We had a great stay. However, when we arrived we found out that they charge an extra $20-30 a night for parking which I hadn’t seen until we arrived, and also hinged on events happening in the area. Mind you, that’s why we were there—for a concert. I booked the hotel because it was walkable to the venue. I just felt a little taken advantage of. Second, we arrived early in the morning around 1 am, and the front desk clerk was borderline rude. She was almost irritated that we had shown up, and had to come back to the desk. It just wasn’t the warm or welcoming hospitality I was expecting. The hotel was clean, the room was nice, and it is in a great location. I would highly recommend this hotel if you’re looking for walkability to Pinnacle Bank Arena. But call and ask about the parking fee, we were not expecting it, but paid it anyways because we had driven a long ways.