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Holiday Inn Express Hotel and Suites Las Cruces by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel and Suites Las Cruces by IHG

Free daily continental breakfast
Exterior
Standard Room | In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
$212
$185 nightly
$212 total
Total with taxes and fees
Apr 7 - Apr 8

Explore the area

View in a map
2635 S Valley Dr, Las Cruces, NM, 88005
  • Place, New Mexico State University
    ‪5 min walk‬
  • Place, Las Cruces Convention Center
    ‪10 min walk‬
  • Place, Chile Pepper Institute
    ‪19 min walk‬
  • Airport, Las Cruces, NM (LRU-Las Cruces Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

8.0 out of 10
Very good
(5 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Wet Bar)

Suite, 1 King Bed (Wet Bar) | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Wet Bar)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Bedrooms

7.8 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Similar properties

Lobby
Ramada Hotel & Conference Center by Wyndham Las Cruces
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very Good, 1,007 reviews
$89 nightly
The price is $103
Mar 15 - Mar 16
Total with taxes and fees
Ramada Hotel & Conference Center by Wyndham Las Cruces

About the neighborhood

Las Cruces

With a stay at Holiday Inn Express Hotel and Suites Las Cruces by IHG in Las Cruces, you'll be a 5-minute walk from New Mexico State University and a 4-minute drive from Las Cruces Museum of Art. .This spa hotel is 3.4 mi (5.5 km) from Mesilla Valley Mall and 4 mi (6.5 km) from New Mexico Farm and Ranch Heritage Museum.

What's nearby

  • New Mexico State University - 5 min walk - 0.3 miles
  • Las Cruces Convention Center - 10 min walk - 0.6 miles
  • Chile Pepper Institute - 19 min walk - 1.0 mile
  • Luna Rossa Winery & Pizzeria - 2 min drive - 1.7 miles
  • American Southwest Theater Company - 3 min drive - 2.2 miles

Getting around

  • El Paso International Airport (ELP) - 64 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Dutch Bros Coffee - ‬2 min drive
  • ‪Whataburger - ‬4 min walk

About this property

Holiday Inn Express Hotel and Suites Las Cruces by IHG

Holiday Inn Express Hotel and Suites Las Cruces by IHG offers 80 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Las Cruces hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Take advantage of the hotel's room service. A complimentary continental breakfast is served daily from 5:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 5:30 AM and 9:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 5:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 16 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Select guestrooms
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Las Cruces
Holiday Inn Express Las Cruces
Holiday Inn Express Hotel Suites Las Cruces
Inn Express Las Cruces
Holiday Inn Express Hotel And Suites Las Cruces
Holiday Inn Las Cruces
Las Cruces Holiday Inn

Holiday Inn Express Hotel and Suites Las Cruces by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 442 out of 1001 reviews
Rating 8 - Good. 250 out of 1001 reviews
Rating 6 - Okay. 135 out of 1001 reviews
Rating 4 - Poor. 90 out of 1001 reviews
Rating 2 - Terrible. 84 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Yvette

Business traveler
Liked: Cleanliness, room comfort
Disappointed! Purposly booked this hotel for Pool and hot tub. The pool and hot tub were off limits due to "retiling". Not happy about this. Breakfast was ok, would have preferred different items daily. We stayed 3 nights. Staff was friendly.
Stayed 3 nights in Dec 2025

6/10 Okay

Pamela D

Liked: Cleanliness, staff & service
Disliked: Amenities
The desk cleark was perfect. She was efficient and courteous. The room is not as advertized. It was clean however there was no couch nor even a chair other than the desk chair. There's no top sheet only a duvet. The duvet seemed small maybe a queen sized on a king size bed. The pool & hot tub not able to use. They are the reason we rented the room.
Stayed 1 night in Dec 2025

4/10 Poor

Yazmin

Liked: Staff & service
Disliked: Cleanliness
I understand that the hotel was under renovation. But when I tell you it was bad, it was bad! Sheetrock residue all over the halls, elevator, and commons area. This made the floors slippery and carpets filthy.
Stayed 2 nights in Nov 2025

10/10 Excellent

matthew

Stayed 1 night in Nov 2025

10/10 Excellent

matthew

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
We stay here every year when we go from arizona to texas. We love it, very comfortable, nice size rooms, middle of renovation but still very happy. Staff is always very nice
Stayed 1 night in Nov 2025

6/10 Okay

Tadas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good hotel but pool and gym were closed due to renovation and there was construction going on in the hallways too.
Stayed 1 night in Nov 2025

