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Candlewood Suites - Lancaster West by IHG

Property class: 2.5

Choose dates to view prices

Photo gallery for Candlewood Suites - Lancaster West by IHG

A hotel room with a round table, two chairs, a laptop, a television, a bed, and a desk with a telephone.
A person opening a cabinet with multiple shelves containing kitchenware.
A multi-story hotel with a prominent 'CANDLEWOOD SUITES' sign.
A gym with exercise equipment, mirrors, and a carpeted floor.
A modern kitchen with dark cabinets, a refrigerator, a dishwasher, and a coffee maker.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
The current price is $89
$81 nightly
$89 total
Total with taxes and fees
Nov 12 - Nov 13

Explore the area

View in a map
100 South Tree Drive, Lancaster, PA, 17603
  • Place, Dutch Apple Dinner Theatre
    ‪14 min walk‬
  • Place, Leisure Bowling & Golfing Center
    ‪1 min drive‬
  • Place, Dutch Wonderland
    ‪24 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪36 min drive‬

Room options

View all photos for Studio Suite

A hotel room with a bed, two bedside lamps, a nightstand, a chair, a window with yellow curtains, and a framed picture on the wall.

Studio Suite

7.4 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a bed, two bedside lamps, a nightstand, and a framed picture on the wall.

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Comm, Roll In Shwr)

A hotel room with a bed, two bedside lamps, a nightstand, a chair, a window with yellow curtains, and a framed picture on the wall.

Studio Suite, 1 Queen Bed (Comm, Roll In Shwr)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

A hotel room with a bed, two bedside lamps, a nightstand, a chair, a window with yellow curtains, and a framed picture on the wall.

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

A hotel room with a bed, two bedside lamps, a nightstand, a chair, a window with yellow curtains, and a framed picture on the wall.

Studio Suite, 1 King Bed

7.0 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

A hotel room with a bed, two bedside lamps, a nightstand, and a framed picture on the wall.

Studio Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(46 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Studio Suite, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(44 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

A hotel room with a bed, a sofa, a small table, a lamp, a picture on the wall, and a window with curtains.

Suite, 1 King Bed

8.0 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

A hotel room with a bed, two bedside lamps, a nightstand, a chair, a window with yellow curtains, and a framed picture on the wall.

Studio Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

A hotel room with a bed, two bedside lamps, a nightstand, a chair, a window with yellow curtains, and a framed picture on the wall.

Suite, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

A hotel room with a bed, two bedside lamps, a nightstand, a chair, a window with yellow curtains, and a framed picture on the wall.

Suite, 1 King Bed, Accessible (Communications)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Lancaster

With a stay at Candlewood Suites - Lancaster West by IHG in Lancaster (West Lancaster), you'll be a 1-minute drive from Dutch Apple Dinner Theatre and 8 minutes from Franklin & Marshall College. .This hotel is 4.5 mi (7.2 km) from Millersville University and 5.1 mi (8.1 km) from Lancaster Marriott at Penn Square.

What's nearby

  • Dutch Apple Dinner Theatre - 14 min walk - 0.8 miles
  • Leisure Bowling & Golfing Center - 1 min drive - 1.1 miles
  • Franklin & Marshall College - 13 min drive - 5.9 miles
  • Tanger Outlets Lancaster - 24 min drive - 16.1 miles
  • Dutch Wonderland - 24 min drive - 16.5 miles

Getting around

  • Lancaster Station - 14 min drive
  • Lancaster, PA (LNS) - 23 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Panera Bread - ‬4 min drive
  • ‪Burger King - ‬4 min drive
  • ‪New Town Food and Spirits - ‬17 min walk

About this property

Candlewood Suites - Lancaster West by IHG

Candlewood Suites - Lancaster West by IHG offers 85 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 85 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include a television in a common area, a picnic area, and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites - Lancaster West by IHG.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per day (maximum USD 150 per stay), plus a deposit of USD 75.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Utility fee: USD 5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Lancaster West Hotel
Candlewood Suites Lancaster West
Candlewood Suites ncaster Wes
Candlewood Suites Lancaster West
Candlewood Suites Lancaster West by IHG
Candlewood Suites Lancaster West an IHG Hotel
Candlewood Suites - Lancaster West by IHG Hotel
Candlewood Suites - Lancaster West by IHG Lancaster
Candlewood Suites - Lancaster West by IHG Hotel Lancaster

Candlewood Suites - Lancaster West by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 510 out of 1003 reviews
Rating 8 - Good. 229 out of 1003 reviews
Rating 6 - Okay. 117 out of 1003 reviews
Rating 4 - Poor. 63 out of 1003 reviews
Rating 2 - Terrible. 84 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a family traveling
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Conveniently located
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
Staff are super friendly. Check in was a breeze.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The staff received us warmly. The room was clean. Hotel is quiet and and well kept.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check-in to check-out, the stay was flawless!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Only thing was that all the booking sites don't show that the pool is closed down.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfy, rooms were clean and comfortable. Very nice studio rooms have a kitchen/electric stove top, never seen that before in a hotel!! Will definitely stay again if needed.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was a nice one. My bed was not the greatest but overall it was a nice stay.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness
Room was clean and staff was nice.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff very accommodating couldn’t be happier with my choice of hotel for a sports event.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Staff members were lovely
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing! The staff was so friendly and welcoming.
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Staff & service
After I made the reservation through Expedia and arrived at the hotel, they didn't have any rooms available. I had to go somewhere else because the employee said that theres no rooms avaliable 🤐
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous and helpful. The room had great amenities which would be valuable for a longer stay.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

The kitchen was fully equipped. The room was clean as well as the bathroom.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay...easy in and out
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The amenities in the hotel room were great. But they lied about all of the other amenities they offer- there was no indoor pool there was no breakfast options other then coffee. The snack/connivence was empty except for a few ice cream bars and canned sodas- so literally no grab and go snack options like they said. I literally booked this hotel at an absurd price per night for my son’s soccer tournament solely because of the pool and the snack concession and breakfast which were not there!
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
We have stayed here several times when in Millersville, but each time the rooms have looked older (not maintained) and dirtier. I would choose a different hotel next time.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean. super friendly employees
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
I got there and my room only had one bed in it. I had to wait two hours for my room to be ready on Saturday. I got back to my room and my bed and desk were covered in ants. The manager suggested that I brought the answer in getting me another room. I would never stay here again.
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
Poole was closed Bedding was extremely dirty The front desk girls Has to change my bedding no other staff was on site. Gym was a joke and the hotel smelled like mildew
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large refrigerator, good setup ,comfortable stay
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for the area. Clean and nice staff.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. The first night the air conditioning wasn’t working properly. We told the front desk person in the morning. It was fixed when we returned later.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Decent place to stay for a night.
Stayed 1 night in Jul 2025