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Novotel London West

4.0 star property

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Photo gallery for Novotel London West

Bar (on property)
Exterior
Terrace/patio
2 restaurants, breakfast, dinner served; Modern European cuisine
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$118
$98 nightly
$118 total
Total with taxes and fees
Mar 22 - Mar 23

Explore the area

View in a map
1 Shortlands, Hammersmith, London, England, W6 8DR
  • Place, Eventim Apollo
    ‪6 min walk‬
  • Place, Thames River
    ‪10 min walk‬
  • Place, Kensington High Street
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪39 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, 2 Twin Beds

7.8 out of 10
Good
(19 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive) | In-room safe, desk, laptop workspace, blackout drapes

Premier Room, 1 Queen Bed (Executive)

7.8 out of 10
Good
(9 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds, Accessible

Superior Twin Room, 2 Twin Beds, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, 2 Twin Beds, Accessible

8.6 out of 10
Excellent
(13 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(40 reviews)
  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(30 reviews)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(46 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, Multiple Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premier Room, 1 Queen Bed with Sofa bed

Premier Room, 1 Queen Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Premier Room, 1 Queen Bed with Sofa bed

  • City view
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Restaurant
Premier Inn London Hammersmith - Talgarth Road
  • Free WiFi
  • Breakfast available
  • 24/7 front desk
4.4 out of 5, Excellent, 546 reviews
$65 nightly
The price is $78
Mar 22 - Mar 23
Total with taxes and fees
Premier Inn London Hammersmith - Talgarth Road

About the neighborhood

London

In the heart of London, Novotel London West is within a 5-minute drive of Eventim Apollo and Natural History Museum. .This hotel is 2.2 mi (3.5 km) from Kensington Gardens and 2.6 mi (4.2 km) from Hyde Park.

What's nearby

  • Eventim Apollo - 6 min walk - 0.4 miles
  • Thames River - 10 min walk - 0.6 miles
  • Kensington High Street - 13 min walk - 0.7 miles
  • Olympia Events - 13 min walk - 0.7 miles
  • Cromwell Road - 18 min walk - 1.0 mile

Getting around

  • Hammersmith Station - 7 min walk
  • Kensington (Olympia) Station - 14 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Novetel klasse restaurant - ‬4 min walk
  • ‪Honest Burgers - ‬6 min walk
  • ‪Pure - ‬7 min walk
  • ‪The Craft Beer Co. - ‬7 min walk

About this property

Novotel London West

Novotel London West offers 630 air-conditioned accommodations with safes and complimentary bottled water. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 630 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access and a ballroom.
Enjoy Modern European cuisine at Artisan, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in London? This hotel has 53745 square feet (4993 square meters) of space consisting of a conference center and 40 meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Artisan - This fine-dining restaurant specializes in Modern European cuisine and serves dinner only.
Aroma - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 84 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.75 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Aroma
  • Artisan

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 40 meeting rooms
  • Conference center (53,745 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 40.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 21.75 per person
  • Covered self parking fee: GBP 84 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Novotel London West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 485 out of 1005 reviews
Rating 8 - Good. 286 out of 1005 reviews
Rating 6 - Okay. 144 out of 1005 reviews
Rating 4 - Poor. 54 out of 1005 reviews
Rating 2 - Terrible. 36 out of 1005 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Sin Tat Kenny

Stayed 6 nights in Dec 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was surprised by how huge this hotel is. Go early for breakfast - it’s a stamped and seating v limited. Bed comfy room nice sized and quiet. wifi good. over priced self service snack bar had good choices incl alcohol but a PITA to use. Staff a bit thin on the ground. Very expensive and you won’t have much to look back on fondly for your money
Stayed 1 night in Nov 2025

