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Shetland Hotel

Property class: 3

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Photo gallery for Shetland Hotel

A restaurant with wooden tables and chairs, a high ceiling, and artwork on the walls.
A lobby with a sofa, armchairs, and a coffee table. There are two paintings on the wall and lamps on the side tables.
A reception area with a counter, wooden paneling, and various wall decorations including shields and a map.
A lobby with multiple seating areas, a bar with a variety of bottles, and a fireplace.
The Shetland Hotel with a dark facade, glass entrance, and well-maintained greenery in front.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Laundry
  • Room service
The current price is $299
$249 nightly
$299 total
Total with taxes and fees
Oct 18 - Oct 19

Explore the area

View in a map
Holmsgarth Road, Lerwick, Scotland, ZE1 0PW
  • Place, Up-Helly-Aa Exhibition
    ‪11 min walk‬
  • Place, Lerwick Town Hall
    ‪15 min walk‬
  • Place, Shetland Museum
    ‪3 min drive‬
  • Airport, Lerwick (LSI-Sumburgh)
    ‪57 min drive‬

Room options

View all photos for Twin Room

A hotel room with two beds, each with white linens and purple bedspreads. There is a framed picture on the wall, a lamp on each bedside table, and a small round table with a chair.

Twin Room

9.0 out of 10
Wonderful
(12 reviews)
  • 2368 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

A four-poster bed with white linens and a purple blanket, a wooden nightstand with a lamp, a chair, and a framed picture on the wall.

Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 2368 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

A hotel room with a grey armchair, a wooden desk, a dresser, a mirror, and a bed with white bedding.

Suite

  • 4510 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

A modern fireplace with a stone wall backdrop.
Lerwick Hotel
Lerwick
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Business services
4.1 out of 5, Very good, 138 reviews
$238 nightly
The price is $285
Oct 18 - Oct 19
Total with taxes and fees
Lerwick Hotel

About the neighborhood

Lerwick

Located in Lerwick, Shetland Hotel is within a 5-minute drive of Up-Helly-Aa Exhibition and Lerwick Town Hall. .This hotel is 0.8 mi (1.3 km) from Clickimin Leisure Centre and 0.8 mi (1.4 km) from Fort Charlotte.

What's nearby

  • Up-Helly-Aa Exhibition - 11 min walk - 0.6 miles
  • Lerwick Town Hall - 15 min walk - 0.8 miles
  • Clickimin Broch - 2 min drive - 1.4 miles
  • Shetland Museum - 3 min drive - 1.4 miles
  • Bain's Beach - 3 min drive - 1.4 miles

Getting around

  • Lerwick (LSI-Sumburgh) - 40 min drive

Restaurants

  • ‪The Lounge Bar - ‬3 min drive
  • ‪The Dowry - ‬20 min walk
  • ‪Cornerstone - ‬9 min drive
  • ‪Coffee And Friends - ‬2 min drive
  • ‪Thule - ‬3 min drive

About this property

Shetland Hotel

Shetland Hotel offers 64 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Lerwick hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Stay in one of 64 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a banquet hall.
Enjoy British cuisine at Waterfront Bar & Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 5 meeting rooms available for events.
Waterfront Bar & Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Waterfront Bar & Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

Property class

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Shetland Hotel LERWICK
Shetland Hotel
The Shetland Hotel
Shetland LERWICK
Shetland Islands
Shetland Hotel Hotel
Shetland Hotel Lerwick
The Shetland Hotel Lerwick
Shetland Hotel Hotel Lerwick

Shetland Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 64 out of 218 reviews
Rating 8 - Good. 96 out of 218 reviews
Rating 6 - Okay. 37 out of 218 reviews
Rating 4 - Poor. 11 out of 218 reviews
Rating 2 - Terrible. 10 out of 218 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Super convenient to the ferry!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The staff was very friendly! The hotel was in a great spot next to the ferry. We had a great stay. Much thanks to the girl a the front desk who helped us find a fabulous tour guide.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but with distinct charm. It is well maintained and clean. Good breakfast and good onsite dining. Extremely friendly, helpful, and efficient staff.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a little bit further a out of than we thought. It overlooked the ferry port. We enjoyed watching the ferries (we are old). The hotel food was excellent and reasonably priced, compared to the town. At weekend you needto book in the town. The breakfast was good. The staff were lovely. We stayed a week,so they got to know us. We'll be back. On a another note, we are thinking of moving to Shetland.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room size, comfortable bed and great menu selection.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Outstanding service and care from the staff- they seem to have a ‘family’ vibe going on Speciall thanks to manager Jane for local info & taking care of us. Rooms we saw were spacious and clean We had a room at the back which was light and quiet- we neede a couple of recovery afternoon kips which were uninterrupted. Dinner was tasty & of really good quality and variety; breakfasts hearty with healthier/ continental options. 5 stars. Even locals confirmed best hotel in Shetland
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a bit tired but the staff made up for it - the food service was excellent
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided to eat at other restaurants but for breakfast and for our other needs the property was fine and the staff very helpful. We enjoyed our stay.
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel, even though across from ferry landing. Staff was friendly, especially in dining room. Easy walk to the Co-op for supplies
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and very clean with everything we needed. Very friendly staff and so efficient.
Stayed 5 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and was able to check in early which was a great bonus. Room was large and comfortable. Breakfast provided lots of choices.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful, cheerful staff. Good food. Very relaxing.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A very present overnight stay at the Shetland Hotel. Will look to stay again next time in Lerwick.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week’s stay in Lerwick

We were very impressed with the professionalism of the staff.Every meal we had was excellent and the rooms were clean and comfortable
Stayed 7 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service, food options for Gluten-free were numerous and very tasty. Restaurant pricing was reasonable. Really enjoyed the service at this hotel. The staff are just lovely. The property is a little dated to look at, but is very clean and comfortable. Lots of gathering areas thoughout hotel and very good sized rooms. Would recommend and will return if possible.
Stayed 8 nights in Sep 2025
Verified review

10/10 Excellent

Shetland hotel

Clean and comfortable room. Staff very attentive and helpful.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Business Trip

Good location, friendly staff and good service
Verified review

6/10 Okay

Liked: Staff & service
The Shetland Hotel is an older property, and the owners don’t seem to have invested much in upgrades. Most of the rooms are not easily accessible for people with impaired mobility, who generally must climb at least a flight of stairs to get to their rooms. The lift does not service every floor. The room was very warm (despite it being only 10-15° C outside). There was no thermostat control. The manager’s answer was to open a window. This invited in a swarm of flies who were constant companions, no matter how many we dispatched. The staff was generally attentive and the food in the dining room was excellent, particularly at dinner.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Amenities
20 minute walk to downtown Lerwick. Staff were so very friendly and knowledgeable. Food was very good, breakfast outstanding. Shout out to Valerie in the dining room.
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in and out (at unsociable hours. Friendly staff, and great food. All that I needed for a flying visit.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 days in Shetland

Extremely friendly and good service
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
It’s probably the ugliest building we’ve ever stayed in, but better inside. Our room was rather ‘tired’ - wallpaper peeling off, large crack in the basin, but was clean. Food was really good, and excellent breakfast.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

The hotel needs an injection of cash to refurbish it but the staff were friendly and cleanliness of the room was good.
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Liked: Staff & service
Disliked: Amenities
The staff were lovely and very helpful, the manager couldn't do enough for you. The room was a bit dated but very clean. The breakfast was very nice too.
Stayed 3 nights in Oct 2022