A stay at Heeton Concept Hotel City Centre Liverpool places you in the heart of Liverpool, within a 5-minute walk of Liverpool ONE and Chavasse Park. .This hotel is 0.3 mi (0.4 km) from Cavern Club and 0.4 mi (0.6 km) from Royal Albert Dock.
What's nearby
Liverpool ONE - 3 min walk - 0.2 miles
Cavern Club - 4 min walk - 0.3 miles
Liverpool Pier Head Ferry Terminal - 4 min walk - 0.3 miles
Royal Albert Dock - 6 min walk - 0.4 miles
ACC Liverpool - 12 min walk - 0.7 miles
Getting around
Liverpool James Street Station - 2 min walk
John Lennon Airport (LPL) - 32 min drive
Restaurants
the coffee. ザ・コーヒー - 3 min walk
Pret a Manger - 2 min walk
San Carlo - Liverpool - 3 min walk
The Captain Alexander (Wetherspoon) - 2 min walk
Meet Argentinian Restaurant - 1 min walk
About this property
Heeton Concept Hotel City Centre Liverpool
Heeton Concept Hotel City Centre Liverpool offers 154 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.
Make yourself at home in one of the 154 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Take advantage of the hotel's room service (during limited hours). To-go breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking within 1 mile (GBP 19.20 per day); discounts available
Food and drink
Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: GBP 12.50 for adults and GBP 12.50 for children
Conveniences
24-hour front desk
Luggage storage
Vending machine
Guest services
Housekeeping (once per stay)
Multilingual staff
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Bathroom emergency pull cord
Elevator (35 inch wide door)
Grab bar near toilet (26 inches high)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
5 floors
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
More
Air conditioning
Connecting rooms available
Desk
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Group Booking Policy: For bookings of 3 rooms or more, this property charges a deposit of GBP 100, collected at check-in.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: GBP 50 per accommodation, per stay
A tax is imposed by the city: GBP 2.40 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for to-go breakfast: approximately GBP 12.50 for adults and GBP 12.50 for children
Nearby parking fee: GBP 19.20 per day (5249 ft away)
Early check-in fee: GBP 20 (subject to availability)
Late check-out fee: GBP 20 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Days Inn Hotel Liverpool City Centre
Days Inn Liverpool City Centre
Days Inn City Centre Liverpool Hotel Liverpool
Days Inn Liverpool City Centre Hotel
Days Inn Liverpool City Hotel
Heeton Concept Hotel City Centre Liverpool Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 422 out of 1001 reviews
10 - Excellent
422
Rating 8 - Good. 364 out of 1001 reviews
8 - Good
364
Rating 6 - Okay. 131 out of 1001 reviews
6 - Okay
131
Rating 4 - Poor. 41 out of 1001 reviews
4 - Poor
41
Rating 2 - Terrible. 43 out of 1001 reviews
2 - Terrible
43
8.4/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
Reviews
10/10 Excellent
Abbie
Jan 22, 2026
Everything was perfect
Abbie
Stayed 2 nights in Jan 2026
10/10 Excellent
Stephen
Traveled with family
Jan 20, 2026
Liked: Cleanliness, staff & service, amenities
Comfiest of beds we have slept on .Very clean.will definitely book again
Stephen
Stayed 1 night in Jan 2026
8/10 Good
Luke
Jan 16, 2026
Luke
Stayed 1 night in Dec 2025
10/10 Excellent
Kevin
Jan 13, 2026
Liked: Cleanliness, staff & service
A warm clean room at a very reasonable price
Kevin
Stayed 1 night in Jan 2026
10/10 Excellent
scott
Traveled with group
Jan 11, 2026
Liked: Cleanliness, staff & service
great hotel in great location for city centre
scott
Stayed 5 nights in Jan 2026
8/10 Good
Seb
Jan 11, 2026
Seb
Stayed 1 night in Jan 2026
4/10 Poor
Leeanne
Traveled with partner
Jan 10, 2026
Liked: Staff & service
Heating was off during a snow storm! Had to call reception on multiple occasions to get it turned up. When we left to go and pick up food it was turned off again! So once again I had to call and ask them to leave it on as the weather was terrible and the hotel is located close to the docks where it’s colder due to the water and breeze.
Also the carpet had not been hoovered, bits of tissue and paper everywhere
Bed was comfy and bedding was decent so not all bad.
Leeanne
Stayed 1 night in Jan 2026
10/10 Excellent
MICHAEL
Jan 10, 2026
MICHAEL
Stayed 1 night in Jan 2026
8/10 Good
Gary
Jan 8, 2026
Liked: Cleanliness, staff & service
Disliked: Amenities
Room comfortable and spotlessly clean.
Staff helpful, great price.
Gary
Stayed 1 night in Jan 2026
8/10 Good
Lucy
Jan 6, 2026
Lucy
Stayed 2 nights in Dec 2025
10/10 Excellent
Stephen
Jan 5, 2026
Stephen
Stayed 1 night in Jan 2026
10/10 Excellent
MISS J
Traveled with family
Jan 3, 2026
Liked: Cleanliness, staff & service, amenities
Staff we're welcoming and lovely, rooms clean enough with prefilled body, shampoo, and conditioner were full and ready to use.
Beds were comfy enough and had everything we needed for a decent price.
MISS J
Stayed 1 night in Jan 2026
10/10 Excellent
zoey
Dec 31, 2025
zoey
Stayed 1 night in Dec 2025
4/10 Poor
John
Dec 30, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
AC was not working room cokd
John
Stayed 1 night in Dec 2025
2/10 Terrible
Levi
Dec 29, 2025
Liked: Staff & service
Disliked: Cleanliness, amenities
Pay for what you get basically , bathroom smells of damp and bed wasn’t very comfy
Levi
Stayed 1 night in Dec 2025
8/10 Good
Martin
Dec 28, 2025
Liked: Cleanliness, staff & service
Friendly staff
Clean room
Central location
Really good for price
Room was clean and in good condition.
Staff at reception lovely and helpful.
Wish I’d realised there is no breakfast available and we had to go to the weatherspoons across the road - usually this would be ok but it coincided with the Santa Dash so it was mobbed with weary runners. Also in a noisy area of the city with banging music till 1am and sirens. However, very handy for the station, shopping and entertainment.
Pauline
Stayed 1 night in Dec 2025
6/10 Okay
Andrew
Business traveler
Dec 5, 2025
Liked: Cleanliness
No VAT receipt provided for the new tourist tax when requested. Told to get it in the morning from reception but nobody there. FFS!!!
Andrew
Stayed 1 night in Dec 2025
4/10 Poor
Lesley
Traveled with partner
Dec 4, 2025
Liked: Staff & service
Disliked: Cleanliness, amenities
Good central area
Lesley
Stayed 2 nights in Nov 2025
6/10 Okay
Christopher
Dec 1, 2025
Liked: Cleanliness, staff & service
No handwash or shower gel in the bathroom both were empty didnt realise until the morning so didnt have time to ask for it to be replenished.
Christopher
Stayed 1 night in Nov 2025
10/10 Excellent
Alison
Traveled with partner
Nov 25, 2025
Disliked: Amenities
Check in was fine. The hotel had no water so we couldn’t shower / wash / brush teeth . I couldn’t remove my make up so had to go straight home next day instead of having a day in Liverpool