Not as good as it needed to be. Disappointing
The hotel was ok. Room lights didn't work properly but a nice member of staff helped us out. But it was a very soulless stay to be honest. We went to the bar "do you have a cocktail menu?" "We don't do cocktails" and the ambience of the bar area meant after 1 drink I walked to the Tesco express and bought some wine we took to the room! Breakfast was good and the young lad helping out (about 11 years old) was really really helpful. You just need staff who like customer service. I wasn't a demanding customer but it was not a great experience.