The Cumberland, London

4.5 star property

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Photo gallery for The Cumberland, London

Cocktail bar
Creator video - submitted by Fancy Nanc-ista
Lobby
Executive lounge
Deluxe Twin | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
$203
$169 nightly
$203 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
The Cumberland, Great Cumberland Place, Marble Arch, London, England, W1H 7DL
  • Place, Marble Arch
    ‪1 min walk‬
  • Place, Hyde Park
    ‪2 min walk‬
  • Place, Park Lane
    ‪2 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪42 min drive‬

Room options

Classic Single Room

9.2 out of 10
Wonderful
(17 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Classic Twin Room

8.8 out of 10
Excellent
(30 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

Classic Double Room

8.4 out of 10
Very good
(37 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe King

8.6 out of 10
Excellent
(49 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Twin

8.2 out of 10
Very good
(14 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room

8.8 out of 10
Excellent
(29 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Park View Room

9.6 out of 10
Exceptional
(7 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed
  • Park view

Executive Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive King Room (With Executive VIP Lounge Access)

10.0 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Studio Suite (With Executive VIP Lounge Access)

7.2 out of 10
Good
(5 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Star Suite (With Executive VIP Lounge Access)

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Accessible Double

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Single Room

  • Sleeps 1

Classic Double Room

  • Sleeps 2

Classic Twin Room

  • Sleeps 2

Deluxe King

  • Sleeps 2

Family Room

  • Sleeps 4

Executive Twin Room

  • Sleeps 3

Executive King Room

  • Sleeps 3

Studio Suite

  • Sleeps 3

Star Suite

  • Sleeps 3

Park View Room

  • Sleeps 2

Deluxe Twin

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Accessible Classic Double Room

  • Sleeps 2

Similar properties

About the neighborhood

London

With a stay at The Cumberland, London, you'll be centrally located in London, steps from Frameless Immersive Art Experience and within a 5-minute walk of Hyde Park. .This hotel is 1.6 mi (2.6 km) from Buckingham Palace and 1.8 mi (2.8 km) from Piccadilly Circus.

What's nearby

  • Marble Arch - 1 min walk - 0.0 miles
  • Hyde Park - 2 min walk - 0.1 miles
  • Park Lane - 2 min walk - 0.1 miles
  • Selfridges - 4 min walk - 0.3 miles
  • Oxford Street - 12 min walk - 0.7 miles

Getting around

  • Marble Arch Underground Station - 1 min walk
  • Marylebone Station - 15 min walk
  • London City Airport (LCY) - 59 min drive

Restaurants

  • ‪Zula Burger - ‬2 min walk
  • ‪Blank Street Coffee - ‬1 min walk
  • ‪SOUND Cafe - ‬1 min walk
  • ‪Basta London - ‬3 min walk
  • ‪Pret a Manger - ‬1 min walk

About this property

The Cumberland, London

Art Deco hotel with a 24-hour front desk and a coffee shop
The Cumberland, London offers 900 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 900 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite with Spanish cuisine at Lirica, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in London? This hotel has 4306 square feet (400 square meters) of space consisting of conference space and 17 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:30 AM.
Lirica - This restaurant specializes in Spanish cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
SOUND Bar - This cocktail bar specializes in British cuisine and serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 60 per day); reservations required
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 21.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lirica
  • SOUND Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 4,306 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (35 inches high)
  • Raised toilet seat (24 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 8 floors
  • Art Deco architecture
  • Built in 1929
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 100 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 21.50 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
  • Pet fee: GBP 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

The Cumberland, London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 839 out of 1504 reviews
Rating 8 - Good. 402 out of 1504 reviews
Rating 6 - Okay. 165 out of 1504 reviews
Rating 4 - Poor. 45 out of 1504 reviews
Rating 2 - Terrible. 53 out of 1504 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Fawaz, Riyadh

Stayed 5 nights in Oct 2025

10/10 Excellent

khulud, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities
The negative thing I experienced is that the room service doesn't respond most of the time.
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

e

Traveled with family
Liked: Staff & service, amenities
Staff were very friendly and welcoming. The lifts were strange set up and did not feel very secure. Also we could not do any extra manual lock on the room door internally so felt weird that anyone lock savvy or any hotel staff with a master key could enter the room. We were a woman and teenage girl traveling and room and premises did not feel comfortably secure. We managed for one night but unlikely to repeat.
Stayed 1 night in Oct 2025

10/10 Excellent

Mac

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Martin

Stayed 1 night in Oct 2025

8/10 Good

Dan

Stayed 1 night in Sep 2025

6/10 Okay

Ali Sikandar

Liked: Cleanliness, property conditions & facilities, room comfort
The room was extremely clean but the only issue is that it is a little rundown for example my shower door doesn’t close properly and as a result all the water leaks out. Secondly they give you absolutely no bathroom amenities you need and if you ask for it they would either take too long or not give it at all. But the hotel is very centrally located
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Leanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great live music and friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Philippa

Stayed 1 night in Oct 2025

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
This was a great location in Central London. The reception staff were excellent, the bar staff not so much. I always hate it when I see a lot of staff standing around doing very little and I'm waiting to order. The room was bigger than I've come to expect in London and very nice.
Stayed 1 night in Oct 2025

8/10 Good

Timothy Lucas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Oct 2025

8/10 Good

Mohammed

Stayed 2 nights in Oct 2025

10/10 Excellent

Rohan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location. A well very run option without compromising on guest experience.
Stayed 1 night in Oct 2025

8/10 Good

Toma, amawalk

Stayed 2 nights in Oct 2025

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was smooth and easy. Staff are friendly and professional. The room was clean and comfortable. I stayed for one night and decided to eat in the restaurant. The meal was disappointing, I ordered the steak and I struggled to cut it even with a steak knife so could only eat 1/3 of my meal. I think I may have been unlucky with my meal. Staff were polite, professional and friendly when dealing with my complaint. The staff have made the stay pleasant and relaxing. Overall I have had a good experience and would stay at the hotel again.
Stayed 1 night in Oct 2025

10/10 Excellent

Francois

Stayed 2 nights in Sep 2025

2/10 Terrible

saleh

Stayed 6 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last-minute booking for me and 2 friends as our host to where we booked cancelled at the last minute so I would recommend this hotel everything you needed was there will come back again
Stayed 1 night in Oct 2025