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Torel Palace Lisbon

5.0 star property

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Photo gallery for Torel Palace Lisbon

Bar (on property)
Suite Imperial, vista Cidade | Egyptian cotton sheets, premium bedding, memory foam beds, minibar
Sundeck
Outdoor pool, sun loungers
Building design

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Room service
$281
$256 nightly
$281 total
Total with taxes and fees
Jan 11 - Jan 12, 2026

Explore the area

View in a map
Rua Câmara Pestana, 45, Lisbon, 1150-082
  • Place, Avenida da Liberdade
    ‪3 min walk‬
  • Place, Restauradores Square
    ‪5 min walk‬
  • Place, Rossio Square
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Master)

Double Room (Master) | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Double Room (Master)

9.0 out of 10
Wonderful
(4 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Villa, 1 Bedroom, Jetted Tub

Villa, 1 Bedroom, Jetted Tub | Terrace/patio

Villa, 1 Bedroom, Jetted Tub

  • 516 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Standard Double Room, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Executive Double Room, City View

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Royal Double Room, City View

Royal Double Room, City View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Royal Double Room, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Double or Twin Room, City View

Premier Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Premier Double or Twin Room, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Apartment, 2 Bedrooms, City View

Deluxe Apartment, 2 Bedrooms, City View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Apartment, 2 Bedrooms, City View

10.0 out of 10
Exceptional
(1 review)
  • 1023 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Penthouse, 2 Bedrooms, Balcony, City View

Penthouse, 2 Bedrooms, Balcony, City View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Penthouse, 2 Bedrooms, Balcony, City View

10.0 out of 10
Exceptional
(1 review)
  • 1399 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Standard Apartment, 1 Bedroom

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Balcony, City View

Apartment, 1 Bedroom, Balcony, City View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Apartment, 1 Bedroom, Balcony, City View

  • 592 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Jetted Tub

Apartment, 2 Bedrooms, Jetted Tub | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Apartment, 2 Bedrooms, Jetted Tub

  • 1668 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Suite

  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Imperial, vista Cidade

Suite Imperial, vista Cidade | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Suite Imperial, vista Cidade

  • 861 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite, City View

Royal Suite, City View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Royal Suite, City View

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, City View

Deluxe Suite, City View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Suite, City View

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Royal Double Room, Jetted Tub, City View

Royal Double Room, Jetted Tub, City View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Royal Double Room, Jetted Tub, City View

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Master

  • Sleeps 3

View all photos for Master With View

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Master With View

  • Sleeps 2

View all photos for Royal With View

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Royal With View

  • Sleeps 3

View all photos for Classic Room

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Classic Room

  • Sleeps 2

View all photos for Suite Royal

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Suite Royal

  • Sleeps 2

Royal Double Room, Jetted Tub, City View

  • Sleeps 2

Two-Bedroom Deluxe Apartment

  • Sleeps 4

View all photos for Two-Bedroom Penthouse Apartment

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Two-Bedroom Penthouse Apartment

  • Sleeps 4

View all photos for One-Bedroom Apartment With Balcony

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

One-Bedroom Apartment With Balcony

  • Sleeps 2

View all photos for Two-Bedroom Apartment With Terrace & Jacuzzi

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Two-Bedroom Apartment With Terrace & Jacuzzi

  • Sleeps 4

View all photos for Villa With Jacuzzi

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Villa With Jacuzzi

  • Sleeps 3

View all photos for One-Bedroom Standard Apartment

Eco-friendly toiletries, hair dryer, bathrobes, slippers

One-Bedroom Standard Apartment

  • Sleeps 2

View all photos for Suite Royal With View

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Suite Royal With View

  • Sleeps 2

View all photos for Presidential Suite with City View

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Presidential Suite with City View

  • Sleeps 2

View all photos for Imperial Suite

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Imperial Suite

  • Sleeps 2

Executive Double Room With City View

  • Sleeps 2

Premier Double Or Twin Room With City View

  • Sleeps 2

View all photos for Master Royal With View

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Master Royal With View

  • Sleeps 2

Suite

  • Sleeps 2

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About the neighborhood

Lisbon

A stay at Torel Palace Lisbon places you in the heart of Lisbon, within a 10-minute walk of Rossio Square and Avenida da Liberdade. .This luxury hotel is 0.6 mi (1 km) from Santa Justa Elevator and 2.5 mi (4.1 km) from Campo Grande.

What's nearby

  • Avenida da Liberdade - 3 min walk - 0.2 miles
  • Restauradores Square - 5 min walk - 0.3 miles
  • Rossio Square - 5 min walk - 0.3 miles
  • Castle of São Jorge - 8 min walk - 0.5 miles
  • Santa Justa Elevator - 8 min walk - 0.5 miles

Getting around

  • Rua Câmara Pestana Stop - 1 min walk
  • Rossio Station - 9 min walk
  • Humberto Delgado Airport (LIS) - 28 min drive

Restaurants

  • ‪Hard Rock Cafe Lisboa - ‬6 min walk
  • ‪Bonjardim - ‬7 min walk
  • ‪Solar dos Presuntos - ‬4 min walk
  • ‪BananaCafe - Posto 5 - ‬6 min walk
  • ‪Casa do Alentejo - ‬6 min walk

