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Crowne Plaza London - Kingston by IHG

Property class: 4

Choose dates to view prices

Photo gallery for Crowne Plaza London - Kingston by IHG

A modern lobby with marble columns, a reception desk, and contemporary seating.
A multi-story building with a glass facade, multiple balconies, and a ground-level entrance with signage for Crowne Plaza London-Kingston.
A balcony with green artificial turf, metal chairs, and tables, overlooking a sunset with orange and pink hues.
A hotel room with a bed, a dining table with breakfast items, a chair, and a view of the outdoors.
A bar area with a bartender, blue bar stools, and a well-stocked shelf with various bottles.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is $153
$128 nightly
$153 total
Total with taxes and fees
Sep 24 - Sep 25

Explore the area

View in a map
Portsmouth Road, Kingston Tower, Surbiton, England, KT6 5QQ
  • Place, River Thames
    ‪1 min walk‬
  • Place, Thames Path
    ‪8 min walk‬
  • Place, Bushy Park
    ‪20 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Suite, 1 King Bed, Balcony

A modern hotel room with a sofa, a mirror, a wooden wardrobe, a door with a frosted glass panel, and a small bed.

Suite, 1 King Bed, Balcony

  • River view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms

A modern hotel room with a large bed, a desk with a flat-screen TV, a small kitchenette, and a bathroom.

Suite, 2 Bedrooms

  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible

A hotel room with a bed, a wardrobe, a bathroom, and a nightstand with a lamp.

Standard Room, 1 Double Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, desk, chair, and a television.

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(16 reviews)
  • 107 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, River View

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a view of a lake through the window.

Premium Room, 1 King Bed, River View

8.0 out of 10
Very good
(2 reviews)
  • River view
  • 144 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds, River View

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Premium Room, 2 Twin Beds, River View

  • River view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

A neatly made bed with white and dark blue pillows, a wooden nightstand with a lamp, and a wall with a vertical panel design.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room

A balcony with a view of a river, boats, and greenery.

Premium Room

  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 Double Bed, River View

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a view of a lake through the window.

Premium Room, 1 Double Bed, River View

  • River view
  • 144 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Standard Room, 2 Twin Beds

  • 107 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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Sep 6 - Sep 7
Total with taxes and fees
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About the neighborhood

Surbiton

When you stay at Crowne Plaza London - Kingston by IHG in Surbiton, you'll be in the historical district, within a 5-minute drive of River Thames and Hampton Court Palace. .This hotel is 11.8 mi (19 km) from Hyde Park and 10.3 mi (16.6 km) from Kensington High Street.

What's nearby

  • River Thames - 1 min walk - 0.1 miles
  • Thames Path - 8 min walk - 0.4 miles
  • Bushy Park - 20 min walk - 1.1 miles
  • Kingston University - 9 min drive - 2.3 miles
  • Rose Theatre Kingston - 12 min drive - 2.9 miles

Getting around

  • Dundonald Road Tram Station - 14 min drive
  • Surbiton Station - 18 min walk
  • Heathrow Airport (LHR) - 53 min drive

Restaurants

  • ‪Caffè Nero - ‬17 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Greggs - ‬17 min walk
  • ‪Surbiton Cafe - ‬12 min walk
  • ‪Giggling Squid - ‬4 min drive

About this property

Crowne Plaza London - Kingston by IHG

Crowne Plaza London - Kingston by IHG offers 121 accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Surbiton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2025.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 121 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, a television in a common area, and a ballroom.
Grab a bite to eat at Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (GBP 10 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Renovated guestrooms - January 2025
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night
  • Breakage deposit: GBP 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 18 per person
  • Covered self parking fee: GBP 10 per day
  • Pet fee: GBP 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Kingston South
Holiday Inn Kingston South London
Holiday Inn London Kingston
Holiday Inn London Kingston South Hotel
Holiday Inn London Kingston South Hotel Surbiton
Holiday Inn London Kingston South Surbiton
Holiday Inn South Kingston London
Kingston South Holiday Inn
Kingston South London
London Kingston South
Holiday Inn London-Kingston South Hotel Surbiton
Holiday Inn London-Kingston South Surbiton, Surrey
Crowne Plaza London Kingston
Holiday Inn London Kingston South
Crowne Plaza London Kingston an IHG Hotel
Crowne Plaza London - Kingston by IHG Hotel
Crowne Plaza London - Kingston by IHG Surbiton
Crowne Plaza London - Kingston by IHG Hotel Surbiton

Crowne Plaza London - Kingston by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 261 out of 605 reviews
Rating 8 - Good. 216 out of 605 reviews
Rating 6 - Okay. 84 out of 605 reviews
Rating 4 - Poor. 26 out of 605 reviews
Rating 2 - Terrible. 18 out of 605 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, staff helpful, parking is chargeable
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are really helpful
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
Could not fault this hotel.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Warren

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and lovely room
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Martin

Liked: Amenities
Really enjoyed our stay
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here before Always good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, excellent food. Proper shower. Good bed.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, modern rooms but a little on the small side. Fine for a one night stay though. Staff were pleasant and helpful. Food was excellent.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities
Fabulous service, lovely food, huge comfortable bed
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room - however slow service for food at the restaurant
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Fiona

Liked: Cleanliness, property conditions & facilities
Room was clean and the staff very helpful.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities
Hotel staff were very friendly and helpful. Rooms are a good size, however, the beds were uncomfortable and the rooms are not soundproof, I had to keep checking the windows were closed due to the noise coming through
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities
Friendly staff clean and tidy.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t have breakfast in this hotel but my partner and I was hugely satisfied with the stay. The room was really clean, staff were welcoming too!
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, very clean and great price. Would’ve read all 5 star except not all plugs in room worked and we had issues with tv - minor electrical issues.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lee ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean, breakfast and dinner wonderful, beds so comfortable, and the staff deserves a 10 for meeting our every need.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

mike

Liked: Cleanliness, amenities, property conditions & facilities
Excellent clean room. Unfortunately at the rear of the premises but very good otherwise
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Mark

Liked: Staff & service
Literally nothing left on the breakfast buffet at 9am. No bread, or pastries, no beans or hash browns no bacon etc. To be fair to the staff they were trying their best, but clearly there is a management issue here.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Luca

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mrs Joanne McLaughlin

Liked: Cleanliness, staff & service, amenities
Modern and well equipped rooms. Helpful staff.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly staff. Amazing bed, so comfortable. Incredible shower.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Tracey

Liked: Cleanliness, property conditions & facilities
Breakfast was poor. Poor quality ingredients. Tables unclear. No cups or cutlery. When trays had run out they were not replaced and no staff around to ask. Was very expensive for such a poor breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfy bed, very clean and friendly staff. next to the river, very peaceful
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

russell

Liked: Cleanliness, amenities, property conditions & facilities
Good power shower, modern room with usual crowne plaza standards. Staff really helpful
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super helpful staff. Highly recommended.
Stayed 5 nights in Nov 2025