2/10 Terrible
Christine
Traveled with partner
Sep 14, 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked the room based on the pictures posted . The room was nothing like the pictures nor was the surrounding areas. Upon arrival it was obvious people were living here . There are numerous grills chained to the light poles surrounding the property . Parking lot had trash in it and many people were out smoking pot. We still proceeded to check in because we were visiting our son at college and it was parents weekend so we weren’t able to find another hotel under $500 a night . The check-in staff was nice and gave us our check in key . The minute we opened the door it reeked of weed . It was obvious someone had been smoking in that room and had smoked a lot . We returned to the front desk and asked for another room or a refund . Because we booked through Expedia they said we wouldn’t be able to get a refund right away and that we would have to submit a request and hope that they accept it. We decided to try the other room because we didn’t want to possibly have to eat the $200 we had spent on the room . New room smelled better and was semi clean. Shower didn’t work like it should . Water barely trickled out. There were dogs above us and beside us that barked most of the night everytime they heard a door close or a person outside. The ONLY bright spot about our stay was after visiting our son on campus we came back and hung out at Horrocks Farmers Market. Would absolutely never recommend this hotel to anyone and will obviously never stay here again
Christine
Stayed 1 night in Sep 2025