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The Rubens at the Palace

5.0 star property

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Daily English breakfast (GBP 45 per person)
Creator video
Classic Double Room | Premium bedding, down comforters, in-room safe, individually decorated
Suite (96) Master) | Premium bedding, down comforters, in-room safe, individually decorated
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
$297
$247 nightly
$297 total
Total with taxes and fees
Jan 22 - Jan 23

Explore the area

View in a map
39 Buckingham Palace Road, London, England, SW1W 0PS
  • Place, Buckingham Palace
    ‪4 min walk‬
  • Place, Green Park
    ‪5 min walk‬
  • Place, Victoria Station Travel Information Centre
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down comforters, in-room safe, individually decorated

Classic Double Room

8.8 out of 10
Excellent
(26 reviews)
  • 142 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King

Superior King | Premium bedding, down comforters, in-room safe, individually decorated

Superior King

9.4 out of 10
Exceptional
(20 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, down comforters, in-room safe, individually decorated

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 249 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Royal Themed)

Double Room (Royal Themed) | Premium bedding, down comforters, in-room safe, individually decorated

Double Room (Royal Themed)

8.8 out of 10
Excellent
(3 reviews)
  • 142 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, in-room safe, individually decorated

Junior Suite

  • 249 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room (4) Royal Mews View)

Classic Double Room (4) Royal Mews View) | Premium bedding, down comforters, in-room safe, individually decorated

Classic Double Room (4) Royal Mews View)

9.8 out of 10
Exceptional
(8 reviews)
  • 142 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, down comforters, in-room safe, individually decorated

Executive Suite

  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Royal Mews View)

Room, 1 King Bed (Royal Mews View) | Premium bedding, down comforters, in-room safe, individually decorated

Room, 1 King Bed (Royal Mews View)

9.0 out of 10
Wonderful
(23 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (96) Master)

Suite (96) Master) | Premium bedding, down comforters, in-room safe, individually decorated

Suite (96) Master)

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Royal Themed)

Room, 1 King Bed (Royal Themed) | Property amenity

Room, 1 King Bed (Royal Themed)

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Premium bedding, down comforters, in-room safe, individually decorated

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, down comforters, in-room safe, individually decorated

Superior Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 142 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Single Room

Executive Single Room | Property amenity

Executive Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 71 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (2) Cosy)

Double Room (2) Cosy) | Premium bedding, down comforters, in-room safe, individually decorated

Double Room (2) Cosy)

9.0 out of 10
Wonderful
(6 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

London

A stay at The Rubens at the Palace places you in the heart of London, within a 10-minute walk of Buckingham Palace and Green Park. .This luxury hotel is 0.7 mi (1.1 km) from Hyde Park and 0.3 mi (0.5 km) from Victoria Station Travel Information Centre.

What's nearby

  • Victoria Palace Theatre - 3 min walk - 0.2 miles
  • Buckingham Palace - 4 min walk - 0.3 miles
  • Green Park - 5 min walk - 0.3 miles
  • Victoria Station Travel Information Centre - 6 min walk - 0.4 miles
  • Hyde Park - 12 min walk - 0.7 miles

Getting around

  • London Victoria Station - 4 min walk
  • Victoria Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Flight Club - ‬2 min walk
  • ‪Greenwood - ‬3 min walk
  • ‪GAIL's Bakery - ‬2 min walk
  • ‪Pizza Pilgrims - ‬3 min walk
  • ‪Pronto a Mangia - ‬2 min walk

About this property

The Rubens at the Palace

Luxury hotel with 2 restaurants, 6-minute walk to Buckingham Palace
The Rubens at the Palace offers 161 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 161 individually decorated guestrooms. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). Additional amenities at this hotel include gift shops/newsstands, wedding services, and a living plant wall.
Enjoy British cuisine at The English Grill, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges. English breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The English Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.
The Curry Room - This restaurant serves dinner only. Reservations are required. Open select days.
The Leopard Bar - This Champagne bar serves light fare only. Open daily.
The New York Bar - This cocktail bar serves light fare only. Open daily.
Bbar & Restaurant - This bar serves brunch, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 70 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 45 per person
  • 2 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • bbar & Restaurant
  • The Curry Room
  • The English Grill
  • The Leopard Bar
  • The New York Bar

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • Elevator

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1911
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per stay, plus a deposit of GBP 500 per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls, pet-sitting services, litter boxes, and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 45 per person
  • Valet parking fee: GBP 70 per night
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Property Registration Number CMP62944

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rubens Palace
Rubens Palace Hotel
Rubens Palace Hotel London
Rubens Palace London
Rubens At The Palace London
The Rubens At The Palace Hotel London
The Rubens At The Palace London, England
The Rubens At The Palace Hotel
The Rubens At The Palace London
The Rubens At The Palace Hotel London

