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Hotel Villa Carlotta

4.0 star property

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Front of property - evening/night
Minibar, in-room safe, desk, iron/ironing board
Front of property - evening/night

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Via Mazzini, 121, Belgirate, Piedmont, 28832
  • Place, Belgirate Ferry Terminal
    ‪5 min walk‬
  • Place, Belgirate Old Church
    ‪7 min walk‬
  • Place, beach near Polaris Yacht
    ‪13 min walk‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪52 min drive‬

Room options

View all photos for Classic Double Room Single Use

Minibar, in-room safe, desk, iron/ironing board

Classic Double Room Single Use

  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Double or Twin Room

Minibar, in-room safe, desk, iron/ironing board

Classic Double or Twin Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, iron/ironing board

Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room Single Use

  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

Minibar, in-room safe, desk, iron/ironing board

Family Room

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, iron/ironing board

Standard Double or Twin Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double or Twin Room, Lake View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Double or Twin Room, Lake View

  • Lake view
  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room Single Use

Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room Single Use

  • 205 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room Single Use, Lake View

Minibar, in-room safe, desk, iron/ironing board

Classic Double Room Single Use, Lake View

  • Lake view
  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double or Twin Room, Lake View

Minibar, in-room safe, desk, iron/ironing board

Classic Double or Twin Room, Lake View

  • Lake view
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

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About the neighborhood

Belgirate

With a stay at Hotel Villa Carlotta in Belgirate, you'll be 0.2 mi (0.3 km) from Belgirate Ferry Terminal and 13.7 mi (22.1 km) from Villa Taranto Botanical Garden. .This beach hotel is 18 mi (29 km) from Rocca di Angera.

What's nearby

  • Belgirate Ferry Terminal - 5 min walk - 0.3 miles
  • Belgirate Old Church - 7 min walk - 0.4 miles
  • beach near Polaris Yacht - 13 min walk - 0.7 miles
  • beach near Terrazzo Villa Stampa - 7 min drive - 1.5 miles
  • beach near Lesa - 7 min drive - 1.5 miles

Getting around

  • Belgirate Station - 5 min walk
  • Milan Malpensa Airport (MXP) - 60 min drive

Restaurants

  • ‪Il Rapanello - ‬20 min walk
  • ‪Alimentari Anelli - ‬6 min walk
  • ‪Al Camino - ‬6 min drive
  • ‪Bar Maggiore - Caffeteria - ‬3 min drive
  • ‪Ristorante La Grisana - ‬11 min drive

About this property

Hotel Villa Carlotta

Hotel Villa Carlotta offers 129 accommodations with minibars and safes. Satellite television is provided.

Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Make yourself at home in one of the 129 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Take advantage of the hotel's room service (during limited hours).
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • In a provincial park
  • Marina
  • On a lake
  • On the beach
  • Picnic area
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 18 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Carlotta
Hotel Villa Carlotta Belgirate
Villa Carlotta Belgirate
Belgirate Best Western
Best Western Carlotta
Hotel Villa Carlotta Belgirate, Lake Maggiore, Italy
SHG Hotel Villa Carlotta Belgirate
SHG Villa Carlotta Belgirate
SHG Villa Carlotta
SHG Hotel Villa Carlotta
Hotel Villa Carlotta Hotel
Hotel Villa Carlotta Belgirate
Hotel Villa Carlotta Hotel Belgirate

Hotel Villa Carlotta Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 48 out of 281 reviews
Rating 8 - Good. 108 out of 281 reviews
Rating 6 - Okay. 67 out of 281 reviews
Rating 4 - Poor. 40 out of 281 reviews
Rating 2 - Terrible. 18 out of 281 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Therese

Liked: Staff & service, room comfort
Disliked: Cleanliness
Mycket sköna sängar och trevlig och hjälpsam personal. Bra läge och fin utsikt. Det som var mindre bra var att det var mycket dammigt under sängarna och vi hittade ett gammalt trosskyddspapper i badrummet som inte kom från oss. Lite slitet men renovering pågår så kommer nog bli ett fint hotell.
Stayed 2 nights in Aug 2022
Verified

