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Novotel London West

Property class: 4

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Photo gallery for Novotel London West

A modern lounge area with seating, a bar cart, and large windows offering views of the outdoors.
A bar area with a neon sign, seating arrangements, and a red telephone booth.
Unclassified image, 3 of 98, button
Unclassified image, 4 of 98, button
A refrigerated display case with various beverages and snacks.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $142
$118 nightly
$142 total
Total with taxes and fees
Oct 4 - Oct 5

Explore the area

View in a map
1 Shortlands, Hammersmith, London, England, W6 8DR
  • Place, Eventim Apollo
    ‪6 min walk‬
  • Place, River Thames
    ‪10 min walk‬
  • Place, Kensington High Street
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Executive Room, 1 Queen Bed

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(21 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

A hotel room with a bed, a desk, a chair, a small table, and a sofa.

Premier Room, 1 Queen Bed (Executive)

7.8 out of 10
Good
(9 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds, Accessible

A hotel room with a large bed, a chair, a desk, and a window with curtains.

Superior Twin Room, 2 Twin Beds, Accessible

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(53 reviews)
  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a sofa, a lamp, a window with curtains, and a framed picture on the wall.

Executive Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a sofa, a lamp, a window with curtains, and a framed picture on the wall.

Superior Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(32 reviews)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a sofa, a lamp, a window with curtains, and a framed picture on the wall.

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(51 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Superior Room, Multiple Beds

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premier Room, 1 Queen Bed with Sofa bed

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Premier Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

London

In the heart of London, Novotel London West is within a 5-minute drive of Eventim Apollo and Natural History Museum. .This hotel is 2.2 mi (3.5 km) from Kensington Gardens and 2.6 mi (4.2 km) from Hyde Park.

What's nearby

  • Eventim Apollo - 6 min walk - 0.4 miles
  • River Thames - 10 min walk - 0.6 miles
  • Kensington High Street - 13 min walk - 0.7 miles
  • Olympia Events - 13 min walk - 0.7 miles
  • Westfield London Shopping Centre - 20 min walk - 1.1 miles

Getting around

  • Hammersmith Station - 7 min walk
  • Kensington (Olympia) Station - 14 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Novetel klasse restaurant - ‬4 min walk
  • ‪Costa Coffee - ‬7 min walk
  • ‪Joe & the Juice - ‬6 min walk
  • ‪The Craft Beer Co. - ‬7 min walk

About this property

Novotel London West

Novotel London West offers 630 air-conditioned accommodations with safes and complimentary bottled water. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 630 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a ballroom.
Enjoy Modern European cuisine at Artisan, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in London? This hotel has 53745 square feet (4993 square meters) of space consisting of a conference center and 40 meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Artisan - This fine-dining restaurant specializes in Modern European cuisine and serves dinner only. Open select days.
Aroma - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available. Open daily.
Mirrors Bar - This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 40 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.75 per person
  • 2 restaurants
  • A bar/lounge
  • Afternoon tea
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Artisan
  • Mirrors Bar

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 40 meeting rooms
  • Conference center (53,745 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 on-site accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 40.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 40.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 21.75 per person
  • Covered self parking fee: GBP 40.00 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Novotel London West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 556 out of 1112 reviews
Rating 8 - Good. 304 out of 1112 reviews
Rating 6 - Okay. 162 out of 1112 reviews
Rating 4 - Poor. 56 out of 1112 reviews
Rating 2 - Terrible. 34 out of 1112 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was superb
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable bed and friendly staff. Excellent location, close to the tube
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Jamie

Liked: Cleanliness
The hotel was fine and good value for money
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, the room was quiet and clean. All the staff was helpful and kind. It made for a wonderful relaxing stay
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Good staff
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location adjacent to Hammersmith Underground station. Close proximity to numerous restaurants. Very helpful and friendly staff. Clean and comfortable room.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Couldn’t fault it.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rutger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. The staff was very friendly and the area of the hotel was quiet.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, breakfast was fantastic. You do need cleaning wipes in the fitness facility.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Mihaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for the venue I was attending, the bed was super comfortable, loved my room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay and it was lovely. Staff were super lovely and helpful. 10/10, A++++
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Fatima Ezzahra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really i love it thank you for suure next stay will be novotel west Fatima Ezzahra
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
One night stay, unexpected upgrade, staff helpful and friendly, room excellent
Stayed 1 night in May 2026
Verified review

6/10 Okay

Anna

Liked: Staff & service, amenities
Not far from the underground, quiet but small rooms
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location when visiting London. Very close proximity to the Underground and transportation. Lots of amenities available within walking distance. Check in and check out was quick and efficient. There was always someone available at the front desk at all times.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in May 2026
Verified review

8/10 Good

Ellie

Liked: Cleanliness, staff & service, amenities
Could have twin beds. Breakfast was a bit over priced. Staff were good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and ideal location for our trip and day out in central London.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sumita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping can improve. Rest all was excellent.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Sophie

Liked: Cleanliness, staff & service, amenities
The hotel was lovely , reception lady Maria was helpful and gave us an upgrade on our room. Unfortunately the room need some TLC there was a crack in the wall which was very obvious, shower head could have done with descaling . Other than that would definitely stay again as staff was nice , food was really nice
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The tubes are very accessible with shops if you need food or snacks. The room was clean and quiet, good for sleeping. The staff was helpful
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean throughout, comfortable beds and handy for the shops, bus station and tube stations in Hammersmith
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, amenities
Excellent bar and large rooms for UK.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room Bed comfortable Close to tube and shops
Stayed 2 nights in Mar 2026