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Citi Hotel London Heathrow

Property class: 3

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Photo gallery for Citi Hotel London Heathrow

A bed with white bedding, a wooden frame, and a white pillow.
A reception area with a blue counter, a green chair, a brick wall, and a door with a sensor.
A covered parking area with cars parked, a brick wall, and a wooden fence.
A patio area with picnic tables and umbrellas, a brick pathway, and a building with a flat roof.
A building with a covered entrance, a gated driveway, and a well-maintained lawn with bushes.

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
The current price is $60
$50 nightly
$60 total
Total with taxes and fees
Oct 11 - Oct 12

Explore the area

View in a map
Brickfield Lane, Hayes England UB3 5DX, Hayes, England, UB3 5DX
  • Place, Cranford Countryside Park
    ‪15 min walk‬
  • Place, Airport Bowl
    ‪17 min walk‬
  • Place, Harlington Sports Centre
    ‪3 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪10 min drive‬

Room options

View all photos for Standard Double Room

A neatly made bed with white linens and towels, a small bedside table, a window with curtains, and a view of the outdoors.

Standard Double Room

  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, a small table, a mirror, and a window with curtains.

Standard Twin Room

  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Compact Double Room

A hotel room with a bed, a small bedside table, a window with curtains, and a view of the outdoors.

Compact Double Room

  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Family Room for 4

A hotel room with two beds, a wooden floor, an air conditioning unit, a door with a lock, and a small trash bin.

Standard Family Room for 4

  • 120 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Accessible Double Room

A hotel room with a bed, a bedside table, a wall-mounted TV, a mirror, and a wall socket.

Accessible Double Room

  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room - No Window

A modern hotel room with a wooden bed frame, white linens, a small bedside table, and a trash bin.

Standard Double Room - No Window

  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Small Double Room - No Window

A white, single-bed room with a plain white wall and ceiling, a small bedside table, and a power outlet.

Small Double Room - No Window

  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Similar properties

Exterior
Ibis budget London Heathrow Central
Cranford
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
4.0 out of 5, Very Good, 3,475 reviews
$46 nightly
The price is $56
Sep 20 - Sep 21
Total with taxes and fees
Ibis budget London Heathrow Central

About the neighborhood

Hayes

With a stay at Citi Hotel London Heathrow in Hayes (Heathrow Villages), you'll be within a 15-minute drive of Windsor Castle and Twickenham Stadium. .This hotel is 10.8 mi (17.3 km) from Wembley Stadium and 11.7 mi (18.8 km) from Kensington High Street.

What's nearby

  • Cranford Countryside Park - 15 min walk - 0.8 miles
  • Airport Bowl - 17 min walk - 0.9 miles
  • Harlington Sports Centre - 3 min drive - 1.3 miles
  • Windsor Castle - 21 min drive - 13.7 miles
  • LEGOLAND® Windsor - 23 min drive - 14.8 miles

Getting around

  • Hayes & Harlington Station - 2 min drive
  • Hatton Cross Underground Station - 6 min drive
  • Heathrow Airport (LHR) - 8 min drive

Restaurants

  • ‪The Great Western - ‬13 min walk
  • ‪Bar Eleven - ‬4 min drive
  • ‪Carluccio's - Marriott Heathrow - ‬18 min walk
  • ‪Bijou Bar - ‬3 min drive
  • ‪The Three Magpies - ‬3 min drive

About this property

Citi Hotel London Heathrow

Citi Hotel London Heathrow offers 82 air-conditioned accommodations with irons/ironing boards and fans. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This Hayes hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Make yourself at home in one of the 82 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include fans and irons/ironing boards, and housekeeping is provided daily.
This hotel offers designated smoking areas.
Continental breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Self parking on site (GBP 15 per night)

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: GBP 12 for adults and GBP 12 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping (for a fee)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Fan
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: GBP 25
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 12 for adults and GBP 12 for children
  • Self parking fee: GBP 15 per night
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)
  • Housekeeping fee: GBP 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Citi Hotel London Heathrow Reviews

Reviews

6.8
Rating 10 - Excellent. 45 out of 133 reviews
Rating 8 - Good. 17 out of 133 reviews
Rating 6 - Okay. 33 out of 133 reviews
Rating 4 - Poor. 18 out of 133 reviews
Rating 2 - Terrible. 20 out of 133 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely staff, excellent value for money clean comfortable and tidy.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Stopped overnight before flight Very pleasant
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and helpful staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very helpful and professional staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly, if not more than expected for the price and location. Full AC, comfortable and great value, Staff were also excellent.
Stayed 1 night in May 2026
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good if you're looking for no-frills value.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Sarbjit

Disliked: Cleanliness, amenities
Good Price but Parking was expensive.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the cleanness
Stayed 1 night in May 2026
Verified review

8/10 Good

tim

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport and a great little pub, The White Hart. I wish the bus to the airport were easier to figure out, but I did make it on time.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Milaneth

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff were helpful We checked out at 10 and left our luggages to see the area before heading to the airport Don’t expect tea or coffee anywhere in the hotel There is a vending machine if u needed water and drinks Close to the airport and no traffic
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Cecilia

Liked: Cleanliness, staff & service
Disliked: Amenities
Consider when booking this hotel that is the middle of nowhere even though is only a mile from the airport but there is nothing to buy food or anything. Is a very basic hotel. Staff was helpful at check in. The room was very clean and the shower room is good and clean too. But is a hotel to go and sleep for a few hours and that’s it. They charge for parking. £15 the night. They didn’t mentioned that when I booked.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Evelyn L

Liked: Cleanliness, staff & service
The hotel itself was fine. The area it was in was a bit sketchy and there were no signs outside identifying the hotel. I do understand, though, that it was newly penned and may not have everything completed yet.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Eva

Disliked: Cleanliness, amenities, property conditions & facilities
Do not book this hotel! I slept there for a night and I got bitten by bed mites! I am full of pustules!this is important to raise awareness for other people. Please don’t delete
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Leah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel it’s like a cabin were there was no facilities at all even the receptionist are but helpful and they don’t know what they doing as if they were just put in a job on the spot no phone in the rooms if you need some inquiry or assistance there is no overnight staff so you could be stuck here as it’s far away from anywhere …as we explore and have happened to have conversations with local folks then we were told that this hotel is used to accommodate refugees!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kai

Liked: Cleanliness, staff & service
Disliked: Amenities
No
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Ashish

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was horrible with Expedia because of them I was charged and scammed from this property never ever booking these kind of properties ever. They charge you first and ask for deposit in text. The most annoying and rude experience. Scam is going on London
Stayed 4 nights in Jun 2026
Verified review

4/10 Poor

Takanami

Disliked: Amenities, property conditions & facilities
記載住所が間違っており、一般宅に着いてしまった。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Gavandeep

Liked: Cleanliness
Good spot to rest your head clean and easy to locate
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good if you're looking for no-frills values
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sleeper rooms for airport overnight stays. 4 kilometers from Heathrow, easy to located. Rooms are clean, easy check in and check out.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good value for money, but no wifi/signal in the room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic overnight stay and a great price. The view from the window was worth the price alone!
Stayed 1 night in May 2026
Verified review

4/10 Poor

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Was an already established very basic room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Martin

Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Theo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2026