A stay at HF Fénix Urban places you in the heart of Lisbon, within a 10-minute walk of Avenida da Liberdade and Marquis of Pombal Square. .This hotel is 1.8 mi (2.9 km) from Rossio Square and 1.9 mi (3 km) from Campo Grande.
What's nearby
Eduardo VII Park - 2 min walk - 0.1 miles
Marquis of Pombal Square - 5 min walk - 0.3 miles
Avenida da Liberdade - 5 min walk - 0.3 miles
El Corte Ingles Mall - 7 min walk - 0.4 miles
Saldanha Square - 8 min walk - 0.5 miles
Getting around
Sete Rios Station - 2 min drive
Parque Station - 3 min walk
Humberto Delgado Airport (LIS) - 23 min drive
Restaurants
Gulden Draak Lisboa - Casa Da Cerveja - 4 min walk
Casa Mourisca - 3 min walk
Burger King - 3 min walk
Allora - 2 min walk
Alto Minho - 6 min walk
About this property
HF Fénix Urban
HF Fénix Urban offers 148 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.
Make yourself at home in one of the 148 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
HF Fénix Urban has a restaurant on site.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (EUR 19 per day)
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 11 for children
A bar/lounge
A restaurant
Things to do
TV in common areas
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Multilingual staff
Business services
24-hour business center
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
More
1 building
10 floors
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Limited room service
Minibar
More
Air conditioning
Desk
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 17 for adults and EUR 11 for children
Self parking fee: EUR 19 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Property Registration Number 5431
Property is also known as
HF Fénix Urban
HF Fénix Urban Hotel
Hf Fenix Urban Hotel Lisbon
HF Fénix Urban Hotel Lisbon
HF Fénix Urban Lisbon
HF Urban
HF Fénix Urban Hotel
HF Fénix Urban Lisbon
HF Fénix Urban Hotel Lisbon
HF Fénix Urban Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 563 out of 1000 reviews
10 - Excellent
563
Rating 8 - Good. 340 out of 1000 reviews
8 - Good
340
Rating 6 - Okay. 54 out of 1000 reviews
6 - Okay
54
Rating 4 - Poor. 26 out of 1000 reviews
4 - Poor
26
Rating 2 - Terrible. 17 out of 1000 reviews
2 - Terrible
17
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
Reviews
10/10 Excellent
stephen
Business traveler, Traveled with partner, Traveled with family
The room was great, clean, we were upgraded. The front desk staff were beyond helpful in arranging Bolt addresses, tips and generally so cheerful!
stephen
Stayed 1 night in Nov 2025
10/10 Excellent
Usha, Stockton
Nov 19, 2025
Liked: Cleanliness, amenities
Maybe to add more variety of fruits and cooked or steamed vegetables
Usha
Stayed 3 nights in Nov 2025
8/10 Good
Jasmine
Traveled with group
Nov 18, 2025
Liked: Cleanliness, staff & service, amenities
Room was clean but a little too warm. The bedding and pillows were fine, but could have been more comfortable. Location was great and staff were friendly.
the slowest elevator EVER. Staff (maids) not speaking English. No plug in the bathtub, so i couldnt take a bath. Really rough linens and bathrobe. No tissue boxes anywhere other than in the bathroom. Or bar of soap.
I appreciated the hotel slippers provided with a robe. Chocolates on pillow was a really nice touch. Clean enough room, good selections of tea and coffee. Quiet enough--it's a hotel in a centre of Lisbon, you cant expect too much. Decent breakfast, though scrambled eggs were simply horrific.
Clean room, pretty good location, friendly staff, good value
Scott
Stayed 2 nights in Oct 2025
6/10 Okay
Andrew
Oct 13, 2025
Be very careful if booking through hotels.com if you need a twin room. The accommodation was very satisfactory in terms of a central, business standard of accommodation, but if you need a room with two single beds please be advised that the booking is made on a ‘availability’ basis and therefore the hotel is not obliged to honor the request. Generally disappointed with the hotels.com experience.
A clean and beautiful hotel. Our room was so spacious. I liked that El Corte Ingles was close by. We were also able to check in slightly early, which was much appreciated.