4/10 Poor

Charles, Phoenix

Traveled with family
Disliked: Amenities, property conditions & facilities
The Hotel staff was very professional and helpful. It was very disappointing that the hotel did not list they were in the midst of remodeling. The pool was closed - the main reason we chose this facility for my grandkids to be able to swim. The construction on our floor (4th) was still in process, the flooring in front of half the elevators and the walls were not finished. If our room had been remodeled already, the contractor did a substandard job - the walls were not professional with gaps. Again, the staff were personable and helpful. The 4th floor button was pushed in to the control panel which was a severe safety concern with children and you had to put your finger into a hole to push the button for the 4th floor - I reported it to the desk and the attendant stated they had contacted the service people the day before and thanked me for letting her know. The breakfast was very good to exceptional in quality and variety. Again with the construction and not having the amenities listed - it was a poor value and not up to my other experiences with IHG properties.
Stayed 2 nights in Nov 2025

8/10 Good

GERBER

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

Jackie

Traveled with family
Liked: Staff & service
Disliked: Amenities
The staff was fine the room was in desperate need of attention. The carpets were gross,it was crowded (small), the ac was loud. The food was ok but i was really disappointed that no one bothered to inform us about the construction. The pool was shut down, the weight room was shut down which was a big disappointment. One elevator the 4 button was pushed out and the elevator its self was scary. Didnt feel it was worth hat we paid per night
Stayed 2 nights in Nov 2025

10/10 Excellent

Vic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, everything was perfect especially the customer service. I rented three rooms for a family wedding and everyone was completely satisfied
Stayed 1 night in Nov 2025

6/10 Okay

Matthew

Traveled with partner
Disliked: Property conditions & facilities
Noisy, construction pool n spa closed none of which was disclosed
Stayed 1 night in Nov 2025

4/10 Poor

Maria

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Hotel is currently going through renovations. Hotel room was old and dingy. Carpet, walls, sheets had stains. Hall way lights were being replaced during our stay. Carpets and wall paper were torn out during our stay. Construction started at 7 am. Wish we had been informed prior to booking
Stayed 3 nights in Nov 2025

10/10 Excellent

Diana

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. The room was perfect for our needs. Kids loved the pool
Stayed 2 nights in Oct 2025

8/10 Good

Leora

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice staff.
Stayed 1 night in Nov 2025

2/10 Terrible

John

Business traveler
Disliked: Amenities, property conditions & facilities
My son was bitten several times by bedbugs. I informed the front desk and they said to put my belongings in a trash bag, they should suffocate. I actually decided to rid of my belongings just incase I bring them back home with me. This was disgusting and horrible experience.
Bedbug and front desk confirmed.
Stayed 1 night in Nov 2025

6/10 Okay

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
I checked in with Elizabeth who I remember from a previous stay last year. She is very friendly and welcoming. Room is spotless as same as last stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service
carpet stains in room. Staff great. hotel renovations going on. Dumpster placed in handicapped parking. Had to park way out from hotel and push sister in wheelchair to hotel. brought this up to staff, but they were nonchalant about response.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jan

Stayed 1 night in Oct 2025

6/10 Okay

Kathy

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Check in was ok, construction had ongoing and the lobby was not finished yet. Our first room didn’t have a working phone or refrigerator. They switched us to a better room, no extra charge. It was better but noisy neighbors, trains running close by and swinging ceiling fan made it hard to sleep. The water in the bathtub was switched cold where the hot should have been and vice versa. The only thing that saved the trip was a friendly employee Sherry who made our morning great. Wait until the work is done, maybe it will be better.
Stayed 1 night in Oct 2025

4/10 Poor

Amy

Traveled with family
Disliked: Cleanliness, staff & service, amenities
There was construction going on and a lot of confusion as to which rooms were available. We were assigned a room that wasn’t available. Front desk clerk got into a spat with housekeeper right in front of everyone. Our bathroom was still dirty and because I had prepaid for the room, I cleaned it and stayed.
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Would like to see plain non-dairy creamer at the breakfast bar. The only thing that was non-dairy were flavored creamer full of sugar.
Stayed 1 night in Oct 2025

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Teresa

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Disappointing

Spa wasn’t working and front desk staff were dismissive when we complained about the spa. Walls in room were dirty! Have stayed here before, so this experience was very disappointing.
Stayed 1 night in Oct 2025

10/10 Excellent

Giante

Stayed 1 night in Sep 2025