With a stay at Upper Berkeley Hotel, you'll be centrally located in London, just a 4-minute walk from Marble Arch and 5 minutes by foot from Hyde Park. .This hotel is 0.8 mi (1.2 km) from Oxford Street and 0.6 mi (1 km) from Marylebone High Street.
What's nearby
Hyde Park - 3 min walk - 0.2 miles
Marble Arch - 3 min walk - 0.2 miles
Park Lane - 5 min walk - 0.3 miles
Baker Street - 6 min walk - 0.3 miles
Selfridges - 6 min walk - 0.4 miles
Getting around
Marble Arch Underground Station - 5 min walk
Marylebone Station - 12 min walk
London City Airport (LCY) - 60 min drive
Restaurants
Starbucks - 3 min walk
WatchHouse - 2 min walk
Shishawi - 2 min walk
Al Balad - 3 min walk
Paul - 2 min walk
About this property
Upper Berkeley Hotel
Upper Berkeley Hotel offers 16 accommodations with safes and hair dryers. 42-inch flat-screen televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.
Stay in one of 16 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and irons/ironing boards.
Featured amenities include express check-in and laundry facilities.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Parking and transportation
No onsite parking available
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Virtual front desk
Accessibility
No elevator
More
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
42-inch flat-screen TV with cable channels
More
Air conditioning (climate-controlled)
Heating (climate-controlled)
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash Breakage deposit: GBP 100 per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Property is also known as
26 Berkeley Hotel Hotel
26 Berkeley Hotel London
26 Berkeley Hotel Hotel London
Upper Berkeley Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 61 out of 194 reviews
10 - Excellent
61
Rating 8 - Good. 62 out of 194 reviews
8 - Good
62
Rating 6 - Okay. 41 out of 194 reviews
6 - Okay
41
Rating 4 - Poor. 14 out of 194 reviews
4 - Poor
14
Rating 2 - Terrible. 16 out of 194 reviews
2 - Terrible
16
8.0/10
Cleanliness
7.2/10
Staff & service
7.2/10
Amenities
8.0/10
Property conditions & facilities
Reviews
6/10 Okay
Micheline bird
Traveled with group
Dec 11, 2025
Disliked: Cleanliness, staff & service, amenities
There were no staff on site. The room had a diirty towel left on the floor behind rhe bathroom door. There were no cups in the room so coyls not make a tea or coifee. I could access the wifi. I enailed t o obtain the code and i had a reply this morning after i checked out. I will not book again
There are no staff on site at this hotel. Which means when the automated check-in kiosk runs out of key cards, which it had when I arrived at 20:30pm on the night of my stay, I had to call the hotel and wait for someone to arrive to help me access my room. I waited 50 minutes. Totally unacceptable at this late hour. The person who arrived to "help" offered no apology whatsoever and was completely dismissive which made me even angrier. He was eventually able to provide me with a key card and I got into my room. Room was okay - shower hadn't been properly cleaned as was evident from the short, curly hairs in the shower tray. An hour or so later, the fire alarm went off. Entire hotel was evacuated onto the street, where we waited for another 15-20 minutes for the same man to come back to turn it off and allow us into our rooms again. Blaming one of the guests for using a hot shower without closing the bathroom door and refusing to acknowledge how unacceptable it was for us all to be waiting for so long. Appalling customer service. Mini fridge in the room I thought was a bonus so I put some bottles of water in there to chill for the morning - bizarrely the fridge warmed them up, despite being on its coldest setting. Overall dreadful stay.
