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Hotel HSM Reina del Mar

Property class: 3

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Photo gallery for Hotel HSM Reina del Mar

A beach with thatched umbrellas and people sunbathing.
A swimming pool area with lounge chairs and umbrellas, surrounded by a multi-story building with balconies.
A modern living room with a sofa, armchairs, a coffee table, and a seating area with a bench.
A buffet with various food items and a salad bar.
A multi-story hotel with a central courtyard featuring a swimming pool and outdoor seating.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
Carrer Baleares, 10, Playa de Palma, Llucmajor, Mallorca, 7600
  • Place, El Arenal Beach
    ‪3 min walk‬
  • Place, Playa de Palma
    ‪5 min walk‬
  • Place, Port of El Arenal
    ‪8 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪7 min drive‬

Room options

View all photos for Single Room, Balcony

A bedroom with a bed, a wooden wardrobe, a nightstand, a lamp, and a view of the outside.

Single Room, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Balcony

A hotel room with a bed, a desk, a chair, a television, and a view of the sea.

Twin Room, Balcony

8.6 out of 10
Excellent
(11 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Balcony, Pool View

A poolside table with two glasses of white wine and a beige handbag.

Double Room, Balcony, Pool View

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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$42 nightly
The price is $52
Oct 29 - Oct 30
Total with taxes and fees
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About the neighborhood

Llucmajor

When you stay at Hotel HSM Reina del Mar in Llucmajor, you'll be near the beach, within a 10-minute walk of Playa de Palma and El Arenal Beach. .This hotel is 11.9 mi (19.1 km) from Port of Palma de Mallorca and 15 mi (24.1 km) from Cala Mayor Beach.

What's nearby

  • El Arenal Beach - 3 min walk - 0.2 miles
  • Playa de Palma - 5 min walk - 0.3 miles
  • Caló de Sant Antoni - 8 min walk - 0.5 miles
  • Port of El Arenal - 8 min walk - 0.5 miles
  • Aqualand El Arenal - 9 min walk - 0.5 miles

Getting around

  • Marratxi Poligon Station - 14 min drive
  • Palma de Mallorca Airport (PMI) - 12 min drive

Restaurants

  • ‪Café del Sol - ‬5 min walk
  • ‪Gusto Iberico - ‬6 min walk
  • ‪Foodee - ‬3 min walk
  • ‪Double Dutch (former sportsman) - ‬4 min walk
  • ‪Panaderia Pasteleria Ballester - ‬1 min walk

About this property

Hotel HSM Reina del Mar

Hotel HSM Reina del Mar offers 180 accommodations with complimentary toiletries. Rooms open to balconies. Cable television is provided. Bathrooms include bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 180 guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs and complimentary toiletries.
Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Enjoy a satisfying meal at Restaurante serving guests of Hotel HSM Reina del Mar. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Restaurante - This restaurant serves breakfast and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12 to 12 for adults and EUR 10 to 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Restaurante

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 28-inch TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 to 12 for adults, and EUR 10 to 10 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel HSM Reina Mar
Hotel HSM Reina Mar Playa de Palma
Hotel Reina Mar
HSM Reina Mar Playa de Palma
HSM Reina Mar
Hotel HSM Reina del Mar Hotel
Hotel HSM Reina del Mar Llucmajor
Hotel HSM Reina del Mar Hotel Llucmajor

Hotel HSM Reina del Mar Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 77 out of 254 reviews
Rating 8 - Good. 99 out of 254 reviews
Rating 6 - Okay. 54 out of 254 reviews
Rating 4 - Poor. 15 out of 254 reviews
Rating 2 - Terrible. 9 out of 254 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. A very tidy and smart hotel.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,plenty of shops , restaurant available
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The food was delicious and I enjoyed the breakfast especially
Stayed 11 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from my room not great. Staff were really nice and helpful 👍. Food was average at best
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 nights lovely hotel and a great location would have been nice if there was a fridge in the room but overall the stay was Pleasant.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel food,comfort,pool were all excellent. Unfortunately parking was a problem.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, friendly, helpful staff. Close to beach , supermarket and restaurants. Cheap and easy bus ride to Palma
Stayed 7 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience. Close to bus links. Nice pool area. Breakfast and dinner were good, especially for the price we paid. Friendly staff
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Such a perfect hotel. Thank you!
Stayed 5 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sergi at the front desk went up & beyond for us during our whole stay- thank you for making it the best!
Stayed 9 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Good pool but poor food

