HF Fénix Urban

4.0 star property

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Photo gallery for HF Fénix Urban

Lobby
Minibar, in-room safe, desk, soundproofing
Bar (on property)
Exterior detail
Business center

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services
$95
$80 nightly
$95 total
Total with taxes and fees
Feb 23 - Feb 24

Explore the area

View in a map
Av. António Augusto de Aguiar, 14, Lisbon, 1050-016
  • Place, Eduardo VII Park
    ‪2 min walk‬
  • Place, Marquis of Pombal Square
    ‪5 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪7 min drive‬

Room options

Comfort Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

Comfort Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Comfort Twin Plus (Triple Use)

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 3
  • 2 Double Beds

Comfort Twin Plus (Quadruple Use)

10.0 out of 10
Exceptional
(4 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

Economy Double or Twin Room

8.8 out of 10
Excellent
(53 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Comfort Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Lisbon

A stay at HF Fénix Urban places you in the heart of Lisbon, within a 10-minute walk of Avenida da Liberdade and Marquis of Pombal Square. .This hotel is 1.8 mi (2.9 km) from Rossio Square and 1.9 mi (3 km) from Campo Grande.

What's nearby

  • Eduardo VII Park - 2 min walk - 0.1 miles
  • Marquis of Pombal Square - 5 min walk - 0.3 miles
  • Avenida da Liberdade - 5 min walk - 0.3 miles
  • El Corte Ingles Mall - 7 min walk - 0.4 miles
  • Saldanha Square - 8 min walk - 0.5 miles

Getting around

  • Sete Rios Station - 2 min drive
  • Parque Station - 3 min walk
  • Humberto Delgado Airport (LIS) - 23 min drive

Restaurants

  • ‪Gulden Draak Lisboa - Casa Da Cerveja - ‬4 min walk
  • ‪Casa Mourisca - ‬3 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Allora - ‬2 min walk
  • ‪Alto Minho - ‬6 min walk

About this property

HF Fénix Urban

HF Fénix Urban offers 148 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

Make yourself at home in one of the 148 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
HF Fénix Urban has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 11 for children
  • Self parking fee: EUR 19 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Property Registration Number 5431

Property is also known as

HF Fénix Urban
HF Fénix Urban Hotel
Hf Fenix Urban Hotel Lisbon
HF Fénix Urban Hotel Lisbon
HF Fénix Urban Lisbon
HF Urban
HF Fénix Urban Hotel
HF Fénix Urban Lisbon
HF Fénix Urban Hotel Lisbon

HF Fénix Urban Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 563 out of 1000 reviews
Rating 8 - Good. 340 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

stephen

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, clean, we were upgraded. The front desk staff were beyond helpful in arranging Bolt addresses, tips and generally so cheerful!
Stayed 1 night in Nov 2025

10/10 Excellent

Usha, Stockton

Liked: Cleanliness, amenities
Maybe to add more variety of fruits and cooked or steamed vegetables
Stayed 3 nights in Nov 2025

8/10 Good

Jasmine

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room was clean but a little too warm. The bedding and pillows were fine, but could have been more comfortable. Location was great and staff were friendly.
Stayed 4 nights in Nov 2025

10/10 Excellent

hilda

Stayed 1 night in Nov 2025

10/10 Excellent

Gilbert

Stayed 7 nights in Oct 2025

10/10 Excellent

Ali, Marysville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, good choices for complimentary breakfast, and great location for nearby places to visit.
Stayed 5 nights in Oct 2025

8/10 Good

Ravi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room could be cleaner - dust in corners and marks on switches / walls. Staff very friendly and helpful.
Stayed 3 nights in Oct 2025

8/10 Good

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Julia

Disliked: Property conditions & facilities
the slowest elevator EVER. Staff (maids) not speaking English. No plug in the bathtub, so i couldnt take a bath. Really rough linens and bathrobe. No tissue boxes anywhere other than in the bathroom. Or bar of soap. I appreciated the hotel slippers provided with a robe. Chocolates on pillow was a really nice touch. Clean enough room, good selections of tea and coffee. Quiet enough--it's a hotel in a centre of Lisbon, you cant expect too much. Decent breakfast, though scrambled eggs were simply horrific.
Stayed 1 night in Oct 2025

10/10 Excellent

LAURA

Stayed 3 nights in Oct 2025

6/10 Okay

GEORGE

Liked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Scott

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, pretty good location, friendly staff, good value
Stayed 2 nights in Oct 2025

6/10 Okay

Andrew

Be very careful if booking through hotels.com if you need a twin room. The accommodation was very satisfactory in terms of a central, business standard of accommodation, but if you need a room with two single beds please be advised that the booking is made on a ‘availability’ basis and therefore the hotel is not obliged to honor the request. Generally disappointed with the hotels.com experience.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lazaro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Ian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Soumia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and beautiful hotel. Our room was so spacious. I liked that El Corte Ingles was close by. We were also able to check in slightly early, which was much appreciated.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ashvina

Stayed 4 nights in Sep 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Sep 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and room were both exceptional. Definitely a four star hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Highly recommended.
Stayed 2 nights in Sep 2025

6/10 Okay

Alim

Stayed 3 nights in Sep 2025

10/10 Excellent

Zabih

Stayed 3 nights in Sep 2025

8/10 Good

Breanne

Stayed 4 nights in Sep 2025

10/10 Excellent

Martine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay, both the room and breakfast.
Stayed 2 nights in Jul 2025