With a stay at Mermaid Suite Hotel in London (London City Centre), you'll be steps from Oxford Street and 11 minutes by foot from Marble Arch. .This hotel is 0.7 mi (1.1 km) from Hyde Park and 0.8 mi (1.2 km) from Piccadilly Circus.
What's nearby
Oxford Street - 1 min walk - 0.1 miles
Bond Street - 1 min walk - 0.1 miles
Regent Street - 4 min walk - 0.3 miles
Oxford Circus - 4 min walk - 0.3 miles
Hyde Park - 12 min walk - 0.7 miles
Getting around
Bond Street (Elizabeth Line) Station - 2 min walk
Tottenham Court Road Station - 16 min walk
London City Airport (LCY) - 43 min drive
Restaurants
WatchHouse - 2 min walk
Fait Maison - 3 min walk
Drunch - 1 min walk
Caffè Concerto Bond Street - 3 min walk
The Spread Eagle - 1 min walk
About this property
Mermaid Suite Hotel
Mermaid Suite Hotel offers 32 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Stay in one of 32 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and electric kettles.
At Mermaid Suite Hotel, enjoy a satisfying meal at the restaurant.
Featured amenities include luggage storage, a safe deposit box at the front desk, and ATM/banking services.
Mermaid Suite Hotel has a restaurant on site.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
A restaurant
Family friendly
In-room crib
Conveniences
ATM
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Accessibility
No elevator
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Electric kettle
More
Heating
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 1 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 9:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 60 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Rollaway bed fee: GBP 60 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
Mermaid Suite Hotel London
Mermaid Suite Hotel
Mermaid Suite London
Mermaid Suite
Mermaid Suite Hotel London, England
Mermaid Suite Hotel Hotel
Mermaid Suite Hotel London
Mermaid Suite Hotel Hotel London
Mermaid Suite Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Pleasant welcome and an easy check-in. Room was very comfortable, clean, with all you would need for a short stay. A great location just off Oxford Street, close to Bond Street tube station. Highly recommended for a few nights in Central London.
Andrew
Stayed 1 night in Jan 2026
4/10 Poor
Ian
Jan 8, 2026
Liked: Cleanliness, staff & service
The beds must have been the cheapest mattress ever
Only stayed there because the Hotel was in the right spot for the business I had to do ovrtwise the rest of room was fine just the beds
The room was comfortable and spotlessly clean - BUT it was at the top of many, many stairs! For this Grammy, that made things difficult. Check-in was good and a nice young woman carried my bag when I asked for help. Check out was not so good - I’d been told someone would help with my carry on bag - in reality, a rather grumpy man told me on the phone that I was on my own. I won’t stay again although the location was fabulous!
Linda
Stayed 3 nights in Dec 2025
2/10 Terrible
Wee Leong
Dec 14, 2025
Disliked: Cleanliness, staff & service, amenities
I checked in today but found the place to be badly maintained, toilet walls were dirty, heater were not working and there is no lift and we were placed on fourth floor. We feedback but your staff were not helpful. The condition of the room was not acceptable and we left. I would like to request for a refund for my booking.
Wee Leong
Stayed 5 nights in Nov 2025
10/10 Excellent
damian
Dec 12, 2025
Liked: Cleanliness, staff & service, amenities
Very clean room. Staff allowed us to leave lugging on our last day after check out. Friendly staff
damian
Stayed 2 nights in Dec 2025
6/10 Okay
Tim
Dec 10, 2025
Disliked: Cleanliness, amenities
Room was okay, bit grubby, could do with updating. Only time saw staff was on booking in.
Terrible set up, having to go to a different street entrance to my room from the so called lobby (a dingy room up a steep set of stairs, entering from a different street door)
rude staff (the manager from the so called lobby)
Location was incredible. Right in the middle of SoHo. You get what you pay for - the room is quite small, the shower is very small, no elevator/lift on site. But overall a great spot
Sebastian
Stayed 2 nights in Nov 2025
10/10 Excellent
John
Nov 19, 2025
Liked: Cleanliness, staff & service, amenities
Very handy location, perfect for Oxford Street etc. Good price and clean room. Easy check in and out.
Excellent little hotel. Staff friendly, room clean and tidy. Ideal location too! Would recommend.
NICHOLAS
Stayed 1 night in Nov 2025
2/10 Terrible
Alexsandro
Nov 9, 2025
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Alexsandro
Stayed 1 night in Nov 2025
6/10 Okay
Bruce
Nov 6, 2025
Liked: Cleanliness, staff & service
Did not know we had to navigate all of the skinny stairs. Room was smaller than expected and very hot. Thankfully there was a fan but I just made it okay. It did the trick, but was over priced compared to our other two Marriott airport hotels
Bruce
Stayed 1 night in Oct 2025
4/10 Poor
Vanette
Oct 19, 2025
Liked: Cleanliness
Disliked: Staff & service, amenities
No lamps in room, just bright overhead lights. No lift, many steep stairs. No hand towels. Close to shopping, restaurants. Location great, but pricey for amenities.
Vanette
Stayed 2 nights in Oct 2025
6/10 Okay
Helen
Traveled with group
Oct 15, 2025
Liked: Cleanliness, staff & service
Check in was easy and the gentleman at reception was very friendly. There is a narrow flight of stairs to get to reception. We were able to leave bags in the small reception area as we arrived early. Our room was across the road in another building on the 3rd floor (no lift) Room size was ok but basic. Did have hairdryer and tv but no other extras. Shower was great though. Furnishings tired with knocks and chipped paint around bases. Excellent location and ok for 1 night.
Ideal position, being just off Oxford Street, 10 minute walking distance from London Palladium. Bed linen and towels spotlessly clean. Bathroom clean. Beds a bit hard and uncomfortable unfortunately. In general room had everything we needed although in need off some refurbishment. Good value for what we paid in comparison to other hotel prices in that area.
Susan
Stayed 1 night in Sep 2025
8/10 Good
Stephanie
Sep 18, 2025
Liked: Cleanliness, staff & service, amenities
The hotel is acceptable, and clean. It’s brilliantly positioned and the staff are very friendly and helpful.