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9Hotel Mercy

Property class: 4

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Photo gallery for 9Hotel Mercy

A modern interior with leather sofas, a bar area, and a large window overlooking a street.
A modern hotel room with a large bed, a sitting area, a bathtub, and a flat-screen TV.
A multi-story hotel with a tiled facade, balconies, and a ground-level restaurant.
A balcony with wicker chairs, a table with breakfast, and a city view.
A modern living room with a sofa, a coffee table with breakfast items, and a decorative vase.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
The current price is $150
$133 nightly
$150 total
Total with taxes and fees
Nov 1 - Nov 2

Explore the area

View in a map
Rua da Misericordia, 76, Lisbon, 1200-273
  • Place, Rossio Square
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪5 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬

Room options

View all photos for Classic Double Room

A modern hotel room with a large bed, a TV, and a desk with a lamp.

Classic Double Room

8.6 out of 10
Excellent
(77 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

A hotel room with a large bed, two bedside lamps, and a nightstand with a telephone and books.

Superior Double Room

8.6 out of 10
Excellent
(45 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

A modern hotel room with a large bed, bedside tables, a floor lamp, and a suitcase on the floor.

Executive Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Double Room

A modern hotel room with a large bed, a flat-screen TV, a desk, and a window with sheer curtains.

Club Double Room

8.2 out of 10
Very good
(11 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Mercy)

A modern bedroom with a large bed, a bedside table with a lamp, and a view of the outdoors.

Suite (Mercy)

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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  • Air conditioning
  • Housekeeping
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The price is $146
Nov 15 - Nov 16
Total with taxes and fees
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About the neighborhood

Lisbon

A stay at 9Hotel Mercy places you in the heart of Lisbon, within a 10-minute walk of Rossio Square and Avenida da Liberdade. .This boutique hotel is 0.4 mi (0.6 km) from Santa Justa Elevator and 0.6 mi (0.9 km) from Commerce Square.

What's nearby

  • Rossio Square - 3 min walk - 0.2 miles
  • Santa Justa Elevator - 5 min walk - 0.3 miles
  • Avenida da Liberdade - 5 min walk - 0.3 miles
  • Restauradores Square - 7 min walk - 0.4 miles
  • Commerce Square - 8 min walk - 0.5 miles

Getting around

  • Largo Trindade Coelho Stop - 1 min walk
  • Rossio Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 32 min drive

Restaurants

  • ‪A Gruta de Camões - ‬1 min walk
  • ‪Sinal Vermelho - ‬1 min walk
  • ‪Bistro 100 Maneiras - ‬1 min walk
  • ‪Taberna Do Avillez - ‬1 min walk
  • ‪O Purista - Barbière - ‬1 min walk

About this property

9Hotel Mercy

9Hotel Mercy offers 47 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 47 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary newspapers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 30 per day); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • iPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 40 (one-way), (up to 17 years old)
  • Nearby parking fee: EUR 30 per day (164 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 4242

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercy
Mercy Hotel
Mercy Hotel Lisbon
Mercy Lisbon
9HOTEL MERCY Hotel Lisbon
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY Hotel Lisbon

9Hotel Mercy Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 597 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 88 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and welcoming. Such a great location too!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and the rooms are nice!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location … great service … walkable to everything :)
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very nice.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is amazing! It’s clean and not too expensive!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with plenty of shops, bars and restaurants nearby.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, Good property
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From desk people where very nice and helpful
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great coffee
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, clean, comfortable bed and walking distance to lots of great places. Great location. My only dislike was that the bathroom lighting was just so dark, and it’s all very open concept with no door to the shower.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, near lots of nightlife!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, nice location and friendly staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel very last minute and it was really good! Located in a pretty central part of Lisbon, it was easy getting around by walking or taking the bus/train. Would stay here again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , great location
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great as it was near Blue and Pink Streets. Staff was great and the rooms served their purpose.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and happily air conditioned. I had a great view and sweet little balcony. The reception staff were friendly and helpful and breakfast was a nice little buffet.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful, a couple times I slept in and then requested housekeeping in the afternoon whito no problem. Also the locations is superb, not only for restaurants and souvenir stores but also for shops and bars. 100% would go back next time
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location! Staff very friendly and helpful. Thank you!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Great location if you want to join in on festivals in Bairo Alto. Stay was amazing. Very clean.No complaints. Quiet at night. Will stay again! Walking distance to great restaurants and shopping!
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to walk everywhere
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfy rooms
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing. Perfect location easy to get around everywhere. The staff was very kind and helpful! Room is a bit small but nothing crazy. My only complaint would be if there could be more light in the rooms it’s a bit dark. Other than that, everything was excellent. Will be back for sure.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most excellent stay! The lobby, rooms and amenities were all above pair! The staff was helpful, friendly and extremely v professional. The location was right in the middle and was walking distance from ALL the places we wanted to visit, yet was away from the noisy nightlife. I will definitely stay here again on my next visit!!!!
Stayed 3 nights in May 2026