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Ona Luna Park

3.0 star property

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Photo gallery for Ona Luna Park

In-room safe, desk, laptop workspace, free WiFi
Front of property
Exterior
Reception
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
Carrer d'Antoni Maria Alcover, 6, El Arenal, Llucmajor, Mallorca, 7600
  • Place, El Arenal Beach
    ‪5 min walk‬
  • Place, Aqualand El Arenal
    ‪6 min walk‬
  • Place, Playa de Palma
    ‪6 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪8 min drive‬

Room options

View all photos for Double Room, Balcony, Garden View (2 adults)

In-room safe, desk, laptop workspace, free WiFi

Double Room, Balcony, Garden View (2 adults)

  • 205 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Basic Double Room, Balcony (2 Adults)

In-room safe, desk, laptop workspace, free WiFi

Basic Double Room, Balcony (2 Adults)

  • 205 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Basic Double Room, Balcony (1 adult)

In-room safe, desk, laptop workspace, free WiFi

Basic Double Room, Balcony (1 adult)

9.0 out of 10
Wonderful
(12 reviews)
  • 205 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Double Room, Balcony, Garden View (1 adult)

In-room safe, desk, laptop workspace, free WiFi

Double Room, Balcony, Garden View (1 adult)

7.6 out of 10
Good
(4 reviews)
  • 205 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Double Room, Balcony, Pool View (2 adults)

In-room safe, desk, laptop workspace, free WiFi

Double Room, Balcony, Pool View (2 adults)

  • 205 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Double Room, Balcony, Pool View (1 adult)

In-room safe, desk, laptop workspace, free WiFi

Double Room, Balcony, Pool View (1 adult)

  • 205 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Standard Double Room, Balcony (2 adults)

In-room safe, desk, laptop workspace, free WiFi

Standard Double Room, Balcony (2 adults)

8.8 out of 10
Excellent
(3 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room, Balcony (1 adult)

In-room safe, desk, laptop workspace, free WiFi

Standard Double Room, Balcony (1 adult)

8.8 out of 10
Excellent
(3 reviews)
  • 205 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Double Room, Balcony, Partial Sea View (2 adults)

View from room

Double Room, Balcony, Partial Sea View (2 adults)

  • 205 sq ft
  • Partial sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Double Room, Balcony, Partial Sea View (1 adult)

View from room

Double Room, Balcony, Partial Sea View (1 adult)

10.0 out of 10
Exceptional
(1 review)
  • 205 sq ft
  • Partial sea view
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Basic Single Room, Balcony

Basic Single Room, Balcony | In-room safe, desk, laptop workspace, free WiFi

Basic Single Room, Balcony

8.0 out of 10
Very good
(9 reviews)
  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Llucmajor

When you stay at Ona Luna Park in Llucmajor, you'll be near the airport, within a 15-minute walk of Playa de Palma and El Arenal Beach. .This hotel is 12.3 mi (19.8 km) from Port of Palma de Mallorca and 10.5 mi (16.9 km) from Cathedral of Santa Maria of Palma.

What's nearby

  • Caló de Sant Antoni - 5 min walk - 0.3 miles
  • Port of El Arenal - 5 min walk - 0.3 miles
  • El Arenal Beach - 5 min walk - 0.3 miles
  • Aqualand El Arenal - 6 min walk - 0.4 miles
  • Playa de Palma - 6 min walk - 0.4 miles

Getting around

  • Marratxi Pont d Inca Station - 13 min drive
  • Palma de Mallorca Airport (PMI) - 13 min drive

Restaurants

  • ‪Limit Beach Club - ‬13 min walk
  • ‪La Marina Beach Club Mallorca - ‬6 min walk
  • ‪Double Dutch (former sportsman) - ‬7 min walk
  • ‪Las Sirenas - ‬6 min walk
  • ‪Panaderia Pasteleria Ballester - ‬5 min walk

About this property

Ona Luna Park

Adults-only hotel with a 24-hour front desk and a coffee shop
Ona Luna Park offers 539 air-conditioned accommodations with safes. Rooms open to balconies. Digital television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 539 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided.
Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a vending machine.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
Ona Luna Park has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Hiking/biking trails
  • Outdoor pool
  • Table tennis

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • 2 buildings
  • 6 floors
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.

Renovations and closures

The property is closed between November 4 and April 11.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children 16 years old and younger are not permitted at this adults-only property

Property is also known as

Hotel Seramar Luna Luna Park
Hotel Seramar Luna Luna Park Playa de Palma
Seramar
Seramar Hotel Luna Luna Park
Seramar Luna
Seramar Luna Luna Park
Seramar Luna Luna Park Playa de Palma
Seramar Luna Park
Seramar Luna Park Hotel

Ona Luna Park Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 132 out of 539 reviews
Rating 8 - Good. 205 out of 539 reviews
Rating 6 - Okay. 107 out of 539 reviews
Rating 4 - Poor. 46 out of 539 reviews
Rating 2 - Terrible. 49 out of 539 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Juliet

Stayed 3 nights in Oct 2025

10/10 Excellent

Arvydas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in a single room, the room was modernly renovated, the bed was quite wide, breakfast and dinner were quite good. Good value for money.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrea Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Great at the time of year not too busy crowded or noisy, I had a very pleasant stay. The hotel was clean and relaxing. The staff were polite and helpful, I enjoyed my room being cleaned. Overall I would happily stay at this hotel again at the time of year.
Stayed 2 nights in Oct 2025