6/10 Okay

arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

8/10 Good

Laurie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an 8 night stay booked and were asked what days we wanted the room cleaned. Although we stated every second day, that's not what was entered into the system. It appeared that the staffperson had put in every third day. Although we requested at the front desk that our room be cleaned on one of the days, that didn't happen. Definitely a disconnect there. The hotel gives vouchers for a drink at the bar for each day the room isn't cleaned. The vouchers are for beer, wine or a soft drink only. The location is good and is close to the two Hammersmith Tube stations as well as many pubs, restaurants and retail outlets. The breakfast buffet is large with a lot of variety. For a longer stay it would be nice to see some change in the fruits and other things offered as it is the same everyday. However, there are still a lot of choices. Juice and a small candy bar are on offer in the lobby at no charge. We have stayed at the Novotel previously and chose it again for the location and breakfast buffet. The twin rooms are a decent size and a fridge is included. I would recommend it.
Stayed 8 nights in Nov 2025

10/10 Excellent

Pradeep

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Great location near the Hammersmith station.(5 minute walk)
Stayed 4 nights in Dec 2025

2/10 Terrible

Kamran

Stayed 2 nights in Dec 2025

10/10 Excellent

Aidan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good location for Apollo. Staff friendly . Only issue was the music in the bar area was very load at night and hard to enjoy a drink and chat to friends
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Stayed 5 nights in Nov 2025

10/10 Excellent

Stephen

Stayed 1 night in Nov 2025

6/10 Okay

Marigrace

Liked: Cleanliness, amenities, property conditions & facilities
I can’t find fault with the room we were given. It was very spacious and comfortable . However, there’s not much options with the dinner buffet unlike in the past..I ordered the crispy cauliflower at the bar, it wasn’t crispy at all and the batter is too thick , nothing really special about it..
Stayed 1 night in Nov 2025

10/10 Excellent

Karim, Cairo

Stayed 1 night in Nov 2025

6/10 Okay

Jennifer

Liked: Cleanliness, amenities
Room was ok, nothing special. Check in was very slow. Breakfast was fairly good although the cooked buffet items were not very hot. Bar drinks were reasonably priced. Overall it makes for a convenient but fairly expensive place to stay if attending an evening performance at the Hammersmith Apollo, but it’s not great value for what you get.
Stayed 1 night in Nov 2025

10/10 Excellent

Leslie

Stayed 2 nights in Nov 2025

10/10 Excellent

Albert, Scarborough

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Everything was as you would like it to be.
Stayed 2 nights in Nov 2025

8/10 Good

Ching yin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Room is clean. However, it is a bit dated. Not more you can do. Looking for the hotel is a bit challenge. Once you found it, we asked the reception whether there is a short cut from Hammersmith Station. It takes 8 minutes to walk from there. Refill for milk....etc is not automatic everyday. get better when we talk to the person-in charge. Overall, this is a good stay given the location. Hammersmith station with 5 tube lines. bus station is only 1 minute walk.
Stayed 5 nights in Nov 2025

8/10 Good

shelley xuerui

Stayed 2 nights in Sep 2025

4/10 Poor

Sharon

Traveled with group
Disliked: Cleanliness
It was an expensive room - £250 for one night. Felt it was shabby. An accessible room for people with mobility issues so things such as a plastic shower curtain and chair for shower etc. completely inappropriate for us as we were there to do a fitness event at the nearby Olympia. Also lifts were malfunctioning. It didn’t feel Like a treat as most of my stays in hotels do and wasn’t an uplifting stay because of the bad room. It spoiled our experience completely. I rarely give bad reviews but feel taken advantage of and short changed.
Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, staff & service, amenities
Fantastic hotel, staff very friendly.
Stayed 1 night in Nov 2025

4/10 Poor

D

poor room, very slow checkin
Stayed 1 night in Nov 2025

8/10 Good

Richard

Stayed 1 night in Aug 2025

10/10 Excellent

Ed

Stayed 1 night in Nov 2025

4/10 Poor

Carrie

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms in this hotel are in dire need of refurbishment. The carpets are stained horribly, the vents in the bathroom are layered thick in dust. Just stay over the road in the new premier inn. This hotel seems to milk conference guests.
Stayed 2 nights in Nov 2025

10/10 Excellent

Oudite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and breakfast was good
Stayed 1 night in Nov 2025

10/10 Excellent

Wesley

Stayed 1 night in Nov 2025

8/10 Good

Gareth

Stayed 1 night in Oct 2025