The Rubens at the Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 730 out of 1007 reviews
Rating 8 - Good. 165 out of 1007 reviews
Rating 6 - Okay. 73 out of 1007 reviews
Rating 4 - Poor. 28 out of 1007 reviews
Rating 2 - Terrible. 11 out of 1007 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Timothy J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and nice clean very friendly staff would definitely go back when we return to London
Stayed 5 nights in Oct 2025

8/10 Good

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check-in and an upgrade which was much appreciated. Room service was slow to order and arrived incomplete . Beware the hotel adds the expected tray charge but adds an extra service charge on top. They also add a 12.5% service charge to the total bill which I do not appreciate- this is unusual for the UK and I expect service to be included in the advertised price. You can have this removed if you ask but it means a lower rating than I’d give equivalent hotels.
Stayed 1 night in Oct 2025

6/10 Okay

jose fernando mendoza, TIJUANA

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very small rooms .old antique hotel nice bar ,coffe shop.service excelent
Stayed 2 nights in Oct 2025

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Great helpful accomodating staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Nancy

Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Sep 2025

10/10 Excellent

Yanisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and helpful, making sure everything was taken care of to ensure a comfortable stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Hani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location! Next to Buckingham Palace and the Mall. Excellent service, clean, comfortable rooms. Close to restaurants, and Victoria Staion, The receptionists and the doormen were extremely helpful in whistling and flagging own cabs! A great experience.
View from our room
Stayed 8 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. The rooms are very small but the service is great.
Stayed 5 nights in Sep 2025

4/10 Poor

Angela

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Upon Entering our hotel room 423 at the Ruben’s we noticed the air was stagnant and dusty like no one had been in the room for sometime.As someone who has asthma I felt as I could not breathe.First impressions are lasting impressions and this is one I will not forget.We then attempted to open some windows which have side sliding windows in front of the old wooden windows with a sheer curtain in between.Two would not open and the third window we were able to open but it only would go up a few inches and you cannot move it any further.Next phoned the front desk to see about another room and they were quick to state there was no other room available.You can tell this room requires a deep cleaning from the curtains to the fabric covered walls and carpet as it was dusty and musty smelling.This is a Red Carnation hotel with high standards is it not? Do management not oversee and inspect their own rooms?I brought it up to a manager and her response was it was good to be told as they can always improve without even coming up to see the room for herself.Really was looking forward to this hotel stay but I honestly can say I was disappointed with the experience as it was a dusty , musty old room and customer service was lacking.
Stayed 5 nights in Oct 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was superb as was afternoon tea, breakfast and the Curry Room
Stayed 7 nights in Sep 2025

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff service impeccable. Special shout out to Aligca at reception who made out stay super special. We will certainly be coming back again.
Stayed 1 night in Oct 2025

6/10 Okay

Lliam

Stayed 6 nights in Oct 2025

8/10 Good

Connie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable to transit and attractions. Nice rooms, comfortable beds, great service. Only negative would be condescending comments made by from one of the doorman (not John - he was lovely).
Stayed 7 nights in Oct 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five star staff

Stayed 4 nights in Oct 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most perfect location for short stay to all most do sites.
Stayed 4 nights in Oct 2025

2/10 Terrible

Marco

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property and location were very nice, but some of the staff made our experience very poor and unpleasant, nothing we would expect from a 5 stars hotel. We asked the belt man to get us a taxi to go for lunch, and the taxi (black) took us around the city using the longest and busiest road, we finally decided to stop, pay and walk. We also reserved another taxi for the airport later the same day, but when we arrived let the belt man we wouldn’t take their taxis again due to the bad experience. The belt man started to treat us very bad, told us we must take their taxi, he was very un respectful, started yelling at us, even told the doorman that we couldn’t access the hotel again (545 pm on Sept 28th). We didn’t have the time to make the complaint at the front desk, but I think this is a delicate situation that should be brought to your attention. Staff very unkind and un respectful, never back again!
Stayed 1 night in Sep 2025

10/10 Excellent

christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with excellent staff. The doormen welcome you so well and reception and restaurant staff do all they can to help you. Nice area near Buckingham Palace and close to a tube station.
Stayed 1 night in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel very close to Buckingham Palace, the Victoria Station, and many restaurants. The staff is wonderful here. The doormen are particularly friendly. Beautiful atmosphere, nice room. I would definitely stay here again.
Small but elegant room
Tea service in room
Single room
Coffee service
Stayed 4 nights in Sep 2025

10/10 Excellent

Waqar Ahmad

Stayed 4 nights in Sep 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and accommodating staff
Stayed 4 nights in Sep 2025

10/10 Excellent

MARY

Stayed 2 nights in Jun 2025