About this property

Torel Palace Lisbon

Luxury hotel with 2 restaurants and a 24-hour front desk
Torel Palace Lisbon offers 39 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 24-inch LCD televisions come with cable channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 39 individually decorated guestrooms, featuring minibars and espresso makers. Your memory foam bed comes with Egyptian cotton sheets. 24-inch LCD televisions are provided, with cable programming available. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include concierge services, babysitting (surcharge), and bike parking.
Grab a bite at Black Pavilion, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8 AM to 11 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and 11 AM.
Black Pavilion - Onsite restaurant. Guests can enjoy drinks at the bar.
2Monkeys- 1 MICHELIN * - Onsite fine-dining restaurant. Reservations are required. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered valet parking on site (EUR 30 per night)
  • Limited onsite parking (max 10 spaces per unit)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2Monkeys- 1 MICHELIN *
  • Black Pavilion

Things to do

  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 2 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1902
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 65 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 75.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 2)
  • Covered valet parking fee: EUR 30.00 per night
  • Pet fee: EUR 65 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 12268

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Torel
Torel Palace
Torel Palace Hotel
Torel Palace Hotel Lisbon
Torel Palace Lisbon
Torel Palace Hotel
Torel Palace Lisbon
Torel Palace Hotel Lisbon
Torel Palace
Torel Palace Lisbon Hotel
Torel Palace Lisbon Lisbon
Torel Palace Lisbon Hotel Lisbon

Reviews

Torel Palace Lisbon Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 394 out of 491 reviews
Rating 8 - Good. 70 out of 491 reviews
Rating 6 - Okay. 16 out of 491 reviews
Rating 4 - Poor. 6 out of 491 reviews
Rating 2 - Terrible. 5 out of 491 reviews

Reviews

10/10 Excellent

Aziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 2 nights in May 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Made our Lisbon trip!

Our stay was excellent, the staff were very attentive and friendly. Great experience overall, highly recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Beverly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stunning boutique hotel has gorgeous, surprisingly spacious rooms, exceptional views and delicious food. There is easy access to a tram that takes you right to the city center. It was a hot day when we arrived, after a long day of travel, so lounging at the picturesque pool with a glass of sparkling wine was how we spent our time here.
Stayed 1 night in Aug 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Philippe-Alexandre

Stayed 3 nights in Aug 2025

10/10 Excellent

Katherine, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness
It was unique. Each room had character. It was spread out over three buildings and didn’t have a huge number of rooms. Service was impeccable - staff was truly helpful and a pleasure to deal with, but not in your face all the time. The breakfast buffet was lovely and well curated. The hill to get to the hotel was shockingly steep, but it afforded the property wonderful views.
Ceiling of one of the rooms
Stayed 6 nights in Jun 2025

10/10 Excellent

Keith

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a gorgeous property. Excellent food. Excellent service. One of the best beds I've slept in while on vacation. Top notch all the way.
Stayed 6 nights in Jun 2025

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully designed hotel with nice bar overlooking lisbon from a hill
Stayed 2 nights in Jun 2025

10/10 Excellent

Eric

Stayed 2 nights in Jun 2025

10/10 Excellent

Arnauld

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel in the heart of Lisbon with a great view and historic building
Stayed 4 nights in Jun 2025

10/10 Excellent

Morgan

Stayed 3 nights in Jun 2025

10/10 Excellent

Roxane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal hotel. Incredible staff. Stunning property with a cool view.
Stayed 1 night in Jun 2025

10/10 Excellent

Renee

Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a spectacular hotel! Staff are amazing, rooms beutiful, food top notch and views you wont get anywhere else.
Stayed 5 nights in Jun 2025

10/10 Excellent

Sara

Stayed 3 nights in May 2025

10/10 Excellent

Rishi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Torel Palace is an excellent elegant hotel. Remarkable staff and amenities. Perfect location close to everything nice view overlooking the city of Lisboa. Highly recommended. Will definitely stay again here on our next visit to Lisbon.
Stayed 2 nights in Apr 2025

10/10 Excellent

Greyson

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, staff & service
I hate writing negative reviews, but in this case, I feel compelled to do so after numerous unsuccessful attempts to resolve this directly with the hotel. I originally booked my stay at Torel Palace Lisbon through Expedia, but when I arrived, the hotel claimed they had no record of my reservation. With no support from the staff, I was forced to book again—this time directly with the hotel had a much higher rate than Expedia—and chose a refundable rate. Unfortunately, the experience only got worse. When I checked in, the elevator was broken, which was never mentioned in advance. My wife just had surgery on her back so walk in the stairs is difficult My room was noticeably smaller than described, and certainly did not reflect the photos on the website. The staff showed little concern for the issues I raised. I chose to check out a day early due to the poor conditions, but despite booking a refundable rate directly through the hotel, Torel Palace refused to refund the second night. I followed up multiple times, but they offered no flexibility or resolution. I travel monthly to Europe and have stayed at many hotels—this was by far the worst experience out of my 12 trips this past year. Between the lack of accountability, misleading room descriptions, and unresponsive service, I cannot recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to spend my partners 40th birthday. The staff weee exceptional making sure we had everything we needed and more to enjoy our stay. Definitely a 5 star luxury experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Zach

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and accessible service, spacious room with a great view.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Love Torel Palace!!
Stayed 4 nights in May 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly.
Stayed 2 nights in Apr 2025