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Best Western Premier Suites Hotel & Spa Liverpool-Knowsley

4.0 star property

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Photo gallery for Best Western Premier Suites Hotel & Spa Liverpool-Knowsley

Indoor pool
Reception
Restaurant
Property amenity
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
$78
$65 nightly
$78 total
Total with taxes and fees
Dec 14 - Dec 15

Explore the area

View in a map
Ribblers Lane, Knowsley, Liverpool, England, L34 9HA
  • Place, Croxteth Hall & Country Park
    ‪13 min walk‬
  • Place, Knowsley Safari Park
    ‪7 min drive‬
  • Place, Anfield Stadium
    ‪13 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking (with Sofabed)

1 bedroom, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Shower Only)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking (Shower Only)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Superior Room, Family Room, Sofabed

  • Sleeps 2

2 Single Beds, Non-Smoking, Standard Room, Shower Only

  • Sleeps 2

Standard King Room-Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Executive Room, Sitting Area

  • Sleeps 2

2 Single Beds, Non-Smoking, Standard Room, Sitting Area

  • Sleeps 2

1 King Bed, Non-Smoking, Standard Room, Sitting Area

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Executive Room, Jacuzzi, Sitting Area

  • Sleeps 2

Double Suite

  • Sleeps 2

Similar properties

Front of property
Knowsley Inn & Lounge
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, 1,029 reviews
$58 nightly
The price is $70
Dec 23 - Dec 24
Total with taxes and fees
Knowsley Inn & Lounge

About the neighborhood

Liverpool

With a stay at Best Western Premier Suites Hotel & Spa Liverpool-Knowsley in Liverpool (Knowsley), you'll be within a 15-minute drive of Anfield Stadium and Knowsley Safari Park. .This hotel is 8 mi (12.8 km) from Royal Albert Dock and 7.6 mi (12.3 km) from Liverpool ONE.

What's nearby

  • Croxteth Hall & Country Park - 13 min walk - 0.7 miles
  • Knowsley Safari Park - 5 min drive - 4.9 miles
  • Anfield Stadium - 9 min drive - 5.1 miles
  • Liverpool ONE - 14 min drive - 7.5 miles
  • Royal Albert Dock - 15 min drive - 7.9 miles

Getting around

  • Kirkby Station - 5 min drive
  • John Lennon Airport (LPL) - 23 min drive

Restaurants

  • ‪Popeyes - ‬20 min walk
  • ‪Wendy’s - ‬4 min drive
  • ‪The Coffee House - ‬4 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪Subway - ‬4 min drive

About this property

Best Western Premier Suites Hotel & Spa Liverpool-Knowsley

Hotel in Liverpool with a sauna and spa services
Best Western Premier Suites Hotel & Spa Liverpool-Knowsley offers 101 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas and include desks. Televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a sauna.

Guests under 18 years old are not allowed in the hot tub.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 101 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Be sure to enjoy recreational amenities including an indoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Enjoy a meal at Hanleys Brasserie or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:30 AM.
Hanleys Brasserie - Onsite brasserie.
Bollinger Bar - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 12 for adults and GBP 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bollinger Bar
  • Hanleys Brasserie

Things to do

  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Wedding services

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 6 floors
  • Built in 2000
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 12.00 for adults and GBP 5.00 for children
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the hot tub

Property is also known as

Suites Hotel Liverpool
Suites Liverpool
Suites Hotel

Best Western Premier Suites Hotel & Spa Liverpool-Knowsley Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 176 out of 372 reviews
Rating 8 - Good. 80 out of 372 reviews
Rating 6 - Okay. 62 out of 372 reviews
Rating 4 - Poor. 30 out of 372 reviews
Rating 2 - Terrible. 24 out of 372 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Alistair, NOTTINGHAM

Business traveler
Liked: Staff & service, amenities
This is an older hotel on an industrial estate, ideal for business in the area. There is a spa and pool but I didn't use these. Check in was easy, quick, nice staff on front desk. Check out was the same. The location means the area is quiet at night. My room was huge, I have seen smaller apartments! The bed was massive and comfy. The bed linens, towels, etc. are all clean and felt new. The general decor and fittings were older and a bit dated. This didn't bother me, especially at the price. The bathroom didn't feel super clean but it was OK. My room smelled a bit of old tobacco smoke. There was an OK but limited selection of drinks at the bar, I ate dinner there and the main was nice, but wow the pudding was really amazing! Have the creme brulle! That was a real nice surprise. I slept well. Breakfast was nice, plenty of it, the usual cooked breakfast options and other bits. Book breakfast in advance and its much cheaper. I was generally very pleased with my stay, 100% would come again, especially for the size of room at this price. However my colleague had a less positive experience with his room.
Stayed 1 night in Sep 2025

