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Mercure St Helens

Property class: 4

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Photo gallery for Mercure St Helens

Exterior
Reception hall
Classic Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi
Miscellaneous
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
$74
$62 nightly
$74 total
Total with taxes and fees
May 15 - May 16

Explore the area

View in a map
Linkway West, St Helens, England, WA10 1NG
  • Place, Citadel Arts Centre
    ‪7 min walk‬
  • Place, Theatre Royal
    ‪12 min walk‬
  • Place, Totally Wicked Stadium
    ‪15 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪29 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 King Bed

8.4 out of 10
Very good
(38 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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The price is $73
May 17 - May 18
Total with taxes and fees
Mercure Haydock Hotel

About the neighborhood

St Helens

Located in St Helens, Mercure St Helens is within a 5-minute drive of Theatre Royal and Totally Wicked Stadium. .This hotel is 11.5 mi (18.6 km) from Anfield Stadium and 14.6 mi (23.6 km) from Royal Albert Dock.

What's nearby

  • Citadel Arts Centre - 7 min walk - 0.4 miles
  • St. Helens' World of Glass - 8 min walk - 0.4 miles
  • Theatre Royal - 12 min walk - 0.7 miles
  • Totally Wicked Stadium - 15 min walk - 0.8 miles
  • Sherdley Park - 5 min drive - 1.5 miles

Getting around

  • St Helens Central Station - 14 min walk
  • John Lennon Airport (LPL) - 31 min drive

Restaurants

  • ‪Greggs - ‬8 min walk
  • ‪Tipsy Tap - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Love Balti - ‬12 min walk

About this property

Mercure St Helens

Mercure St Helens offers 84 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This St Helens hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Stay in one of 84 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, wedding services, and a banquet hall.
Enjoy a meal at 92 Restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
92 Restaurant - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 92 Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 14.95 per person
  • Early check-in fee: GBP 30 (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

St. Helens
Mercure St Helens Opening May 2019 Hotel
Mercure Opening May 2019 Hotel
Mercure St Helens Opening May 2019
Mercure Opening May 2019
Hotel Mercure St Helens (Opening May 2019) St Helens
St Helens Mercure St Helens (Opening May 2019) Hotel
Hotel Mercure St Helens (Opening May 2019)
Mercure St Helens (Opening May 2019) St Helens
St. Helens Hotel
Mercure St Helens Hotel
Mercure St Helens St Helens
Mercure St Helens Hotel St Helens

Mercure St Helens Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 260 out of 525 reviews
Rating 8 - Good. 141 out of 525 reviews
Rating 6 - Okay. 74 out of 525 reviews
Rating 4 - Poor. 24 out of 525 reviews
Rating 2 - Terrible. 26 out of 525 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very couteous staff. Helped us with our luggage and always friendly.
Stayed 2 nights in Jan 2026

10/10 Excellent

DIANA

Liked: Cleanliness, property conditions & facilities
Room was clean and quiet. The staff were friendly and allowed me to check in early.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking
Stayed 1 night in Jan 2026

10/10 Excellent

Luke

Stayed 4 nights in Jan 2026

10/10 Excellent

Sally

Stayed 1 night in Jan 2026

10/10 Excellent

Oliver

Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
The reception staff were friendly and welcoming. My room was spotless and the bed was very comfortable. I didn't use any of the amenities so can't comment on that. I was very pleased with the Mercure and would stay there again.
Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Stayed 1 night in Dec 2025

8/10 Good

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel was easy to find, staff were friendly and helpful and the room was clean.
Stayed 2 nights in Dec 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities
Friendly efficient staff , clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Sharon

Stayed 1 night in Dec 2025

10/10 Excellent

Robert Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Staff were polite, friendly and professional.
Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Peter

Liked: Amenities, property conditions & facilities
The room was spacious, clean and warm. The en-suite had a bath and a shower. On site free parts bonus. I have stayed here before and will use this hotel again.
Stayed 1 night in Dec 2025

10/10 Excellent

Adrian

Stayed 2 nights in Dec 2025

10/10 Excellent

Valentin

Stayed 2 nights in Nov 2025

10/10 Excellent

Max

Traveled with partner
Liked: Cleanliness, amenities
Good parking, lovely hotel and very nice staff. Lovely short stay but will return on our next visit to St Helens/Liverpool
Stayed 1 night in Dec 2025

6/10 Okay

Lisa

Traveled with partner
Liked: Amenities
Stayed recently for 5 nights. Hotel is attached to a leisure centre. The pool, spa and hotub are not owned by the hotel, so expect to mix with the public. Rooms are very dated but comfortable. Staff are extremely pleasant and helpful. The breakfast in the onsite restaurant is amazing. Some shopping and restaurants nearby. Parking is free with stay.
Stayed 5 nights in Nov 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel with friendly and efficient staff. In the middle St Helens so well placed with ample parking (lots of signs telling you to book your car in!). Used the leisure facilities and they were great again with friendly and efficient staff and very clean. Restaurant staff great and the food was excellent. Can’t praise the hotel highly enough so won’t deduct any stars for the only bugbear from the stay. We booked half board but no details on Hotels.com and no details on reception apart from it was dinner and breakfast. The cost was £80 so seemed reasonable but the additional cost for breakfast on the booking page was £11 ( full cost £25). So even at full cost the “Dinner allowance should have been £55 but we were told in the restaurant to order as normal they would deduct £40 from the bill. Clearly not an economic option so will not book this type of stay in the future. Hotel might say they are deducting vat from the fee but that does not make sense either as vat is included in the prices paid. Drinks were extra which we expected and the cost in comparison to other places was reasonable. Will use Mercure again but not on a half board basis.
Stayed 1 night in Nov 2025

6/10 Okay

Donna

Stayed 1 night in Nov 2025

10/10 Excellent

Eilish

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The reception area was beautifully decorated for Christmas. All of the staff were wonderful warm and welcoming. The room was fresh and modern and very clean. The hotel location is great for quick access to local shops.
Stayed 2 nights in Nov 2025

8/10 Good

Antoni

Stayed 1 night in Nov 2025

10/10 Excellent

Vineet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, having some Asian breakfast veg options would have been fantastic.
Stayed 1 night in Nov 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities
Staff and breakfast great, but in Room 215 no hot water from the shower, we mentioned it to staff on reception when leaving.
Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Stayed 1 night in Nov 2025