With a stay at Hyatt Place London City East in London (Shoreditch), you'll be steps from Brick Lane and 8 minutes by foot from Old Spitalfields Market. .This hotel is 0.9 mi (1.5 km) from The Gherkin and 1 mi (1.7 km) from Tower of London.
What's nearby
Brick Lane - 3 min walk - 0.2 miles
Old Spitalfields Market - 8 min walk - 0.4 miles
Liverpool Street - 12 min walk - 0.7 miles
Tower of London - 13 min walk - 0.7 miles
Tower Bridge - 19 min walk - 1.0 mile
Getting around
Aldgate East Station - 4 min walk
Fenchurch Street Station - 13 min walk
London City Airport (LCY) - 20 min drive
Restaurants
Exmouth Coffee - 3 min walk
Burger King - 3 min walk
Pocketsquare Skyline Bar and Terrace - 1 min walk
Starbucks - 1 min walk
The Castle - 3 min walk
About this property
Hyatt Place London City East
Hyatt Place London City East offers 280 air-conditioned accommodations with safes and hair dryers. 55-cm Smart televisions come with digital channels. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 280 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, hair dryers, and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Sotto Cucina & Bar or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Sotto Cucina & Bar - Onsite restaurant.
PocketSquare Skyline Bar - Onsite cocktail bar. Open select days.
The Market - Onsite coffee shop. Open 24 hours. Open daily.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
PocketSquare Skyline Bar
Sotto Cucina & Bar
The Market
Things to do
24-hour gym
Family friendly
Children's games
In-room crib
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
24-hour business center
Computer station
Coworking space
Meeting room
Outdoors
Rooftop terrace
Accessibility
Area rugs in room
No elevator
Tile flooring in room
More
9 floors
Banquet hall
Built in 2021
Smoking not allowed
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Free crib
Hypo-allergenic bedding
Bathroom
Hair dryer
Shower
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
55-cm smart TV with digital channels
More
Air conditioning
Connecting rooms available
Desk
Heating
Iron/ironing board
Laptop workspace
Mobile key entry
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 25 per pet, per day
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 12 per person
Pet fee: GBP 25 per pet, per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Service fee: 5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London
Hyatt Place London City East Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 612 out of 1037 reviews
10 - Excellent
612
Rating 8 - Good. 298 out of 1037 reviews
8 - Good
298
Rating 6 - Okay. 86 out of 1037 reviews
6 - Okay
86
Rating 4 - Poor. 21 out of 1037 reviews
4 - Poor
21
Rating 2 - Terrible. 20 out of 1037 reviews
2 - Terrible
20
9.4/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
Reviews
4/10 Poor
Mark
Nov 20, 2025
Mark
Stayed 2 nights in Nov 2025
4/10 Poor
Craig
Nov 20, 2025
Basic, basic, basic.
A lot better hotels in London than this!
Kind helpful (busy) staff. Really lovely room made special with thoughtful rose petal decoration in room and a drink voucher as they knew I had a celebration. Really nice spacious accomodation. Thank you everyone x
Alexandra
Stayed 1 night in Nov 2025
10/10 Excellent
Lisa
Nov 16, 2025
Lisa
Stayed 1 night in Nov 2025
10/10 Excellent
Shanta
Nov 15, 2025
Shanta
Stayed 1 night in Nov 2025
10/10 Excellent
Ali
Nov 15, 2025
Ali
Stayed 1 night in Nov 2025
10/10 Excellent
Muhammad
Traveled with group, Business traveler, Traveled with family
Nov 14, 2025
Liked: Cleanliness, staff & service, amenities
Best hotel and environment staff nothing to complain about at all bathroom spotless balcony beautiful views amazing culture wonderful just the best hotel I’ve been to and worth every penny
Had a great stay overall! Just be careful not to accidentally take the service elevator...you will get stuck and if youre like me, panic. The hotel staff were so kind to me, even though it was my doing. As long as you avoid that id highly recommend staying here! I didnt use any of the amenities, but everything was nice and well kept.
Everything was good apart from an unwelcome “discretionary” charge on checkout that could not be removed from the checkout terminal. No idea what it is for and refused to pay it.
Room was clean. A little smaller than what I was expecting. Hotel staff were nice. The location is great. Right next to the train that takes you straight to the airport and other central places in London
Chima
Stayed 4 nights in Oct 2025
10/10 Excellent
Paul
Oct 28, 2025
Paul
Stayed 1 night in Oct 2025
6/10 Okay
Lorna
Oct 27, 2025
Liked: Property conditions & facilities
The options were average. Some breakfast items didn't meet Hyatt standard. I was underwhelmed. The view from room wasn't particularly pleasant. Thw vibe was off. The room was fine, but the main entrance and downstairs to check-in is a bit different and inconvenience.