10/10 Excellent

Edmund

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Caroline

Traveled with partner
Liked: Cleanliness
Could be more flexible with evening meals after travelling a distance
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

6/10 Okay

rebecca

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was lovely, beds comfy and room nice, all very clean, spa, pool , everywhere. Front desk welcoming, staff was nice. Dinner wasn't a great experience, wasn't allowed in the bistro/restaurant part only in the bar which feels like a bit of a waiting room. Food was average. No comments had to ask for salt and pepper brought over in little sachets. In the room, tiny amount of tea/coffee/milk and only 2 cups and glasses with 3 people sharing. Just little things missed. Not allowed to use pool after checkout, said for insurance, I have used the pool everywhere I have ever stayed after checkouts, usually get two hours. Breakfast felt chaotic people waiting around for refills like milk , cereal, bacon ...many items, didn't seem to be enough staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from the room starting to look a bit tatty in places everything was great. I'll definitely be back next time we visit family in Kirkby.
Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Stayed 2 nights in Aug 2025

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Hidden in a industrial estate but what a great place
Stayed 1 night in Aug 2025

8/10 Good

David

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff lovely, pool great, rooms definitely need updating, tiles missing in bathroom, our other room had smell coming from the old sink in the main room, wallpaper peeling from walls…. Just updates needed
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy. Love tge facilities will be staying again
Stayed 1 night in Aug 2025

8/10 Good

REZA

Business traveler
Liked: Cleanliness, staff & service, room comfort

Stay in liverpool

Adequate stay near Liverpool with comfy beds. A little isolated so need a car to stay. Staff were friendly and helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The staff were friendly, the room was spacious and comfortable, and the pool was excellent. I would be happy to stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa was closed for two days. Would have been nice to know this beforehand. Everything else was great. Family room good size. Comfy beds
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem hotel

Stayed 1 night in Aug 2025

2/10 Terrible

Shyam

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing.

Dirty, dated rooms with paint and wallpaper peeling, in much need of a deep clean and refurbishment. Asked for a room change but to no avail
Stayed 1 night in Aug 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good

The room was very spacious, the bed was really comfortable, the shower pressure was good. The SPA was a great bonus and the breakfast worth it.
Stayed 1 night in Aug 2025

6/10 Okay

Stephen

Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Oludayo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a family room with a king bed and a sofa bed for two nights but was checked in to a room with just the king bed. When I brought this up with the staff, there was no empathy from them whatsoever. They claimed Expedia sent the wrong booking and the attitude was, we dont have the room you booked available, if you dont want the room, check out and ask Expedia for the refund. I got in touch with Expedia, who called the hotel and got the same response. This was Friday evening and I had an event on Saturday morning, so thought to manage the room and then claim the difference in price beteeen the two rooms back. The room itself was not great. Apart from everything being dated, the room was also not cleaned properly, The lamps were dusty and there was hair strands of a previous guest in the shower. The bath tap was old, discoloured and squirted water when turned on. On a positive note, the air conditioning was effective and the bed was comfortable. As a result of all of these, l decided to shorten my stay, so checked out a day early. Even then, the attitude was, okay, bye. So I cut my two day holiday to Liverpool short and went back home afer one day. When I asked the hotel to refund me the difference in the price of the room I booked and the room I was given, the directed me back to Expedia, since I booked through them. Expedia contacted them and they declined to refund the difference, quoting some policies. Eventually, Expedia kindly refunded me.the whole stay.
Stayed 2 nights in Aug 2025

8/10 Good

Jing

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good value for money

We spent five nights at the hotel and enjoyed our stay overall. We particularly loved the pool and gym and there's a nice restaurant on the ground floor. The neighbourhood was quiet and there were plenty of parking spaces. The room was generally clean, but house keeping was not done every day, unless upon request at the reception. The hotel facilities seemed to be dated (lots of tear and worn) and would need a major renovation. The free Wi-Fi provided by the hotel was slow, but good enough for internet surfing. Good value for money overall.
Stayed 2 nights in Aug 2025

6/10 Okay

Darren

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel was nice, good amenities and very well present however there was no hot water all night and staff were unable to rectify this. Who main reason for our booking was a bath for my partners birthday and she couldn’t enjoy this.
Stayed 1 night in Aug 2025