We arrived 8:30pm after a long travel day to find out we had been “upgraded” from a king to an ocean view double queen. We were beyond tired so it didn’t matter much, so we headed to the room without complaint. Upon entry, we were greeted by a damp, musty smelling room…worse than my grandparents basement! Still too tired to complain, we crawled into bed & were asleep within minutes until around midnight when we were abruptly awoken by a repetitive clicking noise. After about 10 mins of searching, we realized it was coming from the door lock. I called the front desk to report & they said maintenance was busy & would send security. Security arrived within 5-10mins. He spent about 1-2 mins looking at the door lock to determine it needed a new battery & asked that we call the front desk back. I called the front desk back & was told they would look for another room or have maintenance come fix. We received a call back within 10 mins stating there were no rooms available & sorry maintenance was also not available but the manager would be alerted & compensation provided. So we did our best to sleep on/off for the next few hrs while the noise continued. Ultimately we checked out before sunrise. Upon checkout, the manager offered a measly $25 credit for our parking & said they couldn’t provide anything further since we booked through a 3rd party even though we are Hilton members. We are beyond disappointed & will no longer use Expedia or Hilton properties instead will stick to Bonvoy!