I will never stay in an unmanned hotel again, the room next door where screaming and shouting and banging doors till at least 3am, I sent several messages to the hotel and just got a sorry we can't do anything message back each time. When I raised a complaint I was told that they had spoken to the person and it will not happen again. Not acceptable when they scared my elderley mother and the screaming resulted in no sleep for eother of us and as it was a one night stay so the fact it won't happen again is irrelevant. The beds were very uncomfortable, we had to ask for an extra pillow each as we only got a very thin one each. I asked to be compensated for the horrendous experience with a partial refund they came back with 10% off my next stay, I advised I wanted money back for the horrendous experience and how we had paid to have a restful stay not a woman screaming and shouting all night. There was no safeguarding in place for guests in this situation and nobody came to check the premises and to see what was happening. Absolutely despicable behavioir from management who clearly do not care about their guests wellbeing. I will never stay here again
follpwong day. Absolutely told that
The hotel has no staff in the building. Hence they rely exclusively on telephone conversations with a outsourced helpdesk rather than dedicated hotel staff. The location is good however, the service is hit and miss on whether you will receive a phone call in time particularly for check-in and if you lose a room key.
Teo
Stayed 5 nights in Nov 2025
10/10 Excellent
Simon
Business traveler
Dec 4, 2025
Liked: Cleanliness, amenities
Room was lovely and clean - perfect location and quiet overnight
Shower worked a treat and the bed was comfy and the price was reasonable too - would stay again
Simon
Stayed 1 night in Dec 2025
8/10 Good
Danny
Business traveler
Dec 3, 2025
Liked: Cleanliness, amenities
Good location, nice room, very clean.
Chgecking in with the machine that issues the room key wasn't great as it didn't show a room number. Had to call the help centre, but resolved quickly.
Room lights would not turn off, maintenance came and turned the lights off but this meant we could not turn them back on otherwise they would not turn off again, this should not happen. Drainage was poor - every time you used the sink, the water in shower bubbled up through the plug so we had other peoples dirty water in the bottom of the shower, disgusting. Window would not shut, so it was noisy. Toilet did not flush properly. Glasses smelt of wine and had only been rinsed in water - was still wet when we arrived at 9pm, should have clean glasses. Only good thing was the location to Hyde Park.
samantha
Stayed 1 night in Nov 2025
10/10 Excellent
Kathleen
Nov 29, 2025
Kathleen
Stayed 1 night in Nov 2025
4/10 Poor
R
Nov 25, 2025
Disliked: Amenities
Newly renovated, but cold, not thoroughly cleaned and no follow up to issues.
Unfortunately the air con did not work, we were only given 2 toilet rolls for a 4 nite stay, the shower wasnt clean and the toilet brush supplied was extremely soiled. A bit more human contact would have been appreciated and the auto check in was impersonal and cold. With some tweaks this would be a good stay.
Room was clean, larger than I was expecting and in a great location.
Check in/out was easy.
No milk though for our tea/coffee and the iron didn’t work. But otherwise perfect
People were having loads of trouble checking in ahead of me. My room was really grubby and smelled of damp. My door was really hard to open and close and had to slam shut. The room didn’t look anything like online and was so tiny. The toilet brush was just lying on the ground with no holder. The bedding wasn’t very clean and the pillow was as thin as the duvet. No staff to check in and read some dodgy reviews. Luckily there was a safe to put valuables in as I didn’t feel very safe. Good location so surprised the property was so poor.
My room was absolutely spotless and had all the facilities I could possibly need.
Super comfy bed which contribute to great sleep!
The hotel is in the perfect location for restaurants, cafes, pubs, public transport (bus/taxi/underground), shopping and Hyde Park too!
Rosemary
Stayed 3 nights in Nov 2025
8/10 Good
Adam
Business traveler
Nov 9, 2025
Liked: Cleanliness, staff & service, amenities
Clean room, basic but all the amenities you could ask for in a budget hotel
Adam
Stayed 2 nights in Nov 2025
10/10 Excellent
Hannah
Traveled with family
Nov 8, 2025
Liked: Cleanliness, staff & service, amenities
Room is exactly as the photographs show. Slightly smaller than we anticipated but fine for what we needed. We did book a city view but our room was facing to the back of a building. Check in was super easy