Upper Berkeley Hotel

2.5 star property

Choose dates to view prices

Photo gallery for Upper Berkeley Hotel

Lobby
Quadruple Room, Ensuite | Interior
Point of interest
Triple Room, Ensuite, City View | Interior
Superior Double Room, Ensuite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Laundry
$95
$79 nightly
$95 total
Total with taxes and fees
Mar 15 - Mar 16

Explore the area

View in a map
26 Upper Berkeley Street, London, England, W1H 7QL
  • Place, Hyde Park
    ‪3 min walk‬
  • Place, Marble Arch
    ‪3 min walk‬
  • Place, Park Lane
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪58 min drive‬

Room options

Standard Single Room, Ensuite

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 107 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Room, Ensuite, City View

  • 71 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Ensuite, City View

8.0 out of 10
Very good
(2 reviews)
  • 142 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, Ensuite

7.6 out of 10
Good
(5 reviews)
  • City view
  • 142 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Twin Room, Ensuite, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Triple Room, Ensuite, City View

  • 214 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Quadruple Room, Ensuite

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 249 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Similar properties

About the neighborhood

London

With a stay at Upper Berkeley Hotel, you'll be centrally located in London, just a 4-minute walk from Marble Arch and 5 minutes by foot from Hyde Park. .This hotel is 0.8 mi (1.2 km) from Oxford Street and 0.6 mi (1 km) from Marylebone High Street.

What's nearby

  • Hyde Park - 3 min walk - 0.2 miles
  • Marble Arch - 3 min walk - 0.2 miles
  • Park Lane - 5 min walk - 0.3 miles
  • Baker Street - 6 min walk - 0.3 miles
  • Selfridges - 6 min walk - 0.4 miles

Getting around

  • Marble Arch Underground Station - 5 min walk
  • Marylebone Station - 12 min walk
  • London City Airport (LCY) - 60 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪WatchHouse - ‬2 min walk
  • ‪Shishawi - ‬2 min walk
  • ‪Al Balad - ‬3 min walk
  • ‪Paul - ‬2 min walk

About this property

Upper Berkeley Hotel

Upper Berkeley Hotel offers 16 accommodations with safes and hair dryers. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Stay in one of 16 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and irons/ironing boards.
Featured amenities include express check-in and laundry facilities.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Virtual front desk

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: GBP 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

26 Berkeley Hotel Hotel
26 Berkeley Hotel London
26 Berkeley Hotel Hotel London

Upper Berkeley Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 61 out of 194 reviews
Rating 8 - Good. 62 out of 194 reviews
Rating 6 - Okay. 41 out of 194 reviews
Rating 4 - Poor. 14 out of 194 reviews
Rating 2 - Terrible. 16 out of 194 reviews

8.0/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Micheline bird

Traveled with group
Disliked: Cleanliness, staff & service, amenities
There were no staff on site. The room had a diirty towel left on the floor behind rhe bathroom door. There were no cups in the room so coyls not make a tea or coifee. I could access the wifi. I enailed t o obtain the code and i had a reply this morning after i checked out. I will not book again
Stayed 1 night in Dec 2025

2/10 Terrible

Katy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are no staff on site at this hotel. Which means when the automated check-in kiosk runs out of key cards, which it had when I arrived at 20:30pm on the night of my stay, I had to call the hotel and wait for someone to arrive to help me access my room. I waited 50 minutes. Totally unacceptable at this late hour. The person who arrived to "help" offered no apology whatsoever and was completely dismissive which made me even angrier. He was eventually able to provide me with a key card and I got into my room. Room was okay - shower hadn't been properly cleaned as was evident from the short, curly hairs in the shower tray. An hour or so later, the fire alarm went off. Entire hotel was evacuated onto the street, where we waited for another 15-20 minutes for the same man to come back to turn it off and allow us into our rooms again. Blaming one of the guests for using a hot shower without closing the bathroom door and refusing to acknowledge how unacceptable it was for us all to be waiting for so long. Appalling customer service. Mini fridge in the room I thought was a bonus so I put some bottles of water in there to chill for the morning - bizarrely the fridge warmed them up, despite being on its coldest setting. Overall dreadful stay.
Stayed 1 night in Dec 2025

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

2/10 Terrible

Kelly

Traveled with family
Disliked: Staff & service, amenities
I will never stay in an unmanned hotel again, the room next door where screaming and shouting and banging doors till at least 3am, I sent several messages to the hotel and just got a sorry we can't do anything message back each time. When I raised a complaint I was told that they had spoken to the person and it will not happen again. Not acceptable when they scared my elderley mother and the screaming resulted in no sleep for eother of us and as it was a one night stay so the fact it won't happen again is irrelevant. The beds were very uncomfortable, we had to ask for an extra pillow each as we only got a very thin one each. I asked to be compensated for the horrendous experience with a partial refund they came back with 10% off my next stay, I advised I wanted money back for the horrendous experience and how we had paid to have a restful stay not a woman screaming and shouting all night. There was no safeguarding in place for guests in this situation and nobody came to check the premises and to see what was happening. Absolutely despicable behavioir from management who clearly do not care about their guests wellbeing. I will never stay here again follpwong day. Absolutely told that
Stayed 1 night in Nov 2025

