities, room comfort
The hotel is close to the airport and that is all it is good for. We had a friendly welcome and our room was outside of the main hotel in an annexe. We had two random phone calls, which I assume was reception but nobody spoke. Not an ideal situation when you have a 4-30 start in the morning. Probably wouldn't stay there again.
Stayed 1 night in Oct 2025

8/10 Good

Helena

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Denise

Traveled with family
Stayed 1 night in Oct 2025

6/10 Okay

gavin

Traveled with family and small children
Disliked: Property conditions & facilities
No elevator. Makes it stressful when you have bags and small kids
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Stayed 1 night in Oct 2025

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grew value, ideal location close to T5 at Heathrow, easy transfer using pods
Stayed 1 night in Oct 2025

6/10 Okay

Nicole

Disliked: Amenities
Stayed overnight, the room was very far from the entrance and they were in the process of changing the carpets in the corridors so it was very dusty. I was told they upgraded my room to a deluxe room…however it was a very basic room. The best thing was using the Heathrow pod to go from and to the airport - $16.50 pounds in total.
Stayed 1 night in Oct 2025

10/10 Excellent

danny

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excellent value for money , great food , helpful staff and all at reasonable prices
Stayed 2 nights in Oct 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome at check-in. Room perfect. Other guests could be a bit noisy in the corridor but not the fault of hotel. POD transport very convenient if a little premium compared to 423 bus. Restaurant food was good. Will stay again.
Stayed 1 night in Oct 2025

8/10 Good

Moira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No lift at the property so appreciated reception changing us to a room on the ground floor as would have struggled carrying 2 x 23kg cases upstairs. Rooms feel compact and bed seemed a little old and worn but were clean and sufficiently comfortable for our 1 night stay; bathrooms look to have had bath sealant recently renewed and wooden bath panels recently painted but are a little dated in terms of fixtures and fittings. Paid extra for breakfast and it was excellent; lots of breakfast choices (hot and cold) well presented and quality ingredients. Location was convenient for Heathrow T5.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
All ok
Stayed 1 night in Oct 2025

2/10 Terrible

Natalie

Stayed 1 night in Oct 2025