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Holiday Inn Lancaster by IHG

Property class: 4

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Photo gallery for Holiday Inn Lancaster by IHG

A hot tub with pink water, a green pipe, and a metal roof structure.
A lobby with wooden flooring, a sofa, a mirror, and a bookshelf with various items.
A reception area with a wooden reception desk, a patterned rug, and a seating area with a purple upholstered bench.
A modern restaurant with wooden tables and green cushioned chairs, a bar area, and a visible menu board.
A hotel room with two beds, each with a dark gray bedspread and white pillows. There is a framed abstract painting on the wall above the beds, and a window with patterned curtains to the right.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
The current price is $104
$87 nightly
$104 total
Total with taxes and fees
Oct 11 - Oct 12

Explore the area

View in a map
Caton Road, Lancaster, England, LA1 3RA
  • Place, Lune Aqueduct
    ‪10 min walk‬
  • Place, The Centre at Halton
    ‪3 min drive‬
  • Place, Lancaster University
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, a desk with a computer, a chair, and a television.

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(17 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double or Twin Room

A hotel room with a wooden headboard, two white pillows, a framed abstract painting, bedside lamps, and a telephone on a wooden nightstand.

Standard Double or Twin Room

8.6 out of 10
Excellent
(44 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Double or Twin Room

A hotel room with a bed, a desk with a television, a coffee station, and a door leading to another room.

Premium Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a sitting area, a painting on the wall, and a telephone on the nightstand.

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(10 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed with Sofa bed

A hotel room with a bed, bedside lamps, a painting, a chair, and a window with curtains.

Standard Room, 1 Double Bed with Sofa bed

7.6 out of 10
Good
(24 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible

A hotel room with a large bed, bedside lamps, a telephone, and a painting on the wall.

Standard Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(6 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a large bed, bedside lamps, a telephone, and a painting on the wall.

Standard Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Accessible

A hotel room with a bed, a desk, a chair, a television, a window with curtains, and a painting on the wall.

Standard Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a large bed, bedside lamps, a telephone, and a painting on the wall.

Standard Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 Double Bed

A hotel room with a bed, a chair, a table, a lamp, and a painting on the wall.

Premium Room, 1 Double Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds

A hotel room with two beds, a sitting area, a painting on the wall, and a telephone on the nightstand.

Premium Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a painting on the wall, and bedside lamps.

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(32 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Similar properties

Front of property
GO2 Lancaster Centre Hotel by OYO
Lancaster
  • Pet friendly
  • 24/7 front desk
4.1 out of 5, Very Good, 415 reviews
$69 nightly
The price is $81
Oct 11 - Oct 12
Total with taxes and fees
GO2 Lancaster Centre Hotel by OYO

About the neighborhood

Lancaster

Located in Lancaster, Holiday Inn Lancaster by IHG is on the riverwalk, within a 5-minute drive of The Centre at Halton and Grand Theater. .This spa hotel is 14.9 mi (24 km) from Yorkshire Dales National Park and 1.9 mi (3 km) from The Dukes.

What's nearby

  • Lune Aqueduct - 10 min walk - 0.6 miles
  • The Centre at Halton - 3 min drive - 1.7 miles
  • Lancaster University - 8 min drive - 5.4 miles
  • Lancaster Castle - 8 min drive - 2.0 miles
  • Yorkshire Dales National Park - 28 min drive - 19.9 miles

Getting around

  • Bare Lane Station - 9 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Stonewell Tap - ‬4 min drive
  • ‪Cottams Field Brewers Fayre - ‬3 min walk
  • ‪The Bobbin - ‬4 min drive
  • ‪The Three Mariners - ‬6 min drive

About this property

Holiday Inn Lancaster by IHG

Holiday Inn Lancaster by IHG offers 156 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club, a steam room, and a children's pool.

