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Mercure St Helens

4.0 star property

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Photo gallery for Mercure St Helens

Exterior
Miscellaneous
Restaurant
Classic Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi
Reception hall

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
$78
$65 nightly
$78 total
Total with taxes and fees
Feb 6 - Feb 7

Explore the area

View in a map
Linkway West, St Helens, England, WA10 1NG
  • Place, St. Helens' World of Glass
    ‪3 min walk‬
  • Place, Citadel Arts Centre
    ‪6 min walk‬
  • Place, Theatre Royal
    ‪9 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪25 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 King Bed

8.4 out of 10
Very good
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Mercure Haydock Hotel
  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
3.9 out of 5, Good, 981 reviews
$51 nightly
The price is $66
Feb 20 - Feb 21
Total with taxes and fees
Mercure Haydock Hotel

About the neighborhood

St Helens

Located in St Helens, Mercure St Helens is within a 5-minute drive of Dream and Sherdley Park. .This hotel is 11.5 mi (18.6 km) from Anfield Stadium and 14.6 mi (23.6 km) from Royal Albert Dock.

What's nearby

  • St. Helens' World of Glass - 3 min walk - 0.2 miles
  • Citadel Arts Centre - 6 min walk - 0.4 miles
  • Theatre Royal - 9 min walk - 0.5 miles
  • North West Museum of Road Transport - 10 min walk - 0.6 miles
  • Dream - 5 min drive - 1.7 miles

Getting around

  • St Helens Central Station - 14 min walk
  • John Lennon Airport (LPL) - 31 min drive

Restaurants

  • ‪Greggs - ‬8 min walk
  • ‪Tipsy Tap - ‬10 min walk
  • ‪The Glass House (Wetherspoon) - ‬9 min walk
  • ‪Market Tavern, Bridge Street, St Helens - ‬8 min walk
  • ‪The Nelson - ‬7 min walk

About this property

Mercure St Helens

Hotel in St Helens with a health club and a sauna
Mercure St Helens offers 84 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This St Helens hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Stay in one of 84 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, wedding services, and a banquet hall.
Enjoy a meal at 92 Restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
92 Restaurant - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 12.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 92 Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 12.50 per person
  • Early check-in fee: GBP 30 (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

St. Helens
Mercure St Helens Opening May 2019 Hotel
Mercure Opening May 2019 Hotel
Mercure St Helens Opening May 2019
Mercure Opening May 2019
Hotel Mercure St Helens (Opening May 2019) St Helens
St Helens Mercure St Helens (Opening May 2019) Hotel
Hotel Mercure St Helens (Opening May 2019)
Mercure St Helens (Opening May 2019) St Helens
St. Helens Hotel
Mercure St Helens Hotel
Mercure St Helens St Helens
Mercure St Helens Hotel St Helens

Mercure St Helens Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 235 out of 492 reviews
Rating 8 - Good. 137 out of 492 reviews
Rating 6 - Okay. 72 out of 492 reviews
Rating 4 - Poor. 24 out of 492 reviews
Rating 2 - Terrible. 24 out of 492 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Laura

Stayed 1 night in Oct 2025

8/10 Good

Jill

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great thanks.
Stayed 1 night in Oct 2025

6/10 Okay

Julie

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Gym is a huge bonus
Stayed 5 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious, modern & clean. Parking was easy, safe & free. Breakfast was very good 👍
Stayed 1 night in Oct 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfy bed friendly staff.
Stayed 1 night in Oct 2025

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities, room comfort

Good value hotel for price

Nice reasonably priced hotel not too far from town... Probably best hotel in town to be fair and a lot cheaper than staying in Liverpool
Stayed 1 night in Sep 2025

10/10 Excellent

Loic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location an very clean
Stayed 2 nights in Aug 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, room comfort

A wet weekend in St. Helens

Arrived just as a coach full of Spanish travellers arrived so we headed to the bar to wait to check in. After checking in and reaching our room were dismayed to see bathroom had a leak and the floor was covered in water. We were told hotel was fully booked (a wedding party was taking place) but the lovely receptionist managed to swap rooms for us but unfortunately this was on a lower floor above the party. The new room was very clean and warm- too warm with the temperature measuring 26.7degrees so we needed the air conditioning on- very noisy and hot! A lot of noise from the wedding music too! Just unfortunate!
Stayed 1 night in Sep 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly. Nothing was too much trouble. Comfy bed.
Stayed 2 nights in Sep 2025

10/10 Excellent

Helen

Liked: Property conditions & facilities
Nice, clean, efficient staff.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Simon

Stayed 1 night in Sep 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

OLUWATOSIN VICTOR

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time and serene atmosphere. Lots of dining options nearby and cinemas too.
Stayed 2 nights in Jul 2025

8/10 Good

Colin

Traveled with partner
Liked: Staff & service, property conditions & facilities
Pleasant hotel with friendly and helpful staff, room was spacious and comfortable. The hotel is convenient for the Totally Wicked Stadium
Stayed 1 night in Aug 2025

10/10 Excellent

Glinys

Traveled with partner
Liked: Amenities
A quiet oasis in the middle of a traffic infested area. Amy on Reception went above normal help to make our stay a happy one.
Stayed 1 night in Aug 2025

4/10 Poor

Ayesha

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Terrible service at check in, we waited for around 25 mins for somebody to check us in.
Stayed 1 night in Jul 2025

8/10 Good

JAMES

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, plenty of food choices on menu. Rooms are clean and roomy.
Stayed 2 nights in Aug 2025

2/10 Terrible

Andrew

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

OLU

Traveled with group
Liked: Amenities, property conditions & facilities
N/A
Stayed 3 nights in Jul 2025

8/10 Good

Paul

Traveled with family
Liked: Staff & service
Disliked: Room comfort

In need of a refurb

Clearly had been a great hotel but somewhat needs a refurb. Room was well appointed, fridge was a nice surprise. However, one towel was full of holes, and the beds were VERY uncomfortable due to the mattresses being well past their best. We requested, and we're promised that the mattresses would be changed while we were out for the day, however on our late return if it had been changed then only worth another past-it mattress.
Stayed 1 night in Jul 2025