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4.8 / 5Exceptional
53 reviews


  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly


What's nearby

  • Popular Location
    Aravis Aquatic Park
    10 min walk
  • Popular Location
    Transval Ski Lift
    5 min drive
  • Popular Location
    10 min drive
  • Airport
    Geneva (GVA-Cointrin Intl.)
    50 min drive

Choose dates to view prices

Book online or call:

  • Privilege Double Room

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Double Premium

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  • Junior Suite

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed OR 1 Twin Bed
    More details
  • Junior Suite Standard

    More details
  • Suite Privilege

    Room Amenities

    • Sleeps 4
    • 1 Queen Bed OR 1 Double Sofa Bed
    More details
  • Suite Privilege

    More details

About this area

La Clusaz

Located in La Clusaz, Au Coeur du Village is near the boardwalk. The area's natural beauty can be seen at Lake Annecy and Col des Aravis, while Le Hameau des Alpes and Heritage Museum are cultural highlights. Traveling with kids? Consider Kart Parc and Les Passagers du Vent.

Popular Location

What's nearby

  • Aravis Aquatic Park - 10 min walk
  • Transval Ski Lift - 5 min drive
  • Telemix l’Etale Ski Lift - 5 min drive
  • Névé - 10 min drive
  • Croix Fry Ski Lift - 17 min drive

Getting around

  • St-Pierre-en-Faucigny Station - 22 min drive
  • Geneva (GVA-Cointrin Intl.) - 50 min drive


  • Le Cinq – Serves dinner on select days.
  • Le Coeur – Restaurant with a bar. Serves breakfast and dinner daily.

About this property

Au Coeur du Village

5-star family-friendly hotel, walk to La Clusaz Ski Resort
Along with 2 restaurants, this hotel has ski-in/ski-out access and an indoor pool. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free ski shuttle. Additionally, a snack bar/deli, a steam room, and a conference center are onsite. All 54 rooms offer free WiFi, Smart TVs, and free newspapers. Guests will also find in-room massages and safes.
Au Coeur du Village offers 54 accommodations with safes and complimentary newspapers. Smart televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Free valet parking
Free area shuttle up to 7 km
Free ski shuttle

Food and drink

Buffet breakfast available for a fee daily 7 AM–10 AM
2 restaurants

Things to do

Downhill skiing
Indoor pool
Spa services
Steam room

Family friendly

Babysitting/childcare (surcharge)
Dry cleaning service
Free area shuttle
Free supervised childcare/activities
Indoor pool
Laundry facilities
Snack bar/deli



Guest services

Concierge services
Dry cleaning service
Laundry facilities
Luggage storage
Ski-in/ski-out access
Wedding services

Languages spoken


Business services

Meeting rooms
Conference center




6 treatment rooms
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment room(s)
Manicures and pedicures
Massage - hot stone
Massage - sports
Spa tub
Turkish bath/hammam


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Wheelchair-accessible parking
Assistive listening devices available
Braille signage


Fireplace in lobby
TV in lobby

Room amenities


Smart TV


Free newspapers
In-room massage



Check-in time starts at 4 PM


Check-out before noon


  • Pets allowed for an extra charge of EUR 20 per pet, per day

Children and extra beds

  • Children are welcome.

Property payment types

American Express

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night for adults; EUR 3.00 per night for guests up to 18 years old.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25 for adults and EUR 15 for children (approximately)
  • Pet fee: EUR 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Pool access available from 8 AM to 10 PM.

Property is also known as

  • Au Coeur Village
  • Au Coeur Village Hotel
  • Au Coeur Village Hotel La Clusaz
  • Au Coeur Village La Clusaz
  • Au Coeur du Village Hotel
  • Au Coeur du Village La Clusaz
  • Au Coeur du Village Hotel La Clusaz


5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

Luxury hotel in central location

Lovely 5 day stay. If not eating in the hotel be sure to book a restaurant in town over the weekend as it gets very booked up.

Pros: Spa facilities were very welcoming after a day's skiing

Location: Short walk to the ski lifts and up into the main square

Stayed 5 nights in Jan 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place and friendly staff

Amazing hotel in the heart of the village, just next to the ski slopes. The spa has a great swimming pool with jacuzzi, sauna, Hammam which is much appreciated after a day of skiing. Room was spacious and offered all what you expect from a relais et châteaux accomodation. Changing room with shower available after you checked out to be comfortable before travelling back from the village.

Stayed 2 nights in Jan 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent but...

Everything about the hotel was excellent... the location, lobby, spa, room, staff, food etc My only comment is about the beds... the mattress is just not comfortable

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Possibly the best hotel we have ever stayed in.

We had a lovely stay at this hotel, it was extremely romantic, based in a lovely area, lots of restaurants nearby, the hotels staff were extremely friendly and helpful speaking both English and French fluently. The restaurant was booked up when we stayed at the hotel (plus it was a little out of our price range) so the staff recommended some local restaurants.

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