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Aloft London Excel

4.0 star property

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Photo gallery for Aloft London Excel

Exterior
Creator video - submitted by Katespans
Indoor pool
Fitness facility
Breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$126
$105 nightly
$126 total
Total with taxes and fees
May 17 - May 18

Explore the area

View in a map
1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR
  • Place, ExCeL Exhibition Centre
    ‪2 min walk‬
  • Place, Royal Victoria Bridge
    ‪15 min walk‬
  • Place, IFS Cloud Royal Docks Station
    ‪19 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪106 min drive‬

Room options

View all photos for aloft, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 1 King Bed

9.0 out of 10
Wonderful
(92 reviews)
  • 333 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Twin Beds

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 2 Twin Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 333 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Urban, Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 333 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | Flat-screen TV

Executive Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | In-room safe, individually furnished, desk, laptop workspace

Family Room, 2 Double Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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4.3 out of 5, Excellent, 1,009 reviews
$98 nightly
The price is $118
May 25 - May 26
Total with taxes and fees
DoubleTree by Hilton Hotel London ExCel

About the neighborhood

London

Located in London (Docklands), Aloft London Excel is within a 15-minute drive of London Stadium and The Arena. .This hotel is 5.5 mi (8.8 km) from Tower Bridge and 6.3 mi (10.1 km) from The Shard.

What's nearby

  • ExCeL Exhibition Centre - 2 min walk - 0.1 miles
  • Thames Barrier Park - 13 min walk - 0.7 miles
  • Royal Victoria Bridge - 15 min walk - 0.8 miles
  • IFS Cloud Royal Docks Station - 19 min walk - 1.0 mile
  • ISKCON Bhaktivedanta Manor - 20 min walk - 1.1 miles

Getting around

  • Prince Regent Station - 3 min walk
  • West Ham Station - 6 min drive
  • London City Airport (LCY) - 9 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪Sandwich & Co. - ‬9 min walk
  • ‪Chicken Hut - ‬18 min walk
  • ‪The Salt Port - Restaurant & Delicatessen - ‬9 min walk

About this property

Aloft London Excel

Aloft London Excel offers 252 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 252 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Bathrooms feature showers with rainfall showerheads. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and bike parking.
Satisfy your appetite for lunch or dinner at Docksider Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Docksider Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
WXYZ - This cocktail bar serves light fare only. Happy hour is offered. Open daily.
Onsite venue #3 - This lobby lounge serves light fare only. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Docksider Restaurant
  • WXYZ

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Grab bar near toilet (26 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.50 for adults and GBP 8.75 for children
  • Self parking fee: GBP 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL
Aloft ExCeL Hotel
Aloft ExCeL Hotel London
Aloft ExCeL London
Aloft London
Aloft London ExCeL
ExCeL Aloft London
ExCeL London Aloft
London Aloft
London ExCeL Aloft
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel England

Aloft London Excel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Samanza

Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Stayed 2 nights in Jan 2026

10/10 Excellent

RYAN

Stayed 2 nights in Jan 2026

10/10 Excellent

philip

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, lots of space and friendly/helpful staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
All good, 2nd time staying and asked for a quiet room again and was given exactly that, good location for "that end" of ExCel
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Room large
Stayed 3 nights in Jan 2026

10/10 Excellent

Benjamin

Stayed 1 night in Jan 2026

2/10 Terrible

Kris

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
All the facilities wasn’t working, but the service was great and I’ve got a text message from the night manager the poor excuse quite poor management
Stayed 1 night in Dec 2025

8/10 Good

Stacey

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Lovely pool Great location for what we intended the trip for
Stayed 1 night in Jan 2026

8/10 Good

Edmundo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Aloft was great
Stayed 1 night in Dec 2025

8/10 Good

abdou

Stayed 3 nights in Dec 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was awesome but the air con in the room needs a clean up or maintenance because it blows dust.
Stayed 5 nights in Dec 2025

10/10 Excellent

Thanikesavan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 4 nights in Dec 2025

8/10 Good

Edmundo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aloft was a pleasurable stay. Abigail and staff were very friendly, professional and courteous. The hotel is close to all transportation facilities, bus, trains and taxis making getting around the city and airport pretty easy. The rooms have been renovated and are nice. Food selection is pretty good and reasonably priced! Great stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Christine, Freehold

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 5 nights in Dec 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 1 night in Dec 2025

10/10 Excellent

steve

If you’re going to the Excel then book this hotel !!! 5 min walk to venue , spotless hotel
Stayed 1 night in Dec 2025

6/10 Okay

Angela

Liked: Cleanliness, staff & service
Check In was a little soulless considering we were staying over Christmas. All rooms should be checked if everything is working before placing guests. Amenties in the room could be better, very basic. That being said the gym and pool area was nice it has everything you need.
Stayed 3 nights in Dec 2025

10/10 Excellent

Remy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Steven

Stayed 1 night in Dec 2025

10/10 Excellent

Jon

Stayed 1 night in Dec 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to Excel. The Breakfast very good.
Stayed 3 nights in Dec 2025

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
The Hotel is lovey. The rooms are very well thought out. The staff are amazing, cant do enough for you, especially in the restaurant. Highly recommend it.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great staff on the front desk, room super clean and modern. Food in the rest of a high standard. Great stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Shoaib

Stayed 2 nights in Nov 2025