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Hotel Los Lagos Spa & Resort

Property class: 3.5

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Photo gallery for Hotel Los Lagos Spa & Resort

A lush, tropical garden with a hot spring area, stone seating, and a variety of plants.
A couple dining at a table in a pool surrounded by tropical plants and rocks.
A bar area with a central island, bar stools, hanging lights, and a tropical mural.
A mountain with a red-roofed building complex at its base, surrounded by lush greenery.
A landscaped entrance with a sign for Hotel Los Lagos Spa & Resort, surrounded by tropical vegetation and a mountain in the background.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
The current price is $157
$139 nightly
$157 total
Total with taxes and fees
Sep 15 - Sep 16

Explore the area

View in a map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Place, Los Lagos Hot Springs
    ‪2 min walk‬
  • Place, Paradise Hot Springs
    ‪14 min walk‬
  • Place, Baldi Hot Springs
    ‪17 min walk‬
  • Airport, La Fortuna (FON-Arenal)
    ‪13 min drive‬

Room options

View all photos for Standard Room, Mountain View

A room with a wooden cabinet, a painting, and a view of a mountain through a sliding glass door.

Standard Room, Mountain View

9.2 out of 10
Wonderful
(149 reviews)
  • Mountain view
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, Mountain View

A room with a wooden cabinet, a painting, and a view of a mountain through a sliding glass door.

Superior Room, Mountain View

9.2 out of 10
Wonderful
(63 reviews)
  • Mountain view
  • 646 sq ft
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons
  • Free WiFi

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About the neighborhood

La Fortuna

Located in La Fortuna, Hotel Los Lagos Spa & Resort is in a rural location, within a 15-minute walk of Los Lagos Hot Springs and Paradise Hot Springs. .This family-friendly hotel is 0.7 mi (1.1 km) from Baldi Hot Springs and 3.9 mi (6.3 km) from Arenal Volcano National Park.

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.1 miles
  • Paradise Hot Springs - 14 min walk - 0.8 miles
  • Kalambu Hot Springs - 14 min walk - 0.8 miles
  • Termales Los Laureles - 14 min walk - 0.8 miles
  • Baldi Hot Springs - 17 min walk - 0.9 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 164 min drive

Restaurants

  • ‪Coffee Time - ‬3 min drive
  • ‪Baldi Premium Bar - ‬18 min walk
  • ‪Soda La Palma - ‬5 min drive
  • ‪Lemnos Wetbar - ‬1 min walk
  • ‪Rain Forest Café - ‬2 min drive

About this property

Hotel Los Lagos Spa & Resort

Hotel Los Lagos Spa & Resort offers 96 air-conditioned accommodations with safes and hair dryers. Plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

11 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide and a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.
Make yourself at home in one of the 96 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 11 outdoor pools, hot springs, and a nightclub. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at Las Palmas, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, laundry facilities, and a safe deposit box at the front desk. Planning an event in La Fortuna? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 2 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Las Palmas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Hot tub
  • Indoor pool
  • Kayaking
  • Nightclub
  • Waterslide
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Accessible shuttle
  • No elevator
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: CRC 32500
  • Christmas Eve (December 24) Gala Dinner per child: CRC 17500 (from 3 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: CRC 42500

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1274 out of 1578 reviews
Rating 8 - Good. 211 out of 1578 reviews
Rating 6 - Okay. 51 out of 1578 reviews
Rating 4 - Poor. 26 out of 1578 reviews
Rating 2 - Terrible. 16 out of 1578 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful wonderfully maintained resort. Breakfast is excellent and the pools very enjoyable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Dalton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our favorite stay out of our entire stay. Staff and location were amazing!!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was excellent. The amenities satisfy both kids and adults alike.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, friendly staff, beautiful grounds!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the access to the hot springs, the delicious breakfast, and the friendly staff. The rooms are fairly basic but are comfortable and roomy.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is very nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Marco

Liked: Cleanliness
Great resort
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Joshua Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, hotsprings were very nice and relaxing. Excellent view of the volcano.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was the biggest and best Ive ever had included at a resort! Great pools and beautiful property!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort, lots of hot and cool pools. Helpful staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time here loved everything, and the staff was so helpful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities
Very spacious, private and clean rooms. Beautiful property with lots of pools and very friendly staff
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and meals.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ashly

Liked: Cleanliness, staff & service, amenities
Loved this place everything top service
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, pools and food were great, property is very well maintained, excellent location. And the adjacent Los Cañones zipline was an amazing experience. Pura Vida!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loved the pools and hot springs. The grounds are beautifully maintained. Staff are friendly and helpful. Would highly recommend this resort.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with a lot of options and great dining
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Tingting

Liked: Cleanliness
Very good resort with reasonable price
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent say the staff were polite courteous helpful the amenities are great that all the different pools were fantastic the towel service was fantastic loved it
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Antone

Liked: Staff & service
Disliked: Property conditions & facilities
It’s was an okay stay, can see the potential in the property if they had to do a complete renovation
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Luann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning resort!! So much to see within the resort itself. Hot springs and nature trails were amazing. People were friendly and accommodating. Highly recommend this resort.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd stay in 2 years! One of the best hotels I have stayed at! Your missing out if you don't check this place out .
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the lush grounds!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing!
Stayed 4 nights in May 2026