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Mercure St Helens

Property class: 4

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Photo gallery for Mercure St Helens

A Mercure Hotel with a modern glass facade, a visible entrance, and a sign indicating 84 bedrooms and conference facilities.
A hotel room with two beds, a nightstand, a lamp, a window with curtains, and a door.
A restaurant with multiple tables, chairs, and a bar area.
A spacious lobby with a high ceiling, modern furniture, and a large glass door leading outside.
An indoor swimming pool with clear glass walls, a tiled floor, and a geometric tile pattern on the wall.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
The current price is $73
$61 nightly
$73 total
Total with taxes and fees
Nov 1 - Nov 2

Explore the area

View in a map
Linkway West, St Helens, England, WA10 1NG
  • Place, Cineworld St Helens
    ‪4 min walk‬
  • Place, Citadel Arts Centre
    ‪7 min walk‬
  • Place, Theatre Royal
    ‪12 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪26 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

A hotel room with a bed, desk, TV, and a mirror.

Classic Room, 1 King Bed

8.4 out of 10
Very good
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

A hotel room with two beds, a nightstand, a lamp, a window with curtains, and a door.

Classic Room, 2 Twin Beds

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a window with curtains, and a door.

Privilege, Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

A hotel room with a large bed, two bedside lamps, a nightstand, and a window with curtains.

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, 1,002 reviews
$63 nightly
The price is $80
Oct 25 - Oct 26
Total with taxes and fees
Mercure Haydock Hotel

About the neighborhood

St Helens

Located in St Helens, Mercure St Helens is within a 5-minute drive of Theatre Royal and Totally Wicked Stadium. .This hotel is 11.5 mi (18.6 km) from Anfield Stadium and 14.6 mi (23.6 km) from Royal Albert Dock.

What's nearby

  • Cineworld St Helens - 4 min walk - 0.3 miles
  • Citadel Arts Centre - 7 min walk - 0.4 miles
  • St. Helens' World of Glass - 8 min walk - 0.4 miles
  • Theatre Royal - 12 min walk - 0.7 miles
  • Totally Wicked Stadium - 15 min walk - 0.8 miles

Getting around

  • St Helens Central Station - 14 min walk
  • John Lennon Airport (LPL) - 27 min drive

Restaurants

  • ‪The Sefton - ‬11 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Greggs - ‬8 min walk
  • ‪CafeZinho - ‬10 min walk

About this property

Mercure St Helens

Mercure St Helens offers 84 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This St Helens hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Stay in one of 84 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, wedding services, and a banquet hall.
Enjoy a meal at 92 Restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
92 Restaurant - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 92 Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 14.95 per person
  • Early check-in fee: GBP 30 (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

St. Helens
Mercure St Helens Opening May 2019 Hotel
Mercure Opening May 2019 Hotel
Mercure St Helens Opening May 2019
Mercure Opening May 2019
Hotel Mercure St Helens (Opening May 2019) St Helens
St Helens Mercure St Helens (Opening May 2019) Hotel
Hotel Mercure St Helens (Opening May 2019)
Mercure St Helens (Opening May 2019) St Helens
St. Helens Hotel
Mercure St Helens Hotel
Mercure St Helens St Helens
Mercure St Helens Hotel St Helens

Mercure St Helens Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 286 out of 575 reviews
Rating 8 - Good. 153 out of 575 reviews
Rating 6 - Okay. 79 out of 575 reviews
Rating 4 - Poor. 27 out of 575 reviews
Rating 2 - Terrible. 30 out of 575 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location for business meetings nearby. Staff were so helpful, food was very good and the pool is the added bonus.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful Breakfast was lovely Close by to shops etc
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful on check in and with directing you round the local area. Rooms were fantastic, very comfy beds. Ideal for town centre being so close.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfactory. My wife and I really enjoyed our stay.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel great location, stayed many times
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and was in a good location , free parking was a bonus! Great stay, thank you!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here and it was excellent for the price point, especially with free parking. Rooms plenty big enough, clean, if a little dated but that is minor point only, food in the evening was good and reasonably priced, breakfast was also good. Would give this another look and stay again if on business in that area.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized clean room and hotel in a convenient location for public transport and town
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Free easy parking, very clean hotel and an effort made with the gardens at reception. Very welcoming and great value
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff very helpfull, clean and tidy and well equipped
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception and bar staff. Gym good. Will stay again
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The hotel was easy to find, staff were friendly and helpful and the room was clean.
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service
Nothing great, rooms seem jaded though that may be due to the aweful lighting, bar is soon full with nowhere to sit
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful room, clean, spacious. Great staff and amazing food.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfy bed friendly staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room and quiet
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Hotel very tired. Very strong smell for chlorine room very basic. Awful lighting
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating when we need to leave the car prior to an event and before check in at 3pm. Breakfast was reasonable and part of a deal booked through Expedia. When asked for fresh items, provided these. Had gf options also for breakfast. Reception open 24 hours but no out of hours food options on our return on Sunday as advertised or informed. Bar available and reasonably priced. Have used the same hotel when visiting area before and would happily return.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Friendly efficient staff , clean room
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, quick check in. Friendly and informative staff, 24 hour manned front desk, parking inclusive. Food and beverages good. Close to transport links for Merseyside and Greater Manchester. Would happily stay here again,
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Good parking, lovely hotel and very nice staff. Lovely short stay but will return on our next visit to St Helens/Liverpool
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Friendly staff, breakfast wasn’t amazing
Stayed 1 night in Feb 2026