The Empire Hotel & Spa

4.0 star property

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Photo gallery for The Empire Hotel & Spa

Front of property - evening/night
Lounge
2 restaurants; breakfast, lunch, and dinner served
Indoor pool, outdoor pool, sun loungers
2 restaurants; breakfast, lunch, and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Church Walks, Llandudno, Wales, LL30 2HE
  • Place, Llandudno North Shore Beach
    ‪2 min walk‬
  • Place, Promenade
    ‪3 min walk‬
  • Place, Llandudno Pier
    ‪4 min walk‬

Room options

Standard Double Room

9.0 out of 10
Wonderful
(50 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Similar properties

About the neighborhood

Llandudno

When you stay at The Empire Hotel & Spa in Llandudno, you'll be by the sea, within a 5-minute walk of Llandudno North Shore Beach and Llandudno Pier. .This spa hotel is 6.1 mi (9.8 km) from Eryri National Park and 4.5 mi (7.2 km) from Conwy Castle.

What's nearby

  • Llandudno ski slope - 1 min walk - 0.0 miles
  • Llandudno North Shore Beach - 2 min walk - 0.1 miles
  • Great Orme Tramway - 3 min walk - 0.2 miles
  • Promenade - 3 min walk - 0.2 miles
  • Llandudno Pier - 4 min walk - 0.3 miles

Getting around

  • Llandudno Station - 13 min walk
  • Manchester Airport (MAN) - 94 min drive

Restaurants

  • ‪Pier Fish And Chips - ‬4 min walk
  • ‪The Palladium (Wetherspoon) - ‬4 min walk
  • ‪St George's Hotel - ‬6 min walk
  • ‪Harvey's New York Bar & Grill - ‬4 min walk
  • ‪Cottage Loaf - ‬4 min walk

About this property

The Empire Hotel & Spa

The Empire Hotel & Spa offers 54 air-conditioned accommodations with DVD players and safes. Beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with digital channels. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 54 air-conditioned rooms featuring refrigerators and DVD players. Your bed comes with down comforters and premium bedding. 32-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool.
Grab a bite at Watkins, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is included.
The front desk is staffed during limited hours. Free self parking is available onsite.
Guests are offered a complimentary full breakfast.
Watkins - This restaurant serves breakfast, lunch, and dinner.
Poolside Restaurant - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Poolside Restaurant
  • Watkins

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Built in 1854
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Empire Hotel Llandudno
Empire Llandudno
The Empire Hotel & Spa Hotel
The Empire Hotel & Spa Llandudno
The Empire Hotel & Spa Hotel Llandudno

The Empire Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 377 out of 577 reviews
Rating 8 - Good. 151 out of 577 reviews
Rating 6 - Okay. 44 out of 577 reviews
Rating 4 - Poor. 4 out of 577 reviews
Rating 2 - Terrible. 1 out of 577 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff great rooms spotless facilities and food all good. Stop messing around with your phone and go!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay, with easy access to Llandudno town and beach. The pool area was nice, but it was a pity that the jacuzzi area was connected to the swimming pool and consequently cooler than normal.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff brilliant, minor but bath towels & dressing gowns way too small. Lovely ambience, gym and pool.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Andrew Stuart

Liked: Cleanliness
We had a good stay at the empire We have been promising our selfs to stay there for ages and it was better than expected The staff where great and the meals where great Will be going again soon
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities
Such a lovely hotel, full of charm and character. It’s clear all staff take pride in their jobs as the place was spotless and they were all really friendly and helpful.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jim

Liked: Cleanliness, staff & service
Had a great stay. All communal areas comfortable with plenty of space to relax. All staff members courteous and polite. Large & spacious room and spotlessly clean. We will definitely be returning guests. Thank you
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
Room was excellent with good views, staff are a credit to the establishment
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Duncan

Liked: Cleanliness, amenities, property conditions & facilities
Staff were good,room was spotless, pool, gym and sauna were fantastic.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Marjorie

We were very pleased with our stay at Empire Hotel, all facilities were good
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel we've stayed a few times now it's always a pleasant stay.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and excellent staff
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top class hotel

Very enjoyable stay
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place well looked after the room was very nice and the bed was lovely and comfortable.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Llandudno is like being home
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round excellent, clean and friendly ..
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Fabulous stay, staff are very attentive and pleasant. Spa was lovely and Jackie the masseuse was amazing! 100% recommend to anyone! Thank you for a lovely experience 😊
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to find a great room, good food, friendly staff, excellent service all in one deal.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a comfortable stay with delicious food
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was plenty of seating area. Hotel was very clean. Staff were friendly and helpful.
Stayed 7 nights in Aug 2025
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean, large lounge and restaurant area's both welcoming, decorated and furnished well. Food was a very high standard. The water in indoor pool could have been warmer but all on all we had a very nice stay.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 6 nights in Jan 2026
Verified

8/10 Good

jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful, parking abit awkward.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

David

All excellent we had a great time brilliant location
Stayed 2 nights in Apr 2024