The Empire Hotel & Spa

Property class: 4

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Photo gallery for The Empire Hotel & Spa

A large, multi-story hotel with a classic facade, featuring a central entrance with columns and a sign that reads "EMPIRE HOTEL".
A large indoor swimming pool with a blue-lit ceiling and walls, surrounded by seating areas and a staircase.
A spacious living room with a large mirror, two sofas, a coffee table, and a chandelier.
A restaurant with tables set for dining, a pool area with blue lighting, and a modern interior design.
A lobby with a chandelier, a fire exit sign, a mirror, and a statue of a woman.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
Church Walks, Llandudno, Wales, LL30 2HE
  • Place, Llandudno North Shore Beach
    ‪2 min walk‬
  • Place, Promenade
    ‪3 min walk‬
  • Place, Llandudno Pier
    ‪4 min walk‬

Room options

Standard Double Room

9.2 out of 10
Wonderful
(58 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Llandudno

When you stay at The Empire Hotel & Spa in Llandudno, you'll be by the sea, within a 15-minute drive of Conwy Castle and Eryri National Park. .This spa hotel is 0.1 mi (0.1 km) from Llandudno ski slope and 0.1 mi (0.1 km) from Great Orme Tramway.

What's nearby

  • Llandudno North Shore Beach - 2 min walk - 0.1 miles
  • Great Orme Tramway - 3 min walk - 0.2 miles
  • Promenade - 3 min walk - 0.2 miles
  • Llandudno Pier - 4 min walk - 0.3 miles
  • Venue Cymru - 17 min walk - 0.9 miles

Getting around

  • Llandudno Station - 13 min walk
  • Manchester Airport (MAN) - 112 min drive

Restaurants

  • ‪Forte's - ‬7 min walk
  • ‪Greggs - ‬7 min walk
  • ‪Pier Fish And Chips - ‬4 min walk
  • ‪The Palladium (Wetherspoon) - ‬4 min walk
  • ‪Attic Stores & Eatery - ‬4 min walk

About this property

The Empire Hotel & Spa

The Empire Hotel & Spa offers 54 air-conditioned accommodations with DVD players and safes. Beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with digital channels. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 54 air-conditioned rooms featuring refrigerators and DVD players. Your bed comes with down comforters and premium bedding. 32-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool.
Grab a bite at Watkins, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is included.
The front desk is staffed during limited hours. Free self parking is available onsite.
Guests are offered a complimentary full breakfast.
Watkins - This restaurant serves breakfast, lunch, and dinner.
Poolside Restaurant - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Poolside Restaurant
  • Watkins

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Built in 1854
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property class

This property has received its official star rating from Visit Wales.

Property is also known as

Empire Hotel Llandudno
Empire Llandudno
The Empire Hotel & Spa Hotel
The Empire Hotel & Spa Llandudno
The Empire Hotel & Spa Hotel Llandudno

The Empire Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 398 out of 607 reviews
Rating 8 - Good. 157 out of 607 reviews
Rating 6 - Okay. 47 out of 607 reviews
Rating 4 - Poor. 4 out of 607 reviews
Rating 2 - Terrible. 1 out of 607 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute gem of a hotel in an excellent location, close to the pier and main shopping streets of Llandudno. Food was fantastic and staff were very friendly and helpful to all our requirements.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing & pleasant surroundings. Everything in walking distance
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another fantastic weekend break in this lovely hotel
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful with any request. Had a very good breakfast to set me up for the day.. All in all, I enjoyed my stay very much at the Empire hotel.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel v good. parking tight. breakfast good buit dinner over-priced and not so good.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel good location breakfast was good the only thing i would say is that the room and bathroom could do with updating. Thoroughly enjoyed our stay would stay again.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing wrong with the hotel, would stay there again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent with lot's of choices Rooms were elegant but also comfortable
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Lovely, friendly staff particularly Mary on the front desk and our room cleaner whose name I forget. Good breakfasts although we missed staff coming to our table asking “if all was ok?” A very nice Victorian/Edwardian hotel with a car park (so important in a busy summertime Llandudno!). Handy location too.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff and spa sevices
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent and such a well loved hotel by staff and management. Great having the outdoor pool and sunbathing area during this heatwave. Room a bit small but well maintained and spotlessly clean. We will visit again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely step back in time vibe at this hotel. Staff are so helpful and friendly. Location is great. Breakfast is delicious.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, room and food very good indeed. Efficient friendly staff. Car Park facilities are extremely daunting and presentation is poor. It does let the Hotel down by quite a margin.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast. Lovely room with sea view.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.hotel near to all the amenities Easy parking Great staff Super foid
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean room good breakfast. Friendly staff
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Easy parking.Excellent bar.Comfortable sitting rooms.Good pool and gym.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel we've stayed a few times now it's always a pleasant stay.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Breakfast average. Staff good. Location excellent. Onsite parking available. Clean
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and excellent staff
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay, with easy access to Llandudno town and beach. The pool area was nice, but it was a pity that the jacuzzi area was connected to the swimming pool and consequently cooler than normal.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was excellent with good views, staff are a credit to the establishment
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff great rooms spotless facilities and food all good. Stop messing around with your phone and go!
Stayed 2 nights in Mar 2026