We arrived at 8:30 pm and there was no one at the front desk. After waiting about 20 minutes, we decided to call the hotel number. The first person who answered didn’t seem to know much and just gave us another number to call. When we called, the second person told us that our room key was in a safe box.
When we checked in, the room had a strange smell. I tried to take a shower, but the tub was dirty and the shower was broken. We called again, and they said someone would come to fix it. After waiting a while with no one showing up, I called again and requested a room change.
Finally, someone came to help us. Thankfully, he was very kind and assisted us in switching rooms.
I understand this is a budget hotel, but I was still surprised by the lack of staff and the poor condition of the place. Overall, I wouldn’t book here again unless it was a last-minute option and no other choices were available.