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Chiado Mercy - Lisbon Best Apartments

4.0 star property

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Standard Apartment, 2 Bedrooms | Bathroom | Shower, free toiletries, hair dryer, slippers
View from property
Superior Apartment, 1 Bedroom | Living area | Flat-screen TV
Superior Apartment, 2 Bedrooms | Living area | Flat-screen TV
Hallway

Reviews

10 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Rua da Misericórdia, 116, Lisbon, 1200-273
  • Place, Rossio Square
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪5 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Premium bedding, in-room safe, individually furnished

Standard Apartment, 1 Bedroom

  • 605 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Premium bedding, in-room safe, individually furnished

Superior Apartment, 1 Bedroom

  • 1023 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Premium bedding, in-room safe, individually furnished

Standard Apartment, 2 Bedrooms

  • 818 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Premium bedding, in-room safe, individually furnished

Superior Apartment, 2 Bedrooms

  • 1119 sq ft
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Apartment, 3 Bedrooms

Superior Apartment, 3 Bedrooms | Premium bedding, in-room safe, individually furnished

Superior Apartment, 3 Bedrooms

  • 1423 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

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  • Kitchen
  • Free WiFi
  • Air conditioning
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4.8 out of 5, Exceptional, 462 reviews
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About the neighborhood

Lisbon

Located in Lisbon (Lisbon City Center), Chiado Mercy - Lisbon Best Apartments is within a 10-minute walk of Rossio Square and Avenida da Liberdade. .This apartment is 0.4 mi (0.6 km) from Santa Justa Elevator and 0.6 mi (1 km) from Commerce Square.
View more Apartments in Lisbon DistrictOpens in a new window

What's nearby

  • Rossio Square - 3 min walk - 0.2 miles
  • Santa Justa Elevator - 5 min walk - 0.3 miles
  • Avenida da Liberdade - 5 min walk - 0.3 miles
  • Restauradores Square - 7 min walk - 0.4 miles
  • Commerce Square - 8 min walk - 0.5 miles

Getting around

  • Largo Trindade Coelho Stop - 1 min walk
  • Rossio Station - 5 min walk
  • Humberto Delgado Airport (LIS) - 28 min drive

Restaurants

  • ‪Cervejaria Trindade - ‬1 min walk
  • ‪Bairro do Avillez - ‬2 min walk
  • ‪Valdo Gatti - ‬2 min walk
  • ‪Toca da Raposa - ‬2 min walk
  • ‪Casa Dos Pescados - ‬1 min walk

About this property

Chiado Mercy - Lisbon Best Apartments

Chiado Mercy - Lisbon Best Apartments offers 17 air-conditioned accommodations with espresso makers and safes. Each accommodation is individually furnished. Beds feature premium bedding. Accommodations at this 4-star apartment have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a limited basis.

Make yourself at home in one of the 17 individually furnished guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and ovens. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided on a limited basis.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Featured amenities include luggage storage and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Baby bath
  • Free crib
  • High chair
  • Travel crib

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with satellite channels

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • One pet total (up to 29 lbs per pet)
  • Fee: EUR 20 per accommodation per night
  • Service animals exempt from fees
  • Deposit: EUR 200 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Limited housekeeping
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In a shopping district
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 17 units
  • Individual furnishings
  • Traditional architecture

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

Pets allowed for an extra charge of EUR 20 per accommodation, per night, plus a deposit of EUR 200 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 29 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 3)
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Property Registration Number No Registration ID

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

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Chiado Mercy Lisbon Best Apartments Lisbon
Chiado Mercy Lisbon Best Apartments
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Chiado Mercy Lisbon Apartments
Chiado Mercy - Lisbon Best Apartments Lisbon
Chiado Mercy - Lisbon Best Apartments Apartment
Chiado Mercy - Lisbon Best Apartments Apartment Lisbon

Chiado Mercy - Lisbon Best Apartments Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 324 out of 352 reviews
Rating 8 - Good. 24 out of 352 reviews
Rating 6 - Okay. 2 out of 352 reviews
Rating 4 - Poor. 1 out of 352 reviews
Rating 2 - Terrible. 1 out of 352 reviews

10/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Thuy

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place and the rooms are cleaned. The staff was nice and responsive. We got upgraded too; it was very lovely. The location is great!
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Alastair

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment with great communication and help throughout. Thoroughly recommend.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Saul

Liked: Cleanliness, check-in, communication, listing accuracy
The apartment which we rented in Chiado Mercy was perfect for our family of 4. It was very clean and had all the amenities of a vacation apartment. The location was perfect for walking to Barrio Alto and local restaurants. We felt secure walking to some of the monuments, churches and the Time Out Market which are mostly within 3-10 mins of the Chiado Mercy Apartment in Lisbon. Bring your walking shoes and enjoy the culture.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

JENNIFER

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, comfortable place for our family.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Prabhdeep Singh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and spacious apartment. Would definitely stay again.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Samantha LeComte

Liked: Cleanliness, check-in, communication, listing accuracy
Great location and very clean and spacious apartment. Would definitely consider staying again when back in Lisbon. Only slightly negative would be that garage has very tight parking and locks and keypads on front door and garage did not work all of the time. Also there is laundry but very very small washer dryer combo and dryer did not dry the clothes. Beautiful place and very responsive staff.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful, clean hotel with excellent location.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Adam M.

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great host. Great location. Great accommodations. Highly recommend.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Alyssa Marie Olalia

Liked: Cleanliness, property conditions & facilities, communication
Excellent place to stay. Will definitely recommend and stay here again. Pictures didn’t give justice to the place, it was very clean, smelled so clean and well maintained. Got a surprise birthday cake too from the property.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Lina

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment has the most beautiful view on the patio and we really enjoyed our rooms and comfortable beds. It was nicely decorated, and the host were very responsive helpful and I am highly recommending this apartment.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, room comfort, communication
Apartment was very central. Ben the host was fantastic, very contactable and knowledgeable.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great space! Very comfortable and well kept. Fernando was super helpful and friendly! He’s the best.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property is at a perfect location with everything nearby, including the Metro! It’s clean and we thoroughly enjoyed staying here. Communication was very smooth with the team. Would highly recommend and would stay here again on our next visit!
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Ariel

Liked: Cleanliness, room comfort, communication
Excelent stay !!
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
An amazing, clean, comfortable, convenient, nice place to stay in a wonderful part of Lisbon. The apartment was perfect, in a great location, and the communication was amazing. Would definitely stay here again!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Salim A

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property . Great location. Very professional team/staff .
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms were beautiful and the locations were fabulous! We had to switch rooms during our stay as Expedia had an error on the listing and Lisbons Best was amazing and super easy to deal with and went above and beyond what was expected. We will 100% use their property again
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Frederique

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location but a little loud at night. Perfect accommodations.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfectly equipped, very clean, nice decoration, very comfortable. Everything was very neat. I would definitely stay there again in the future. 👌
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Joie

Liked: Cleanliness, property conditions & facilities, communication
Great location!
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

mario

Liked: Cleanliness, amenities, property conditions & facilities, communication
beautiful apartment, very comfortable amenities in a great location to explore lisbon
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Kyung Min

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartment was clean, modern and well equipped. The staff dropped off a surprise cake to celebrate a birthday. It was a nice touch for a lovely stay. We will definitely stay again in the future.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, communication
Property was clean,well appointed and in a great location for restaurants.
Stayed 3 nights in Oct 2022