It’s a 3 star hotel so you know what you’re getting. The pool area is very good on an afternoon when the sun is on it. The rooms are ok but the hotel is let down by the poor food. Overall it’s worthy of its 3 stars
Stayed 5 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and tidy. But the rooms were old and need revamp. Breakfast has likited options.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was excellent! Have to mention Ana and her team. Ana is such an asset to the hotel.. friendly, professional, supportive etc. She arranged a Seaview room for us and follow up if everything was ok. We saw her everyday, friendly and chatting to us. We will always remember her! We miss her already. Hope to return one day.
Stayed 4 nights in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort
A more fair average score would be 3.5/5 star. The staff were superb and the dinner buffet (i had booked half-board) was fantastic (great choice of meats, fish, salads, vegetables and potatoes). The room was good size, the breakfast was decent (some items such as cakes not always fresh). But what let the stay down was the level of noise both from within and from the street.
Stayed 5 nights in Jun 2024
Verified review

6/10 Okay

.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room facilities require improvement I.e room fridge,hairdryer,kettle and tea coffee option.
Stayed 4 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The property itself is great, but it's located at the NOISY END OF TOWN. The area is full of young revelers and don't count on getting any sleep from 4.00am as this is the time that the young return to their hotel and noise is their primary objective... I'm not a prude and I also enjoy a good drink but at least consider others when returning to your hotel and leave all the screaming back at your home.... The staff at the hotel were great in assisting to keep these young screamers under control by threatening them that they'll be thrown out....
Stayed 7 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Our couple stay

The room was clean and housekeeping came every day, which I appreciated. The location is great—walking distance to the beach, with stores and restaurants nearby. However, parking is very difficult to find. The internet in the room was very poor, which made it hard to stay connected. Also, the man responsible for the kitchen and meal service was quite rude. Breakfast and dinner were included, but dinner service was handled poorly. Although dinner hours were listed as 8–10 PM, at exactly 10 PM, he came over while we were still eating and asked us to leave, even if we hadn’t finished our food. He pointed to the elevator and made us leave the dining area, which felt disrespectful and unprofessional.
Stayed 6 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for a short 5 day break with my 4 year old. Staff were friendly and attentive. Room although dated in decor as others have previously mentioned it was spotless. Great view from balcony. Helped book very early morning taxi for return flight. Breakfast was ok. Beans on toast for my child and I had cereals with fruit and honey. Unlimited coffee and juices. I had paid for evening meals however being vegetarian we struggled a little so only ate there twice and ate at local restaurants the other evenings. My son had pasta one evening with salad and then pizza and chips another. I had a mix of salads and bean type salads but limited. Overall would definitely return as hotel was short walk to beach and though some mentioned a hill my 4 year old didn’t moan once! Beautiful beach, friendly locals, overall core memories made!
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The aircon in room 401 is not working good.I’ve reported it a few times but not resolved.terrible seat
Stayed 4 nights in Oct 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Inget trevligt område. Vandrarhemskänsla och dålig mat. Tyvärr ingen bra upplevelse alls. Bröt vistelsen och bokade om till ett annat hotell.
Stayed 6 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Slitna rum, ingen kyl, ej hårfön och en stor nackdel att det inte fanns några parasoller runt poolen. Maten både frukost och middag va helt ok. Hotellet låg nära stranden, restauranger och affärer.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles top!
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Personal etwas unflexibel. Check in zu langsam
Stayed 4 nights in May 2026