Children under 18 years old are not allowed in the health club or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Stay in one of 156 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including a health club and a steam room. Additional features at this hotel include complimentary wireless internet access, wedding services, and a picnic area.
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Lancaster? This hotel has 215 square feet (20 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Onsite venue - This restaurant specializes in British cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Steam room

Family friendly

  • Children's pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (215 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 on-site accessible parking spaces
  • Assistive listening devices
  • Elevator (25 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the health club or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster Hotel
Holiday Inn Lancaster Hotel Lancaster
Holiday Lancaster
Holiday Inn Lancaster
Lancaster By Ihg Lancaster
Holiday Inn Lancaster by IHG Hotel
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster by IHG Lancaster
Holiday Inn Lancaster by IHG Hotel Lancaster

Holiday Inn Lancaster by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 394 out of 1006 reviews
Rating 8 - Good. 312 out of 1006 reviews
Rating 6 - Okay. 151 out of 1006 reviews
Rating 4 - Poor. 81 out of 1006 reviews
Rating 2 - Terrible. 68 out of 1006 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, with comfy beds, large rooms and great breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great - loved the pool; very tasty breakfast
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities
Breakfast was excellent and staff were friendly
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Susan

Liked: Staff & service
It's very convenient as it's the pick up point for early morning cruise coaches.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the hotel experience. Everything was excellent, friendly staff, atmosphere, swimming pool. It was the first time when kids asked me to leave some tips in the restaurant :) thank you for a great time
Stayed 1 night in May 2026
Verified review

8/10 Good

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice room which would have benefitted from better lighting. A lovely breakfast with plenty of choice of hot and cold dishes.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Shelley

Liked: Cleanliness, staff & service
Staff make this hotel especially the reception team and dining staff on the evening shift. Got a complimentary upgrade, which is always welcome, dining at the evening food was cooked fresh, hot, helpful staff no complaints. Hotel rooms were very comfy, bright on the riverside of the hotel, lovely toiletries. Will return on the back of how welcoming the staff were.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean and comfortable room, great breakfast
Stayed 1 night in Jan 2026
Verified review

8/10 Good

birgit

Liked: Cleanliness, staff & service, amenities
Very easy to find just off the M6. Friendly and helpful staff. Good food served in the bar/restaurant. Comfy bed and good size bathroom.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Overall a nice hotel although showing signs a wear and could do with a little freshening up (doors, etc)
Stayed 1 night in May 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was comfortable, room larger than expected & shown in photos. Rooms overlooking the car park can be a little noisy, and affected by the smell of smoke, but that is due to inconsiderate people rather than a hotel issue!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were staying overnight before a cruise coach pick up. I didn't realize how early we would be picked up as we had booked breakfast. The staff kindly ensured we could get some take out cold breakfast and hot drinks as we were leaving before the breakfast opened. This was really helpful to us. It was so convenient to be able to leave the car there for a supplement.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Mark

Liked: Staff & service, amenities
Not bad, served its purpose as a base.
Stayed 1 night in May 2026
Verified review

8/10 Good

Kuttappan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for my work
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
National patk
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

John

Breakfast especially the hot food has limited options and no changes during the 3 nights stay. The rooms could be better given that it is 4 stars rating.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and comfortable hotel to stay on the drive up to Scotland
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Yes I managed to get into the hotel room at about 10 am and had a swim in the morning the food is very good and all the staff are very friendly and helpful
Stayed 1 night in Feb 2026
Verified review

8/10 Good

hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good selection, but no mugs. Asked once and they had already been taken by other guests before we could get one. Cold drinks were very disappointing. Kids pool was great with jacuzzi, steam room and sauna - amazing bonus. Evening food was fab. Kids eat free, this should be advertised more. Room was what it was described as and clean, tidy and comfortable. Would be nice if kids bedroom area was in a seperate area.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Philip

Tired hotel, but convenient. Needs a good refurb in my opinion.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities
Lovely clean hotel cannot fault it and reception staff super friendly and accommodating would highly recommend this hotel which is booked for two nights not just one
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Andrew

Clean quite
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, clean and comfortable with great facilities
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was very clean and the staff are very friendly and helpful the hotels had everything you needed for a good stay food was very nice would stay there again
Stayed 1 night in Dec 2025