Hyatt Place London City East

4.0 star property

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Photo gallery for Hyatt Place London City East

Rooftop terrace
Property video
Cocktail bar
Cocktail bar
Premium Room, 1 King Bed, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$113
$95 nightly
$113 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
Black Lion House, 45 Whitechapel Road, London, England, E11DU
  • Place, Brick Lane
    ‪3 min walk‬
  • Place, Old Spitalfields Market
    ‪8 min walk‬
  • Place, Tower of London
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪57 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(65 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(18 reviews)
  • 285 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Terrace

  • 249 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(7 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

1 King Bed Balcony with Sofa

  • 258 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

King Room

  • Sleeps 2

King Room With Sofa Bed

  • Sleeps 2

Premium King Room With Balcony

  • Sleeps 2

Premium King Room With Terrace

  • Sleeps 2

Room With 2 Single Beds

  • Sleeps 2

Deluxe Room With 2 Single Beds

  • Sleeps 2

Premium King Bed With Sofa&Balcony

  • Sleeps 2

Deluxe King Room With City View

  • Sleeps 2

2 Twin Beds With City View Deluxe

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Similar properties

About the neighborhood

London

With a stay at Hyatt Place London City East in London (Shoreditch), you'll be steps from Brick Lane and 8 minutes by foot from Old Spitalfields Market. .This hotel is 0.9 mi (1.5 km) from The Gherkin and 1 mi (1.7 km) from Tower of London.

What's nearby

  • Brick Lane - 3 min walk - 0.2 miles
  • Old Spitalfields Market - 8 min walk - 0.4 miles
  • Tower of London - 13 min walk - 0.7 miles
  • The Gherkin - 13 min walk - 0.7 miles
  • Tower Bridge - 19 min walk - 1.0 mile

Getting around

  • Aldgate East Station - 4 min walk
  • Fenchurch Street Station - 13 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪Exmouth Coffee - ‬3 min walk
  • ‪Pocketsquare Skyline Bar and Terrace - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Jack The Chipper - ‬4 min walk
  • ‪Grounded - ‬2 min walk

About this property

Hyatt Place London City East

Hotel with a rooftop terrace, steps from Brick Lane
Hyatt Place London City East offers 280 air-conditioned accommodations with safes and hair dryers. 55-cm Smart televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 280 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, hair dryers, and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Sotto Cucina & Bar or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Sotto Cucina & Bar - Onsite restaurant.
PocketSquare Skyline Bar - Onsite cocktail bar. Open select days.
The Market - Onsite coffee shop. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PocketSquare Skyline Bar
  • Sotto Cucina & Bar
  • The Market

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Area rugs in room
  • No elevator
  • Tile flooring in room

More

  • 9 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Hyatt Place London City East Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1029 reviews
Rating 8 - Good. 298 out of 1029 reviews
Rating 6 - Okay. 89 out of 1029 reviews
Rating 4 - Poor. 21 out of 1029 reviews
Rating 2 - Terrible. 20 out of 1029 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Nick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mistake over the room eventually sorted but delayed us an hour. Received a complimentary breakfast as recompense. Nice location and very modern and clean. Breakfast was superb.
Stayed 2 nights in Oct 2025

8/10 Good

Carolyn

Traveled with family
Clean rooms, comfortable beds, warm showers, could use more lighting in the main room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reception staff very helpful and friendly

Hotel lovely and clean, staff on reception very friendly and helpful. Food in restaurant although limited choice was good and breakfast very good lots of choice. The service in rooftop bar very slow and the area around the hotel very run down graffiti everywhere
Stayed 1 night in Oct 2025

8/10 Good

Khellon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Food shops nearby. Convenient for transportation.
Stayed 8 nights in Sep 2025

10/10 Excellent

Catrin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Wez

Stayed 3 nights in Sep 2025

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here on my birthday and am so grateful to all the staff at Hyatt Place for making my birthday a memorable one! All the staff were absolutely amazing and made sure I was treated on my birthday, thank you so much! All the finishing touches in the room were lovely and the rooftop bar is amazing. Fantastic atmosphere, music and drinks, we will definitely be back!
Stayed 1 night in Sep 2025

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly & the room was very comfortable & nice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lawrence

Stayed 2 nights in Sep 2025

8/10 Good

Edward Hardy

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice. The area around it is fine. Commute to exCel London was OK. A nice walk to the Tube and just a few stops.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jacquos

Stayed 1 night in Sep 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inconsistent room experience but a nice hotel

Beds were so creaky, it was difficult to adjust at all without making a sound. Our toilet was also very high off the ground for no apparent reason. This was my third time staying at this hotel and I’m not sure I’ll be back with the inconsistency of rooms. My last stays have been comfortable and the breakfast is great. Location is a little far from centre but it’s convenient for the tube. We also were able to do laundry easily nearby.
Stayed 2 nights in Sep 2025

10/10 Excellent

Susanne

Stayed 1 night in Sep 2025

10/10 Excellent

David Stanley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge bed, lovely room, excellent facilities. Location was great, minutes from bus and underground kings. Minutes from Brick Lane and Spitalfields Market.
Stayed 2 nights in Sep 2025

8/10 Good

Meeta

Stayed 1 night in Sep 2025

6/10 Okay

Adlene A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last year I stayed at the Hyatt at the mall Westfield Mall and this year I stayed at the Hyatt here. I don't know what it is about housekeeping but they don't give you wash clothes. They are there when you check into the room but they don't do replacement and it happened at both hotels so I think this is just a hotel policy. The staff was really nice the staff at London City East east was really really nice and they made the trip worth it or to stay worth it. But I think I am done with Hyatt as far as London is concerned.
Stayed 9 nights in Aug 2025

10/10 Excellent

Lasya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Helen

Stayed 3 nights in Aug 2025

10/10 Excellent

Nicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Fantastic amenities and a convenient location near tube stations. The Sicilian restaurant in the basement is amazing and the bar on the roof looked good too. We will be back!
Stayed 1 night in Aug 2025

6/10 Okay

Peter

Liked: Cleanliness
Good hotel for the price. It's fine for solo travellers.
Stayed 6 nights in Aug 2025

2/10 Terrible

ASUNCION

Stayed 3 nights in Aug 2025

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities
Great gym, nice size room and lovely staff. The TV wasn't tuned into any channels. No major biggie
Stayed 1 night in Sep 2025

10/10 Excellent

Siran

Stayed 4 nights in Sep 2025

6/10 Okay

Liam

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel but was charged extra for a city view room that wasn’t any different to other rooms!
Stayed 1 night in Aug 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025