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The Queen's Hotel

Property class: 3

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Photo gallery for The Queen's Hotel

A historic stone building with multiple windows and a waterfront view.
A historic building with a sign reading "Queens Hotel." It features a stone facade, multiple windows, and a steeply pitched roof.
A historic waterfront town with stone buildings and a calm river reflecting the structures.
A coastal scene with a building, a ferry, and a cruise ship.
A neatly made bed with white linens, a wooden headboard, and a nightstand with a telephone.

Reviews

6.0 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk
The current price is $128
$106 nightly
$128 total
Total with taxes and fees
Oct 22 - Oct 23

Explore the area

View in a map
24 Commercial St, Shetland, Lerwick, Scotland, ZE1 0AB
  • Place, Shetland Museum
    ‪3 min walk‬
  • Place, Lerwick Town Hall
    ‪6 min walk‬
  • Place, Up-Helly-Aa Exhibition
    ‪10 min walk‬
  • Airport, Lerwick (LSI-Sumburgh)
    ‪57 min drive‬

Room options

View all photos for Single Room

A bedroom with a bed, a wooden dresser, a chair, and a desk with a mirror.

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Sea View

A hotel room with two beds, a nightstand with a phone, and two wall-mounted lamps.

Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

A neatly made bed with white linens, a wooden headboard, and a nightstand with a telephone.

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

A hotel room with two beds, each with patterned bedding, bedside lamps, and a small table with a telephone.

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room (sleeps 3)

A hotel room with three single beds, a nightstand with a telephone, and two wall-mounted lamps.

Family Room (sleeps 3)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room (sleeps 4)

A bathroom with a white bathtub, a white sink, and two Eden brand shower products on the counter.

Family Room (sleeps 4)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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  • Parking included
  • Breakfast available
  • Laundry
  • Housekeeping
4.3 out of 5, Excellent, 296 reviews
$160 nightly
The price is $160
Oct 22 - Oct 23
Total with taxes and fees
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About the neighborhood

Lerwick

A stay at The Queen's Hotel places you in the heart of Lerwick, steps from Bain's Beach and The Lodberrie. .This beach hotel is 0.6 mi (1 km) from Coastal Walk to the Knab and 0.8 mi (1.2 km) from Shetland Museum.

What's nearby

  • Bain's Beach - 1 min walk - 0.1 miles
  • Shetland Museum - 3 min walk - 0.2 miles
  • Lerwick Town Hall - 6 min walk - 0.4 miles
  • Coastal Walk to the Knab - 7 min walk - 0.4 miles
  • Up-Helly-Aa Exhibition - 10 min walk - 0.6 miles

Getting around

  • Lerwick (LSI-Sumburgh) - 66 min drive

Restaurants

  • ‪The Lounge Bar - ‬2 min walk
  • ‪The Dowry - ‬3 min walk
  • ‪Cornerstone - ‬11 min drive
  • ‪Coffee And Friends - ‬3 min walk
  • ‪Thule - ‬2 min walk

About this property

The Queen's Hotel

The Queen's Hotel offers 28 accommodations with hair dryers and irons/ironing boards. Televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 28 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
This smoke-free hotel offers complimentary parking nearby.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Queen's Hotel Lerwick
The Queen's Hotel Hotel
The Queen's Hotel Lerwick
The Queen's Hotel Hotel Lerwick