2/10 Terrible

Mathias

Disliked: Cleanliness, property conditions & facilities, room comfort

demande de remboursement

Bonjour, mon séjour était une catastrophe ! Les photos de votre site ne sont pas à jour. L'hôtel est en travaux et à moitié abandonné. Le logement est insalubre, sale. 160 euros c'est un prix énorme pour une prestation désastreuse comme celle-ci. On peut employer le mot "arnaque". Les vitres sont fissurées, les volets cassés, la salle de bain moisie et crasseuse. La piscine et le jardin sont dans un état catastrophique. Il n'y a plus de restaurant. J'ai passé 3 heures au téléphone le soir avec vos employés qui n'ont pas pu me reloger, pour certains qui ne m'ont jamais rappelé après la coupure de la ligne. J'étais donc obligé d'y rester la nuit avec ma compagne. Nous n'étions pas rassurés et pas détendus dans cet endroit "insecure". Ce n'est pas digne et à la hauteur des prestations que vous proposez. Même si votre annonce stipule en bas que l'hôtel est en travaux, c'est un affichage malhonnête (positionné de cette manière). Vous devez le mettre en évidence et changer ces photos mensongères. J'estime vous rendre service en prenant le temps de vous écrire et de vous faire un constat compte tenu de la qualité désastreuse du service. J'espère que vos clients éviteront ce piège ! J'attends votre retour avec impatience et un remboursement. Ci-joint les photos de mon séjour. Merci d'en prendre note. Cordialement. Mathias Minne 0673148584
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Guido

Disliked: Staff & service, property conditions & facilities
La struttura non è come appare in foto. Il letto matrimoniale è composto da due letti singoli con le rotelle che si spostano di continuo e il bagno lascia abbastanza a desiderare. Prezzo eccessivo per la struttura.
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Giampiero

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sorpresa

Purtroppo al mio arrivo in reception mi viene detto che non esiste nessuna prenotazione a mio nome, dopo breve ricerca mi viene detto che la struttura non ha accettato la mia prenotazione
Stayed 1 night in Sep 2021
Verified

8/10 Good

Samimi

Liked: Cleanliness, staff & service, amenities
Il se site à belle endroit devant un grand lac et montagne mais qui n’ai ma pas plus c’est l’état général de bâtiment qui nécessite un peu de réparation
Stayed 2 nights in Aug 2021
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

A disaster!

Not worth to stay, even not 1night. Service below zéro at multiple levels. AC was leaking ++. Paint of pool was coming off. Bathroom from the sixties! Pool area dirty. Only the view is excellent.
Stayed 3 nights in Aug 2021
Verified

4/10 Poor

Riccardo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
pessime condizioni di manutenzione generali, puzza di muffa nei corridoi, bagno in camera con lavandino rotto, piastrelle rotte, aspiratore bagno non funzionante, rubinetti doccia vecchi, condizionatore camera rumoroso e funzionante solo come ventilazione (no freddo). Piscina con struttura corrosa, servizi igienici e spogliatoio penosi La cortesia e disponibilità del personale non è sufficiente a riscattare le mancanze di manutenzione. unica cosa valida è la vista ottima sul lago
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Viviana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Un grand hotel da migliorare

Hotel in villa prestigiosa. Ristrutturato l’edificio ma il parco secolare e la piscina/ giardino fa molto desiderare. I tavolini arrugginiti nelle aree comuni all’aperto i lettini (pochi e sporchi) in piscina Lasciano il cliente che ha scelto un 4* un po’ deluso. Se devo dirla tutta anche la sala colazione è un po’ fredda e povero il banchetto self-service. Le camere invece molto belle con vista mozzafiato. Insomma c’è ancora spazio per migliorare
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Louisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mold smell in the lift carpets were dirty pool area not so good or aircon in the room made a terrible noise
Stayed 6 nights in Jul 2021
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort

Run down and not so clean

The location of the hotel is good, but that's about it. The inside looks like a run down cruise ship. The rooms seem okay at first, but the AC is very noisy and the bed not really comfortable and the cleanliness of the entire hotel is just not good. I would have actually not been surprised if the place would have had fleas or bed bugs. The hallways of the hotel were dirty. It's a shame. A lot could be made out of this location, but a lot of renovation work and cleaning will have to be put in. Do not recommend.
Stayed 1 night in Jul 2021
Verified

