Eurostars Universal Lisboa

Property class: 5 and above

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Photo gallery for Eurostars Universal Lisboa

A rooftop infinity pool with a city view, outdoor seating, and a covered area with string lights.
A spacious lobby with a curved staircase, a reception desk, and a large potted plant.
A modern hotel with a curved facade, multiple floors, and a prominent Eurostars logo.
A terrace with outdoor seating, a railing, and a view of the cityscape and water.
A modern hotel lobby with a curved staircase, a bar area with stools, and a large potted plant.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • Parking available
$115 nightly
The current price is $131 total
Total with taxes and fees
Nov 1 - Nov 2

Explore the area

View in a map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221
  • Place, Lisbon Casino
    ‪5 min walk‬
  • Place, Vasco da Gama Shopping Centre
    ‪5 min walk‬
  • Place, Lisbon Oceanarium
    ‪12 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪6 min drive‬

Room options

Deluxe Double Room

9.0 out of 10
Wonderful
(147 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Double Room Single Use

8.6 out of 10
Excellent
(31 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

Deluxe Double Room, River View

7.6 out of 10
Good
(9 reviews)
  • River view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Double Room, City View

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite

  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room Single Use, River View

  • River view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Deluxe Double Room Single Use, City View

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Junior Studio Suite (Single Use)

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

Similar properties

About the neighborhood

Lisbon

Located in Lisbon, Eurostars Universal Lisboa is connected to a rail/subway station, a 5-minute walk from Lisbon Casino and 6 minutes by foot from Vasco da Gama Shopping Centre. .This luxury hotel is 0.4 mi (0.7 km) from Lisbon Oceanarium and 0.6 mi (1 km) from Parque das Nacoes Marina.

What's nearby

  • Lisbon Casino - 5 min walk - 0.3 miles
  • Vasco da Gama Shopping Centre - 5 min walk - 0.3 miles
  • MEO Arena - 8 min walk - 0.5 miles
  • Parque das Nacoes Marina - 10 min walk - 0.6 miles
  • Lisbon Oceanarium - 12 min walk - 0.6 miles

Getting around

  • Oriente Station - 6 min walk
  • Cabo Ruivo Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 13 min drive

Restaurants

  • ‪#SeaTheFuture - ‬6 min walk
  • ‪Honest Greens - ‬5 min walk
  • ‪Tivoli Caffè Oriente - ‬5 min walk
  • ‪Sky Bar Tivoli - ‬5 min walk
  • ‪Arena Lounge - ‬4 min walk

About this property

Eurostars Universal Lisboa

Eurostars Universal Lisboa offers 189 air-conditioned accommodations with minibars and bathrobes. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include showers, slippers, and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 189 air-conditioned rooms featuring minibars. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as desks and blackout drapes/curtains.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a living plant wall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Eurostars Universal Lisboa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered self parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Property Registration Number 9908

We should mention

The seasonal pool will be open from May 01 to October 31

Property is also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Eurostars Universal Lisboa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1070 out of 1412 reviews
Rating 8 - Good. 201 out of 1412 reviews
Rating 6 - Okay. 82 out of 1412 reviews
Rating 4 - Poor. 31 out of 1412 reviews
Rating 2 - Terrible. 28 out of 1412 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great, and is in a good location Highly recommend
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect, great place
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved how quiet the location is but still had lively places to dine and drink. The staff was super friendly and even gave us a complimentary bottle of sparkling wine when we arrived.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and good location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very clean Hotel the personnel is accommodating and friendly I would definitely stay here again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop pool is great as well as the staff, location, and room.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I really enjoyed our stay here. They have very clean and comfortable rooms. The buffet breakfast was amazing along with an added bonus of the 24 hr roof top pool. We would highly recommend this hotel to other travellers.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, rooftop pool/bar, location near the aquarium.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 24 hour pool area was an amazing experience. The hotel is beautiful. The staff is friendly and helpful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, very clean
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels! Service is perfect. The hotel is perfect.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a luxurious, clean, comfortable hotel. The staff were efficient, friendly and helpful. Close to Oriente railway station, shops and attractions at the waterfront. We would definitely stay there again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast buffet and great staff!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop pool was a highlight of this property. The staff are a delight and helped with every question or concern brought up.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beutifull area
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The hotel is located near the aquarium and there were lots of nice restaurants nearby. 10 euros in a taxi to the centre. Rooftop pool was great in the heatwave and all the staff were really friendly.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location Perfect service
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fabulous stay ! Great service , great food , great sleep ❤️
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Eurostars Universal Hotel has a 5 star rating and in my opinion, quite rightly so. The hotel is situated about 10 minutes walk from Lisbon Oriente Station and Vaso Da Gama Shopping Centre - one of Lisbon's major centres. The hotel staff were excellent from arrival through to departure - always courteous, polite and efficient.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean,staff very helpful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Especially the gentleman working on the rooftop bar.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible, rooms were nice and clean
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Beautiful view.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, terrific breakfast, friendly helpful staff and spacious, well appointed room! Everything we wanted and more!!!
Stayed 1 night in May 2026