The Queen's Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 10 out of 93 reviews
Rating 8 - Good. 33 out of 93 reviews
Rating 6 - Okay. 17 out of 93 reviews
Rating 4 - Poor. 11 out of 93 reviews
Rating 2 - Terrible. 22 out of 93 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Staff was friendly- but no breakfast and needs a little renovation - perfect location.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old well established hotel.I had a top floor room which looked out over the bay with a view of a Viking Wooden Rowing Boat.Room was very spacious and comfortable.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was absolutely stunning with a bay window looking out onto the water from the top floor. Staff were super helpful in carrying my bags up to the room and letting me store luggage there on my day of departure. Would relish the opportunity to stay here again:)
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dated hotel, room not cleaned properly everyday and the breakfast we were told would be provided was not. Excellent position in the town and great view of Bains Beach. Overpriced for what we got.
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The location of this hotel was excellent. RIght on the main street by the water and next to the high street. The hotel itself was "interesting". There was no lobby or restaurant open and there wasn't always someone at the front desk. There is no elevator, but the female staff carried up my heavy suitcase four floors. The floors are not level and they squeak. The windows casings were broken in one of the rooms we took. The shower hardly put out any water and it was slightly unsafe trying to step over the bathtub shower to get out of it. But, I loved staying here, with all that counting against it. I had a beautiful view of the Viking ship and the ferry from my fourth floor room. I actually would stay here again!
Stayed 6 nights in Jun 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel smelt very bad and is in poor condition, the tap in the room wasn't fixed to the sink so rattled around, twisted when you turned on and off The window net had black mould spots. Towels come with free stains and are frayed after too many years in service. In all it may have been a great place 30 years ago but not so much now. Be aware there is no lift that we are aware of.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location is wonderful, a few easy steps to Commercial Street, harbor, etc. The property is old and very much in need of refurbishment. There is evidence that the management is working to that end. Restaurant was closed, which is challenging if staying on the weekend because there are literally only a handful of places to eat on a Sunday and reservations are hard to come by. I stayed 2 nights and there was no housekeeping available unless requested. The front desk is not manned 24/7 but mobile numbers are left at the desk so that someone can be reached if needed. My hope is that management will be able to refurbish the hotel and make a go of it, because it is unique and in spite of the downsides, I enjoyed staying in a room that overlooked the water.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic views from our room!
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness
Staff were incredibly friendly and helpful and my room had a stunning sea view which was a joy every morning! The bar and restaurant were closed during my stay and signs helpfully signposted to local cafes, bars and restaurants close by which were good recommendations. The hotel is older and some work was getting done. The rooms are dated though the bed was incredibly comfy and all the amenities worked. Sockets near the bed and a newer heating system/electric radiators would improve the overall comfort. Staff were flexible with my departure times letting me leave my luggage until I was leaving Lerwick rather than having to carry it around all day which was incredibly helpful
Stayed 11 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It is an old property and has been maintained somewhat unfortunately both the Bar and the Restaurant were closed we also had a hard time checking in as there was no one on the property just a note with phone numbers to call. I did eventually get a hold of someone and they appeared about ten minutes later. The little beach besides the hotel is quite popular with the locals who play with there kids, walk there dogs and go swimming there, note also that it is only accessible when the tide is out as the stairs leading to it are underwater when the tide is in. Note also there is no parking at the hotel and only six public spaces for Parking close by.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
This hotel was very poor. Decor was appalling with aged dirty wallpaper coming off the walls. The TV did not work at all with stations not tuned in. We (3 adults one room) stayed there for 3 nights and at no point were we given fresh clean cups for our tea, freshened bedding/towels or bins changed. No WiFi given. No bar or restaurant facilities. Carpets worn and windows dirty. It was very disappointing and a shame. Definitely not value for money!
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The view of the water was nice. The cleanliness was very good. The mattresses and pillows need to be replaced. That being said, I slept well. The hotel, however, is in need of TLC. The location was excellent. The staff we met was kind. We were grateful for the availability.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Good no breakfast decor so old fashioned smelt foosty
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
Beds and bathroom were clean. Hairdryer broken no remote for TV and I staff to be found.but it was good and central
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice old style hotel. Room was comfortable. Great views across the water. Currently being renovated so no restaurant and reception is rarely staffed during the day.
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The Queens, is a timewarp but in a good way! The space is clean, comfortable warm and inviting! Absolutely fantastic service, if I return to Lerwick I will definitely staying at Queens!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jayden, Megan and Shawn were friendly and helpful and kind. The hotel is very very old but beautiful and the beds clean and comfortable. The hotel is right in the water so you fall asleep to water lapping at the walls. The hotel is also super convenient as it is right next to the main shopping street. Highly recommend
Stayed 5 nights in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is shuttered but they are still taking prepaid reservations. I booked it online. Locals here say it’s being closed was a blessing in disguise since the place is essentially “a dump.”
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The hotel was clean, warm but dated. The staff were lovely and very helpful. The fact that there was no restaurant meant no meal or breakfast but the staff advised me of lovely alternatives. I believe the hotel has just changed hands so probably just getting things organised and i hope it works for them.
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Please be aware of positive reviews on this property, the building is in a complete state of disrepair. It shows its age magnificently, and although
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We needed to wait for a staff member to register us. We were given 2 adjoining rooms when we requested a triple accommodation. The hotel is right on the coast. No lift, restaurant, or bar were available.
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
£140 to stay in a property which would make a hostel look luxurious. No food available. Absolutely horrible however given choice so limited appears can charge whatever inflated price they like.
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
The hotel should not be open to paying guests. It needs a complete refurbished and lacks basic amenities and services that are not stated on the website.
Stayed 4 nights in Nov 2023
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Main lights didn’t work no soap shampoo or body wash supplied no breakfast
Stayed 1 night in Aug 2023