Conrad London St. James

5.0 star property

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Photo gallery for Conrad London St. James

Lunch and dinner served, British cuisine
Exterior
Meeting facility
Twin Deluxe Room | Premium bedding, Select Comfort beds, free minibar items, in-room safe
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
$330
$275 nightly
$330 total
Total with taxes and fees
Apr 13 - Apr 14

Explore the area

View in a map
22-28 Broadway, London, England, SW1H 0BH
  • Place, Westminster Abbey
    ‪4 min walk‬
  • Place, Buckingham Palace
    ‪8 min walk‬
  • Place, Big Ben
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪69 min drive‬

Room options

Junior Suite with Lounge Access

  • Sleeps 3

King Deluxe Room

9.6 out of 10
Exceptional
(64 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Twin Deluxe Room

9.4 out of 10
Exceptional
(9 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

King Executive Room With Lounge Access

8.8 out of 10
Excellent
(8 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Superior room

9.0 out of 10
Wonderful
(25 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Twin Superior Room

8.8 out of 10
Excellent
(3 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

One Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 569 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

One Bedroom Deluxe Suite

  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

King Superior Accessible room

10.0 out of 10
Exceptional
(2 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Twin Executive Room With Lounge Access

7.4 out of 10
Good
(3 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Conrad Suite

  • 1324 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Executive Accessible With Lounge Access

8.4 out of 10
Very good
(6 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

One Bedroom Duplex Suite

  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Two Bedroom Suite

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Family Connecting Room

10.0 out of 10
Exceptional
(5 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Executive King Room with Lounge Access-Accessible

  • Sleeps 2

Superior King Room-Accessible

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

Superior King Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Executive King Room with Lounge Access

  • Sleeps 2

Executive Twin Room with Lounge Access

  • Sleeps 2

Two Bedroom Suite With Lounge Access

  • Sleeps 4

Family King Room With A Single Bed

  • Sleeps 3

Family Room

9.0 out of 10
Wonderful
(9 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Twin Accessible Superior Room

8.0 out of 10
Very good
(4 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Family Connecting Room

  • Sleeps 4

Executive Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Accessible Superior Twin Room

  • Sleeps 2

One Bedroom Deluxe Suite with Lounge Access

  • Sleeps 3

One Bedroom Suite with Lounge Access

  • Sleeps 3

Executive Room with Lounge Access

  • Sleeps 2

Deluxe Room

  • Sleeps 2

One Bedroom Conrad Suite with Lounge Access

  • Sleeps 2

Superior Room

  • Sleeps 2

One Bedroom Deluxe Duplex Suite with Lounge Access

  • Sleeps 2

Similar properties

About the neighborhood

London

Conrad London St. James is in the heart of London, within a 5-minute walk of St. James Park and Westminster Abbey. .This family-friendly hotel is 0.5 mi (0.7 km) from Big Ben and 0.5 mi (0.8 km) from Houses of Parliament.

What's nearby

  • St. James Park - 3 min walk - 0.2 miles
  • Westminster Abbey - 4 min walk - 0.3 miles
  • Houses of Parliament - 7 min walk - 0.4 miles
  • Buckingham Palace - 8 min walk - 0.4 miles
  • Big Ben - 9 min walk - 0.5 miles

Getting around

  • St. James's Park Underground Station - 3 min walk
  • London Victoria Station - 11 min walk
  • Heathrow Airport (LHR) - 52 min drive

Restaurants

  • ‪The Albert - ‬4 min walk
  • ‪Executive Lounge - ‬1 min walk
  • ‪Westminster Arms - ‬4 min walk
  • ‪St. Ermin's Tea Lounge - ‬2 min walk
  • ‪Pret a Manger - ‬1 min walk

About this property

Conrad London St. James

Conrad London St. James offers 256 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Each accommodation is individually furnished. Select Comfort beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include espresso makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 256 individually furnished guestrooms, featuring minibars (stocked with some free items) and espresso makers. Your Select Comfort bed comes with premium bedding. Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This Art Deco hotel also features wedding services, a fireplace in the lobby, and a banquet hall.
For lunch or dinner, stop by The Pem Restaurant, a restaurant that specializes in British cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in London? This hotel has 6189 square feet (575 square meters) of space consisting of a conference center and 8 meeting rooms. A train station pick-up service is available for a surcharge.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
The Pem Restaurant - This restaurant specializes in British cuisine and serves lunch and dinner.
Blue Boar Pub - This gastropub specializes in British cuisine and serves lunch and dinner. A children's menu is available. Open daily.
The Hedgerow Bar - This bar specializes in British cuisine and serves light fare only. Open select days.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (GBP 58 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 32 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Blue Boar Pub
  • The Hedgerow Bar
  • The Pem Restaurant