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt hotel til prisen

Det er vores 2. gang på hotellet og vi har især været glade for den gode udsigt på værelset. Vi havde family room med gode senge til alle. Morgenmad lidt kedelig, men med i prisen, så ok.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prima

Hotel wurde renoviert. Jetzt super.
Stayed 4 nights in Sep 2020
Verified

8/10 Good

Bien

Liked: Staff & service
Lors de notre arrivée, le personnel était agréable mais nous a moitié expliqué les instructions pour notre séjour : n’a pas mentionné l’heure et le lieu du petit déjeuner par exemple. L’hôtel a besoin d’une rénovation. Les chambres sont plus ou moins propres mais on y trouve des toiles d’araignée, une salle de bain mal entretenue et balcon avec murs et nappe sur la tables moisis. Le petit déjeuner était bon. En somme, cet hôtel ne mérite plus ses 4 étoiles. La vue en face du lac était la seule chose rattrapable. L’emplacement de l’hôtel était pratique, nous étions a quelques minutes en voiture de Stresa.
Stayed 2 nights in Sep 2020
Verified

6/10 Okay

domenico

Disliked: Cleanliness, property conditions & facilities

vorrei .... (essere hotel 4stelle)....ma no posso!

l'hotel che forse un tempo era classificato 4stelle ora appare decaduto, e le stelle si sono affievolite nel loro splendore, peccato! colazione con prodotti non di gran scelta (frutta sciroppata,) caffè a self service discutibile per qualità.... Le camere abbastanza pulite, il bagno da rivedere.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Maria

Liked: Staff & service, room comfort
La photo sur le site donne envie d y aller. Mais j ai ete decue, la carte pas top. C est vieilliot. Le buffet est sympa
Stayed 1 night in Sep 2020
Verified

6/10 Okay

Verified traveler

Das Hotel liegt schön direkt am See. Der Pool Bietet einen schönen Blick auf den See, ist jedoch renovierungsbedürftig. Auch die Zimmer sind veraltet und könnten eine Renovierung vertragen. das erste Zimmer, dass man uns angeboten hat, war nicht richtig sauber. Auf unsere Beschwerde bekamen wir an der Rezeption sofort ein neues Zimmer, dass dann von der Sauberkeit ok war. Das Frühstück war zu coronazeiten ok. Man bekommt Einmal-Handschuhe zur Bedienung am Buffet Und
Stayed 3 nights in Sep 2020
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel Need a Renovation of the rooms and Pool. Also more Love to the detail. In our room water came into the room when it rained.
Stayed 6 nights in Aug 2020
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bello. Camera con vista lago ottima. Bella la piscina nel parco con servizio bar.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Daniele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good structure in a beautiful location. The pool is very nice with a great view
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
L'hotel sarebbe splendido, il personale è gentilissimo, peccato la scarsa manutenzione.
Stayed 2 nights in Aug 2020
Verified

2/10 Terrible

Stefano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Guardate altrove

Lo danno come albergo 4 stelle ma non so neanche se si può definire un 3 stelle, la location è fantastica come la vista diretta sul lago! Il posto è trascurato le camere trasandate e il bagno molto datato con scarsissima pulizia
Stayed 2 nights in Aug 2020
Verified

6/10 Okay

Ergün

Liked: Cleanliness, staff & service
Bad gehört renoviert .... Personal hilfsbereit und freundlich .
Stayed 3 nights in Aug 2020
Verified

4/10 Poor

Massimo

Liked: Staff & service
Disliked: Cleanliness
Personale gentile ma la struttura non è certamente da 4 stelle.
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Hotel was beautiful and right on the lake. The views are great and the room very comfortable and clean. The restaurant was very good and service was great. Would highly recommend this hotel.
Stayed 1 night in Aug 2020
Verified

4/10 Poor

manuel

Disliked: Staff & service, amenities, property conditions & facilities
l'aria condizionata non funzionava bene e la doccia era scomoda..l'hotel non era nuovissimo rispetto a come appare nelle foto
Stayed 1 night in Aug 2020