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Get an overview of this hotel
Comfortable Logroño hotel in Logroño City Centre with 24-hour front desk

Popular property highlights

Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk
Multilingual staff

A stay at Hotel Sercotel Portales places you in the heart of Logroño, steps from Museo de la Rioja and Calle del Laurel. This hotel is 0.2 mi (0.4 km) from Church of Santiago el Real and 0.4 mi (0.7 km) from Church of Santa Maria de Palacio.

Make yourself at home in one of the 48 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and tour/ticket assistance.

Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Hotel Sercotel Portales features a library, tour/ticket assistance, and multilingual staff. Wireless Internet access is complimentary. This Logroño hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Onsite parking is available (surcharge).

Hotel Sercotel Portales is a smoke-free property.

  • Safe-deposit box at front desk
  • Library
  • Luggage storage
  • Coffee/tea in common areas
  • Elevator
  • Breakfast available (surcharge)
  • 24-hour front desk
  • Laundry facilities
  • Tours/ticket assistance
  • Total number of rooms - 48
  • Number of floors - 6
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Number of buildings/towers - 1
  • Smoke-free property
  • Wheelchair accessible
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Spanish

Parking

Self parking (surcharge)

Room Amenities

Hotel Sercotel Portales offers 48 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Wheelchair accessible
  • Cable/satellite TV service
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Towels provided
  • Number of bathrooms - 1
  • Low-height counters/sink
  • Grab bar - near toilet

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 33.0 per day.

Pet Policy

  • Pets allowed for an extra charge of EUR 20 per pet, per night
  • Dogs and cats only
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts major credit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Masks are not compulsory at the property

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines Safe Tourism Certified (Spain)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.9 for adults and EUR 11.90 for children
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 33.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Sercotel Portales
  • Hotel Sercotel Portales Logrono
  • Sercotel Portales
  • Sercotel Portales Logrono
  • Portales Hotel Logroño
  • Hotel Sercotel Portales Logroño
  • Sercotel Portales Logroño
  • Sercotel Portales
  • Hotel Hotel Sercotel Portales Logroño
  • Logroño Hotel Sercotel Portales Hotel
  • Hotel Hotel Sercotel Portales
  • Sercotel Portales Logrono
  • Hotel Sercotel Portales Hotel
  • Hotel Sercotel Portales Logroño
  • Hotel Sercotel Portales Hotel Logroño

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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