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CheapTickets Verified Reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book
Deluxe Room, 1 King Bed, Non Smoking
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Comfort Room, Multiple Beds, Non Smoking
1 Queen Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Classic Room, 1 Double Bed, Non Smoking
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Comfort Room, 1 Queen Bed, Non Smoking
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 Double Bed, Non Smoking
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Classic Room, 1 Twin Bed, Non Smoking
1 Twin Bed
Room sleeps 1 guest
Select dates to see price

Get an overview of this hotel
Baroque Lille hotel in Vauban - Wazemmes, near Lille Grand Palais

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Restaurant
Smoke-free property

With a stay at Best Western Urban Hotel & Spa, you'll be centrally located in Lille, within a 5-minute drive of Lille Grand Palais and Zenith Arena Concert Hall. This hotel is 1.3 mi (2.1 km) from Casino Barriere Lille and 1.5 mi (2.4 km) from Euralille.

Make yourself at home in one of the 40 guestrooms featuring espresso makers and flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as complimentary bottled water and blackout drapes/curtains.

Enjoy recreation amenities such as a sauna or take in the view from a terrace. This Baroque hotel also features complimentary wireless Internet access and concierge services.

Enjoy a satisfying meal at Urban Hotel serving guests of Best Western Urban Hotel & Spa. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to noon for a fee.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Baroque hotel also offers a sauna, a terrace, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Urban Hotel & Spa is a smoke-free property.

  • Terrace
  • Luggage storage
  • Coffee/tea in common areas
  • Elevator
  • Breakfast available (surcharge)
  • Concierge services
  • 24-hour front desk
  • Parking (limited spaces)
  • Restaurant
  • Total number of rooms - 40
  • Free self parking
  • Free WiFi
  • Steam room
  • Number of floors - 4
  • Sauna
  • Number of buildings/towers - 1
  • Smoke-free property
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms

Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Polish
  • Russian

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Best Western Urban Hotel & Spa offers 40 accommodations with espresso makers and complimentary bottled water. 80-cm flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • HDTV
  • Grab bar - near toilet
  • Daily housekeeping
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Phone
  • Free bottled water
  • Linens provided
  • Private bathroom
  • In-room climate control (air conditioning)
  • Espresso maker
  • Hair dryer
  • Bathtub or shower
  • Number of bathrooms - 1
  • Heating
  • Wheelchair accessible
  • Satellite TV service
  • Flat-panel TV

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and noon.

Urban Hotel - This café serves breakfast only.

ROCOCO BAR & RESTO - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Nearby Things to Do

Recreational amenities at the hotel include a sauna.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 1:30 AM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per night.

Pet Policy

  • Pets allowed for an extra charge of EUR 10 per pet, per night
  • 1 per room (up to 44 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and onsite parking

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer

Contactless check-in and contactless check-out are available

The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

One child stays free

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Property does not follow sanitization practices of any association

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 11 for adults and EUR 6 for children (approximately)
  • Pet fee: EUR 10 per pet, per night
  • Late check-out fee: EUR 25 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night
  • Facilities fee: EUR 18 per person and includes use of: sauna; spa tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Best Western Grand Palais
  • Best Western Grand Palais Lille
  • Best Western Hôtel Grand Palais
  • Best Western Hôtel Grand Palais Lille
  • Hôtel Grand Palais Lille
  • Hôtel Grand Palais
  • Grand Palais Lille
  • Urban Hotel Lille
  • Urban Lille
  • Best Western Urban & Spa Lille
  • Best Western Urban Hotel & Spa Hotel
  • Best Western Urban Hotel & Spa Lille
  • Best Western Urban Hotel & Spa Hotel Lille

We should mention

Only registered guests are allowed in the guestrooms.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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