Things to do

  • 24-hour gym
  • Art gallery

Family friendly

  • Children's games
  • Children's toys
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (6,189 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (35 inch wide door)
  • Handrails in stairways (38 inches high)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2012
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 75 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 32 per person
  • Valet parking fee: GBP 58 per night
  • Rollaway bed fee: GBP 75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hotel London Westminster
InterContinental London Westminster
London Westminster InterContinental
Conrad London St. James Hotel
Conrad St. James Hotel
Conrad London St. James
Conrad St. James
Conrad London St. James England
Conrad London St. James Hotel
Conrad London St. James London
Conrad London St. James Hotel London

Conrad London St. James Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 753 out of 1002 reviews
Rating 8 - Good. 171 out of 1002 reviews
Rating 6 - Okay. 46 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Nice hotel in great location, good sized rooms and friendly staff - great executive lounge
Stayed 1 night in Jan 2026

10/10 Excellent

Minna

Stayed 3 nights in Dec 2025

6/10 Okay

Colin

Traveled with family
Liked: Cleanliness
I expect a lot from a Conrad so perhaps expectations were too high? First of all, the breakfast was excellent. I would definitely pay for it as part of the package. The rooms themselves seemed pretty average for a Conrad. What I really didn't like was that my room looked out into the internal building space between buildings and was a real eye-sore. To the point I wondered why they even had a window there at all? The bathroom, again, was average. I'm used to Conrads feeling a bit more luxurious. I was upsold a room that was meant to be larger with access to the Executive Lounge. We liked the lounge but the room while maybe somewhat bigger than the other room in our group, did not make the experience better for me. The room products were good. Generally the service was good. Turn down service was excellent. All that to say, there were highs and lows. Would I pay the same to stay again? I'm not sure.
View out of the room.  Not the best.
Stayed 1 night in Dec 2025

10/10 Excellent

Nana Yaw

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic rooms and property
Stayed 1 night in Dec 2025

10/10 Excellent

Elinah

Stayed 1 night in Jan 2026

10/10 Excellent

Jeff

Stayed 4 nights in Dec 2025

10/10 Excellent

CAMPS

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Kind and responsive staff, clean room, great amenities.
Stayed 2 nights in Dec 2025

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great location, room was amazing, loved it!
Stayed 1 night in Dec 2025

10/10 Excellent

Natalie

Stayed 1 night in Dec 2025

6/10 Okay

Oscar

Stayed 3 nights in Dec 2025

10/10 Excellent

jason

Stayed 1 night in Dec 2025

8/10 Good

Craig

Stayed 3 nights in Dec 2025

10/10 Excellent

LANCE, ST JOHNS

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Stylish and well Designed. Very polite and welcoming staff. Let us check in early and central to Big Ben, Buckingham, and Trafalgar. Very good location with beautiful design and interior.
Stayed 2 nights in Dec 2025

10/10 Excellent

Veronika

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, they went out of their way to welcome us and make us feel at home. The hotel is very centrally, located and close to all the attractions, especially for first time visitor to London. The rooms are clean and cozy. We would highly recommend Conrad to anybody who wants to discover London.
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Everything about this place is wonderful. Our room was so comfortable and spacious. The staff - literally every single person we encountered - was phenomenal. The location was perfect for us to walk everywhere too. Just an exceptional experience.
Stayed 3 nights in Dec 2025

10/10 Excellent

Alan Edwin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Booked an accessible room on your site by mistake. The staff did everything possible to make our stay pleasant after my mistake. We received compliments like fruit and chocolates and a bottle of wine. The bed was extremely comfortable. Staff wonderful at every turn.
Stayed 7 nights in Nov 2025

2/10 Terrible

mamad

Traveled with family
We got there at 2 pm. Room was supposed to be ready no later than 3pm. Housekeeping was behind. We got to the room at 4pm and it still wasn’t properly cleaned. We found underwear in the closet. Toilet not hygienic cleaned. We stayed for 3 days and the body wash in the shower never refilled. Terrible housekeeping
Stayed 3 nights in Nov 2025

10/10 Excellent

Nick Delos Santos, Cerritos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 8 nights in Nov 2025

2/10 Terrible

Azzeddine

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Mediocre for a 5 stars hotel, they gave us a room for disabled people instead of the one we booked and they omit the fact that there will be construction work just outside the hotel the whole weekend. Disappointed tbh
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
The room was excellent and the staff were fabulous, very polite and super attentive.
Stayed 1 night in Nov 2025

8/10 Good

Mateen

Stayed 2 nights in Nov 2025

10/10 Excellent

Lilia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
real room, excellent bedding, amenities, location
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service - best I have experienced in a hotel. Room and hotel were comfortable and well decorated particularly the common areas of the hotel. Tube/subway located across the road from the hotel.
Stayed 10 nights in Oct 2025

8/10 Good

Shaun

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A fantastic welcome by everyone at the Conrad, especially David who was a delightful person.
Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Breakfast options fantastic. Comfy beds… will be back
Stayed 2 nights in Oct 2025