cheaptickets

Best Western Urban Hotel & Spa

Star Rating
3 out of 5

Information

Reviews

4.1 / 5Very Good
224 reviews

Amenities

  • Free WiFi
  • Free Parking
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Pasteur Institute Museum
    13 min walk
  • Popular Location
    Jean-Baptiste Lebas Square
    13 min walk
  • Popular Location
    Porte de Paris
    15 min walk
  • Airport
    Lille (LIL-Lesquin)
    8 min drive
Photo gallery

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Standard Room, 1 Double Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Classic Room, 1 Double Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Comfort Room, 1 Queen Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Comfort Room, Multiple Beds, Non Smoking

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed and 1 Twin Bed
    More details
  • Deluxe Room, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

Lille

Located in Lille, Best Western Urban Hotel & Spa is in the city center and near a metro station. Palace of Fine Arts and Zenith Arena Concert Hall are cultural highlights, and some of the area's notable landmarks include Rihour Square and Old Stock Exchange. Looking to enjoy an event or a game while in town? See what's happening at Pierre Mauroy Stadium or Lille Metropole Stadium. Our guests appreciate the hotel's central and quiet location.

What's nearby

  • Popular Location
    Pasteur Institute Museum - 13 min walk
  • Popular Location
    Jean-Baptiste Lebas Square - 13 min walk
  • Popular Location
    Lille Grand Palais - 13 min walk
  • Popular Location
    Zénith of Lille - 13 min walk
  • Popular Location
    Porte de Paris - 15 min walk

Getting around

  • Lille-Porte-de-Douai Station - 2 min drive
  • Porte de Valenciennes Station - 5 min walk
  • Lille (LIL-Lesquin) - 8 min drive

Restaurants

  • Urban Hotel – Serves breakfast on select days.
  • ROCOCO BAR & RESTO – Restaurant with a bar offering French cuisine. Serves dinner on select days.

About this property

Best Western Urban Hotel & Spa

This smoke-free hotel features a restaurant, a sauna, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk, and free newspapers are onsite. All 40 soundproofed rooms feature free WiFi and espresso makers. Flat-screen TVs come with satellite channels, and other amenities that guests will find include free bottled water and hair dryers.

Policies

Check-in

Check-in between 2 PM - 1:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per night.

Pets

  • Pets allowed for an extra charge of EUR 10 per pet, per night
  • 1 per room (up to 44 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 11 for adults and EUR 6 for children (approximately)
  • Pet fee: EUR 10 per pet, per night
  • Late check-out fee: EUR 25 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night
  • Facilities fee: EUR 18 per person and includes use of:

  • - Sauna
    - Spa tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests must contact this hotel in advance to reserve a crib (infant bed) or onsite parking. Please contact the property using the information on the reservation confirmation received after booking.

We should mention

Only registered guests are allowed in the guestrooms. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • Best Western Grand Palais
  • Best Western Grand Palais Lille
  • Best Western Hôtel Grand Palais
  • Best Western Hôtel Grand Palais Lille
  • Hôtel Grand Palais Lille
  • Hôtel Grand Palais
  • Grand Palais Lille
  • Urban Hotel Lille
  • Urban Lille
  • Best Western Urban & Spa Lille
  • Best Western Urban Hotel & Spa Hotel
  • Best Western Urban Hotel & Spa Lille
  • Best Western Urban Hotel & Spa Hotel Lille

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking

  • Parking (limited spaces)
  • Free self parking

Food and Drink

  • Food and drink
  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–noon on weekends: EUR 11 for adults and EUR 6 for children
  • 1 restaurant
  • Coffee/tea in common area(s)

Family friendly

  • Soundproofed rooms
  • Family property
  • Free WiFi

Conveniences

  • Elevator/lift

Guest Services

  • Luggage storage
  • 24-hour front desk
  • Daily housekeeping
  • Concierge
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Braille or raised signage

Spa

  • Indoor public bath (no mineral springs)

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Rollaway beds (surcharge)
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and Drink

  • Coffee/tea maker

Nearby things to do

Activities

Recreational amenities at the hotel include a sauna.
  • Golfing nearby

Where to eat

Where to eat
Urban Hotel – Serves breakfast on select days.
ROCOCO BAR & RESTO – Restaurant with a bar offering French cuisine. Serves dinner on select days.
4.1

Very Good

5 - Excellent
73
4 - Good
112
3 - Okay
27
2 - Mediocre
11
1 - Poor
1
4.2
Cleanliness
4.3
Service and Staff
3.8
Amenities
4.1
Property condition

5/5 Excellent

Very small room but functional. Good restaurant and excellent meal. Very good breakfast.

Stayed 1 night in Jun 2019

4/5 Good

Pleasant sty

Excellent staff and facilities. Only problem, which is common for France, was that the restaurant was closed on Sunday, so had to order food from Deliveroo

Stayed 1 night in Jun 2019

4/5 Good

Irish business traveller

One night in Lille, in late and up early, all good and the restaurant is really really good but book as it is very small and quaint.

Stayed 1 night in May 2019

4/5 Good

This traveler didn’t leave comments with their review
Stayed 1 night in Apr 2019

4/5 Good

All staff were nice and considerate. Perfect english. Cab driver very nice too. All good.

Stayed 1 night in Mar 2019

Tell us how we can improve our site