6/10 Okay

jose p

Liked: Cleanliness, property conditions & facilities
👍
Stayed 3 nights in Dec 2025

10/10 Excellent

Kayla

Stayed 3 nights in Oct 2025

6/10 Okay

James

Liked: Cleanliness
ok
Stayed 1 night in Nov 2025

4/10 Poor

Teo

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel has no staff in the building. Hence they rely exclusively on telephone conversations with a outsourced helpdesk rather than dedicated hotel staff. The location is good however, the service is hit and miss on whether you will receive a phone call in time particularly for check-in and if you lose a room key.
Stayed 5 nights in Nov 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, amenities
Room was lovely and clean - perfect location and quiet overnight Shower worked a treat and the bed was comfy and the price was reasonable too - would stay again
Stayed 1 night in Dec 2025

8/10 Good

Danny

Business traveler
Liked: Cleanliness, amenities
Good location, nice room, very clean. Chgecking in with the machine that issues the room key wasn't great as it didn't show a room number. Had to call the help centre, but resolved quickly.
Stayed 1 night in Dec 2025

4/10 Poor

samantha

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room lights would not turn off, maintenance came and turned the lights off but this meant we could not turn them back on otherwise they would not turn off again, this should not happen. Drainage was poor - every time you used the sink, the water in shower bubbled up through the plug so we had other peoples dirty water in the bottom of the shower, disgusting. Window would not shut, so it was noisy. Toilet did not flush properly. Glasses smelt of wine and had only been rinsed in water - was still wet when we arrived at 9pm, should have clean glasses. Only good thing was the location to Hyde Park.
Stayed 1 night in Nov 2025

10/10 Excellent

Kathleen

Stayed 1 night in Nov 2025

4/10 Poor

R

Disliked: Amenities
Newly renovated, but cold, not thoroughly cleaned and no follow up to issues.
Stayed 2 nights in Nov 2025

6/10 Okay

Beverley

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the air con did not work, we were only given 2 toilet rolls for a 4 nite stay, the shower wasnt clean and the toilet brush supplied was extremely soiled. A bit more human contact would have been appreciated and the auto check in was impersonal and cold. With some tweaks this would be a good stay.
Stayed 4 nights in Nov 2025

2/10 Terrible

Celeste

Stayed 3 nights in Nov 2025

8/10 Good

Carina

Stayed 1 night in Nov 2025

8/10 Good

graham

Liked: Cleanliness, amenities, property conditions & facilities
The room was fine and staff very helpful
Stayed 1 night in Nov 2025

8/10 Good

Sophie

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Room was clean, larger than I was expecting and in a great location. Check in/out was easy. No milk though for our tea/coffee and the iron didn’t work. But otherwise perfect
Stayed 1 night in Nov 2025

4/10 Poor

Mairi

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
People were having loads of trouble checking in ahead of me. My room was really grubby and smelled of damp. My door was really hard to open and close and had to slam shut. The room didn’t look anything like online and was so tiny. The toilet brush was just lying on the ground with no holder. The bedding wasn’t very clean and the pillow was as thin as the duvet. No staff to check in and read some dodgy reviews. Luckily there was a safe to put valuables in as I didn’t feel very safe. Good location so surprised the property was so poor.
Stayed 1 night in Nov 2025

10/10 Excellent

Rosemary, Glasgow

Liked: Cleanliness, amenities, property conditions & facilities
My room was absolutely spotless and had all the facilities I could possibly need. Super comfy bed which contribute to great sleep! The hotel is in the perfect location for restaurants, cafes, pubs, public transport (bus/taxi/underground), shopping and Hyde Park too!
Stayed 3 nights in Nov 2025

8/10 Good

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean room, basic but all the amenities you could ask for in a budget hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room is exactly as the photographs show. Slightly smaller than we anticipated but fine for what we needed. We did book a city view but our room was facing to the back of a building. Check in was super easy
Stayed 2 nights in Nov 2025

8/10 Good

J

Traveled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Clean & comfortable room with all we needed.
Stayed 1 night in Nov 2025

6/10 Okay

David

Stayed 1 night in Nov 2025

10/10 Excellent

Sophie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located in central London, walking distance to Oxford street and Hyde Park. The rooms was clean and spacious.
Stayed 3 nights in Oct 2025