- Liked: Staff & service, property conditions & facilities, room comfort
Lacking in the detail to make it boutique
Although the hotel is located in a beautiful spot, it is difficult to find and it’s well off the beaten track. We couldn’t find the hotel on arrival and calling at the neighboring Wellness hotel to ask directions resulted in a crazy “we have no idea where vivenda Miranda is”. Parking is at a premium but mostly there’s a certain malaise among the staff. So many warmed to us but relayed HR issues that caused them all to fear for their jobs especially as all tips go to the hotel not them. The owner we saw on several occasions but he chose to avoid any words of welcome. There was only one English Channel available “CNBC!” On the tv in their premium room! The ac froze up daily so to wrap up. Great potential but suffers from a fawlty towers syndrome. Did I forget the neighbors barking dog kudjo? Barked for 24 hours a day. To sum up nice place but has zero personality for the $$$ paid.