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Thistle London Heathrow Terminal 5

3.5 star property

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Photo gallery for Thistle London Heathrow Terminal 5

Daily buffet breakfast (GBP 16.50 per person)
Reception
Terrace/patio
Lobby lounge
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking available
  • Business services
$65
$55 nightly
$65 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Place, Thorney Park
    ‪3 min drive‬
  • Place, Windsor Castle
    ‪11 min drive‬
  • Place, LEGOLAND® Windsor
    ‪15 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪8 min drive‬

Room options

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 3

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

8.4 out of 10
Very good
(100 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

8.2 out of 10
Very good
(346 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room

7.8 out of 10
Good
(20 reviews)
  • 431 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

8.0 out of 10
Very good
(11 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed

7.2 out of 10
Good
(34 reviews)
  • 182 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed with Sofa bed

Executive Double Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Double Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(9 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2

View all photos for Executive King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive King Room

  • Sleeps 4

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Total with taxes and fees
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About the neighborhood

West Drayton

Located in West Drayton (Heathrow Villages), Thistle London Heathrow Terminal 5 is within a 15-minute drive of Windsor Castle and Pinewood Studios. .This hotel is 7.5 mi (12.1 km) from Twickenham Stadium and 7.7 mi (12.4 km) from Thorpe Park.

What's nearby

  • Thorney Park - 3 min drive - 2.7 miles
  • Windsor Castle - 11 min drive - 7.0 miles
  • LEGOLAND® Windsor - 15 min drive - 11.1 miles
  • Twickenham Stadium - 24 min drive - 15.8 miles
  • Hampton Court Palace - 24 min drive - 14.8 miles

Getting around

  • Station A Station - 6 min drive
  • West Drayton Station - 7 min drive
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • ‪Gordon Ramsay Plane Food - ‬6 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Costa Coffee - ‬7 min drive
  • ‪Pret A Manger - ‬7 min drive
  • ‪Wagamama - ‬7 min drive

About this property

Thistle London Heathrow Terminal 5

Hotel with a restaurant, in the vicinity of Windsor Castle
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and hair dryers. 38-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Make yourself at home in one of the 266 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, wedding services, and a banquet hall.
For lunch or dinner, stop by Aviator Sports Restaurant, a restaurant that specializes in British cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in West Drayton? This hotel has 5490 square feet (510 square meters) of space consisting of a conference center and 11 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Aviator Sports Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Lobby Lounge - This lobby lounge serves light fare only. Open daily.
Aviator Sports Bar - This bar specializes in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 18 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aviator Sports Bar
  • Aviator Sports Restaurant
  • Lobby Lounge

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (5,490 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.50 per person
  • Uncovered self parking fee: GBP 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Thistle London Heathrow Terminal 5 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1233 out of 3099 reviews
Rating 8 - Good. 1058 out of 3099 reviews
Rating 6 - Okay. 493 out of 3099 reviews
Rating 4 - Poor. 166 out of 3099 reviews
Rating 2 - Terrible. 149 out of 3099 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Claire

Liked: Cleanliness, staff & service
The room was dated and very cold. I could not find a way to heat the room more.
Stayed 1 night in Oct 2025

8/10 Good

james

Liked: Cleanliness, staff & service
I stayed one night and the room was fine - the bed a little uncomfortable and I could hear too much of the neighboring rooms - but a nice stay for an early morning trip to Heathrow.
Stayed 1 night in Oct 2025

10/10 Excellent

Stewart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely no complaints
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful from checkin to check out. The room was comfortable and cozy
Stayed 1 night in Oct 2025

6/10 Okay

Amanda

Traveled with group
Disliked: Amenities, property conditions & facilities
Conveniently located near T5 pods for easy access to Heathrow Terminal 5. The hotel is old, run down and in serious need of upgrades and room renovations. Dining options are limited. Staff were not particularly helpful and messed up our booking. OK for a one night stay to get you where you need to go.
Stayed 1 night in Oct 2025

6/10 Okay

Anthony

Disliked: Property conditions & facilities
Charged us £20 for an early check in for half an hour even though the room was empty,
Stayed 2 nights in Oct 2025

4/10 Poor

Anthony

Disliked: Property conditions & facilities, room comfort
We were charged £20 to get in the room 30 mins earlier, our 2nd room booking for the next day they wanted £50 for an early check in, (the room only cost £74), my car got damaged in "The Secure" car park, staff were not bothered, wouldn't check cctv, Hotel was very dated and the windows in our room were scruffy, not been washed in a while, would definitely not stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service
Basic hotel but ideal for a stop before early flight .
Stayed 1 night in Oct 2025

8/10 Good

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Had everything you need for an overnight stay near the airport. The pods were easy to use. Top tip if you have a 8 am flight get there early. Safe to walk from hotel to pods, good lighting. Thanks
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caught the Pod here as a novel experience to start our holiday. Literally took ten minutes and quicker/cheaper and more fun than a bus or taxi. Staff manning check in desk were amazing and friendly. Room itself was more than adequate for my needs. Bed and pillow were also great. Quiet night and no noise from aircraft, only guests walking up and down corridors. Nothing to be done about that as I probably did the same to someone else the next morning. Breakfast the next day was a buffet to help yourself from. Followed by another pod to the terminal. Great comfortable stay with great links to the airport. Brilliant way to start your holiday
Stayed 1 night in Oct 2025

8/10 Good

Deborah

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Catherine

Liked: Amenities
Great access to T5 with the pods!
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with 2 others in a room. We had large comfortable beds. The room was very clean. The staff was very nice and the hotel is lovely inside. The breakfast was excellent. It was very easy to get from Heathrow to hotel using the Pod. I will stay here again next time I go through Heathrow.
Little added treats
Stayed 1 night in Oct 2025

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
POD transport makes it a good choice for T5
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed it
Stayed 1 night in Oct 2025

10/10 Excellent

Gale

Stayed 1 night in Oct 2025

10/10 Excellent

emma

Liked: Cleanliness
Stayed 1 night in Oct 2025

2/10 Terrible

CHRISTOPHER

Disliked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While not the most elegant hotel, this is a great location for access to T5. Friendly staff, clean rooms, ample parking and a convenient TFL bus stop just steps away.
Stayed 1 night in Oct 2025

8/10 Good

Jonathan, Hixton

Stayed 1 night in Oct 2025

6/10 Okay

Shelby

Stayed 1 night in Oct 2025

8/10 Good

Kerry

Liked: Cleanliness, property conditions & facilities, room comfort
Good facilities. Restaurant, bar, seperate lounge, shop and costa coffee machine. Friendly reception staff. Quiet hotel. Pod price is expensive but easy to use
Stayed 1 night in Oct 2025

6/10 Okay

Sofie

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was clean but very dated. For an airport hotel it was very noisy (not from the airport but from other rooms). The room walls must be thin as I could hear the guests in the room next to me when they woke up ahead of my 4.30am alarm. They weren’t being noisy it’s just due to the set up of the hotel. Unfortunately, if you have an early flight and need to get a decent sleep I would not recommend this hotel.
Stayed 1 night in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Breakfast.
Stayed 1 night in Oct 2025