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Imperial Swan Hotel & Suites

Property class: 3

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Photo gallery for Imperial Swan Hotel & Suites

A hotel room with a large bed, a bathroom with a bathtub, and a nightstand with a lamp.
A hotel room with a sofa, a small table, a chair, a lamp, and a desk.
A reception desk with a marble counter, a decorative wreath, and a potted plant.
A hotel room with a wooden desk, a green armchair, a red armchair, a small table, and a lamp.
A hallway with a golden elevator, a snowman decoration, and potted plants.

Reviews

4.2 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
4141 S Florida Ave, Lakeland, FL, 33813
  • Place, Bowlero Lakeland
    ‪3 min walk‬
  • Place, Family Fun Center
    ‪19 min walk‬
  • Place, Dog Leg Woods
    ‪4 min drive‬
  • Airport, Lakeland Intl. Airport (LAL)
    ‪7 min drive‬

Room options

View all photos for Royal Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a television, a chair, and a desk lamp.

Royal Room, 2 Double Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

A neatly made bed with white linens in a hotel room.

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a television, a chair, and a desk lamp.

Standard Room, 2 Queen Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

A neatly made bed with white linens in a hotel room.

Suite, 1 Queen Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Royal Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Royal Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Lakeland

In the heart of Lakeland, Imperial Swan Hotel & Suites is within a 5-minute drive of Family Fun Center and Lakeside Village. .This hotel is 2.6 mi (4.2 km) from Veterans Park and 3.9 mi (6.3 km) from Polk Museum of Art.

What's nearby

  • Bowlero Lakeland - 3 min walk - 0.2 miles
  • Family Fun Center - 19 min walk - 1.0 mile
  • Dog Leg Woods - 4 min drive - 1.7 miles
  • Lakeside Village - 4 min drive - 2.5 miles
  • RP Funding Center - 12 min drive - 4.9 miles

Getting around

  • Lakeland Station - 17 min drive
  • Lakeland Intl. Airport (LAL) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪Taco Bell - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk
  • ‪Texas Roadhouse - ‬12 min walk
  • ‪Ling's Buffet - ‬5 min walk

About this property

Imperial Swan Hotel & Suites

Imperial Swan Hotel & Suites offers 168 accommodations with bathrobes and hair dryers. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 168 guestrooms featuring refrigerators and microwaves. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including wedding services and a television in a common area.
At Imperial Swan Hotel & Suites, enjoy a satisfying meal at the restaurant.
Featured amenities include a computer station, ATM/banking services, and an elevator. Planning an event in Lakeland? This hotel has 7500 square feet (697 square meters) of space consisting of a conference center and 5 meeting rooms.
Imperial Swan Hotel & Suites has a restaurant serving breakfast only.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 5 meeting rooms
  • Computer station
  • Conference center (7,500 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM

Early check-in subject to availability

Early check-in fee: USD 25.0

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 10:30 AM - 10:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day, plus a deposit of USD 25.00 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 11 lbs per pet)

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 10.0 per stay

Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 8.99 per accommodation, per night
The resort fee includes:
  • Internet access
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.0 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Imperial Swan

Imperial Swan Hotel

Imperial Swan Hotel Lakeland

Imperial Swan Lakeland

Imperial Swan Lakeland Hotel Lakeland

Imperial Swan & Suites

Imperial Swan Hotel & Suites Hotel

Imperial Swan Hotel & Suites Lakeland

Imperial Swan Hotel & Suites Hotel Lakeland

Imperial Swan Hotel & Suites Reviews

Reviews

4.2
Rating 10 - Excellent. 86 out of 1000 reviews
Rating 8 - Good. 90 out of 1000 reviews
Rating 6 - Okay. 136 out of 1000 reviews
Rating 4 - Poor. 185 out of 1000 reviews
Rating 2 - Terrible. 503 out of 1000 reviews

4.6/10

Cleanliness

5.0/10

Staff & service

3.6/10

Amenities

4.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing stay they were very accommodating A lot of things were still under construction but overall great I will be staying here again the next time I come down
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a quiet, clean hotel.
Stayed 1 night in Oct 2022
Verified review

4/10 Poor

DANIEL WHITLEY

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Check in was good!
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Young lady at the front desk was so sweet and accommodating. Great multi-tasker! I will stay at this property again!
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Taylor

Liked: Staff & service, amenities, property conditions & facilities
They got me in when I really needed it and were really pleasant.
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Chad

Liked: Staff & service
With Hotels @ $300 a night, this property served its purpose. They seem to have a small staff, but they were nice and helpful.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Randi

The staff was so welcoming and helpful! Great customer service! Spacious room and pet friendly which is a BONUS!
Stayed 3 nights in May 2024
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The lady working desk when checking in was very friendly and helpful. Any employee that I came into contact with was helpful.
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Thao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and friendly
Stayed 1 night in Dec 2022
Verified review

6/10 Okay

Clint

Liked: Property conditions & facilities
Disliked: Staff & service
Love it
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Verified traveler

Great
Stayed 2 nights in Sep 2023
Verified review

4/10 Poor

Craig

Disliked: Cleanliness, amenities, property conditions & facilities
Remodeling
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Malachi

Disliked: Amenities, property conditions & facilities
It was okay
Verified review

2/10 Terrible

JOCELYN

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Hurricane horrible

The hotel was horrible,
Stayed 2 nights in Oct 2024
Verified review

2/10 Terrible

Owen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be condemned.
Verified review

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Maria Laura Forteza

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here, worst experience ever
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Liliana

Disliked: Cleanliness, amenities
Did not have someone at the front desk to check us in. Hotel run down
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Erica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this place at all!!!
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing, I hated it. Expedia surprised me promoting this nasty place. the front desk staff is awful
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024
Verified review

8/10 Good

Robert

Average stay

The condition of the hotel was average at best. Improvements could be made to the rooms and common areas. The price matches the condition though.
Stayed 1 night in May 2023
Verified review

4/10 Poor

Robert

Disliked: Amenities, property conditions & facilities
Old, no vending, no cable TV, old beds. Not the best stay.
Stayed 1 night in Mar 2024
Verified review

2/10 Terrible

Michelle

Disliked: Property conditions & facilities, room comfort

Out of business

The hotel is out of business. Closed. No notice or refund.
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible sheets were dirty bathroom was disgusting
Stayed 1 night in Nov 2024