6/10 Okay

Magdalena

Liked: Cleanliness, property conditions & facilities
I’d say that the price reflects quality in this case- it was cheap break so you can’t expect anything more than average or less. What I have appreciated was the fact that room, bedding and toilet were really clean, although shower gel lasted just for one day. Door and walls are rather very thin, so I’d recommend earplugs (you can hear your neighbours and cleaning staff in the early morning). Breakfast and dinner were very monotonous and for me the worst thing was the fact that food which supposed to be hot or at least warm was cold (like eggs, pancakes, bacon…). If you didn’t get freshly prepared meat or fish, you definitely would ended up with cold dinner. Lifts will give you a heart attack every time they stop, even in your head, you know it’s going to happen but still it will get you every time (noise and shake). But I my opinion “the best” part was when a very loud fire alarm started to go off from 2am to 3:30am every half an hour! That was my last night there and I’ll never forget it! I didn’t look very rested when I’ve arrived home… I’ve asked for compensation for this very unfortunate event but was told by a very nice manager that it isn’t his fault that people smoke in their rooms and it isn’t his fault that the alarm system works really well… I was hoping that at at least I’d be allowed to stay longer in the room and have a snooze as my flight was in the evening, but unfortunately no… I’m not coming back to Seramar Luna Park but Mallorca was great as always:)
Stayed 4 nights in Oct 2025

8/10 Good

Aaron

Stayed 2 nights in Oct 2025

4/10 Poor

Onix

Stayed 5 nights in Oct 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our holiday in the hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Anthony

Stayed 5 nights in Oct 2025

6/10 Okay

marius

Stayed 10 nights in Sep 2025

10/10 Excellent

Antonio jesus

Stayed 7 nights in Oct 2025

10/10 Excellent

JAMES

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t normally leave reviews, but I felt that this is well deserved. For the price I paid for 5 nights, half board, the value is outstanding! My room was clean and comfortable. Breakfast and Dinner was good. The buffets had amazing options. The staff is friendly and helpful.
Stayed 5 nights in Oct 2025

10/10 Excellent

Gary

Stayed 3 nights in Oct 2025

2/10 Terrible

Gaige

Stayed 4 nights in Oct 2025

10/10 Excellent

TERENCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Vibeke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Abraham

Stayed 4 nights in Sep 2025

10/10 Excellent

HARRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything i wanted really happy
Stayed 10 nights in Sep 2025

10/10 Excellent

Dara

Stayed 1 night in Sep 2025

8/10 Good

Elizabeth

Stayed 7 nights in Sep 2025

10/10 Excellent

Sarah Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & lovely room, nice Balcony, pleasant staff, fab pools
Stayed 4 nights in Sep 2025

8/10 Good

Engla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, nice balcony, good breakfast and close to the beach that was nice. The room didn’t have a fridge which was a problem and there were also no drinking glasses at the room. It was not that soundproof so you could hear easily people go outside the door and so on. But overall a good hotel and we had a nice stay!
Stayed 4 nights in Sep 2025

8/10 Good

Jeffrey

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Stephen Bryan

Disliked: Property conditions & facilities
Good value breakfast - rooms average - bar no atmostphere
Stayed 4 nights in Sep 2025

2/10 Terrible

Khalid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
J’ai passé quelques jours dans cet hôtel et mon séjour a malheureusement été décevant. La chambre n’était pas propre dès mon arrivée et le ménage n’a jamais été fait correctement : le sol est resté sale tout au long du séjour. J’ai également eu la mauvaise surprise de trouver des fourmis dans la chambre, alors que j’étais au troisième étage, probablement à cause d’un trou près des toilettes relié à la pièce de service voisine. La climatisation fonctionnait mal, ce qui rendait la chambre trop chaude. Et pour finir, j’ai constaté un vol dans ma chambre, ce qui est inacceptable. Je tiens toutefois à souligner que le personnel de l’accueil est très sympathique et accueillant, mais malheureusement, ces points positifs sont largement gâchés par le manque de sérieux du ménage et la mauvaise expérience vécue.
Stayed 3 nights in Sep 2025

4/10 Poor

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities
The only saving grace was a decent AC unit and TWO Kind/helpful staff members (a desk worker at the side building and what seemed like the restaurant manager). Every single front desk employee was rude and impatient, like they couldn’t stand to be there talking to people or solving very simple issues like letting you into the baggage storage room to grab belongings. Every single interaction at the front desk was dreadful, but I just smiled and asked direct questions so I could stop talking to those people as fast as possible. Even a simply calm and concise person/interaction would have been an immense improvement. No WiFi. It only works in the main lobby, not the rooms. Apparently, according to a staff member, it’s only an issue for iPhones and he can’t use it either. I understand it’s a cheaper hotel, but only relative to this island. At least get proper sized WEIGHTED shower curtains, it’s only an extra 2 Euro. The curtain will stick to you in the cramped shower, and you will get water everywhere on the bathroom floor. Even the extra drain wasn’t properly designed to drain the water on the floor. Everything is just cheaper in the rooms, that was expected for the price and I’m not complaining about that. Other than my door handle nearly falling off. But the physical keys were a fun blast from the past. Food was mediocre, that’s fine.. it’s a buffet. Would have been 3 stars if the staffing knew what customer service was, given they’re in a customer service industry.
Stayed 2 nights in Sep 2025