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Hotel Fleur-de-Lys

2.0 star property

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Photo gallery for Hotel Fleur-de-Lys

Lobby sitting area
Blackout drapes, soundproofing, cribs/infant beds, free WiFi
Interior
Exterior
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Room service
  • Housekeeping
The current price is $184
$167 nightly
$184 total
Total with taxes and fees
Jun 26 - Jun 27

Explore the area

View in a map
13 Avenue Léopold-Robert, La Chaux-de-Fonds, Neuchâtel, 2300
  • Place, International Clock-making Museum
    ‪5 min walk‬
  • Place, Bois du Petit-Chateau Zoo
    ‪8 min walk‬
  • Place, La Maison Blanche
    ‪18 min walk‬

Room options

View all photos for Double Room

Double Room | Blackout drapes, soundproofing, cribs/infant beds, free WiFi

Double Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 3 Bedrooms

Blackout drapes, soundproofing, cribs/infant beds, free WiFi

Suite, 3 Bedrooms

  • 365 sq ft
  • 3 bedrooms
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Single Room

Single Room | Blackout drapes, soundproofing, cribs/infant beds, free WiFi

Single Room

8.0 out of 10
Very good
(2 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Similar properties

Front of property
Hôtel des Trois Rois
Le Locle
  • Free WiFi
  • Breakfast available
  • Parking available
  • Laundry
3.7 out of 5, Good, 19 reviews
$179 nightly
The price is $196
Jul 25 - Jul 26
Total with taxes and fees
Hôtel des Trois Rois

About the neighborhood

La Chaux-de-Fonds

A stay at Hotel Fleur-de-Lys places you in the heart of La Chaux-de-Fonds, steps from La Chaux-de-Fonds District and 4 minutes by foot from International Clock-making Museum. .This hotel is 0.8 mi (1.2 km) from Bois du Petit-Chateau Zoo and 1 mi (1.7 km) from La Maison Blanche.

What's nearby

  • La Chaux-de-Fonds District - 1 min walk - 0.0 miles
  • International Clock-making Museum - 5 min walk - 0.3 miles
  • Bois du Petit-Chateau Zoo - 8 min walk - 0.4 miles
  • La Maison Blanche - 18 min walk - 1.0 mile
  • Neuchatel Botanical Garden - 21 min drive - 13.9 miles

Getting around

  • Le Chaux-de-Fonds Station - 8 min walk
  • Geneva International Airport (GVA) - 87 min drive

Restaurants

  • ‪Migros Restaurant - ‬7 min walk
  • ‪Avenue 23 - ‬5 min walk
  • ‪Brasserie la Fontaine - ‬1 min walk
  • ‪Laiterie Sterchi - ‬2 min walk
  • ‪Le Panetier - ‬2 min walk

About this property

Hotel Fleur-de-Lys

Hotel Fleur-de-Lys offers 28 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 28 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include blackout drapes/curtains, housekeeping is provided daily, and cribs/infant beds (surcharge) can be requested.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Take advantage of the hotel's room service.
Featured amenities include luggage storage and an elevator.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Crib (surcharge)
  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Room service

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (4:00 PM - 7:00 PM) and Saturday - Sunday (4:00 PM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per pet, per day
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for CHF 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 30 per pet, per day
  • Crib (infant bed) fee: CHF 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Hotel Fleur-de-Lys La Chaux-de-Fond
Fleur-de-Lys La Chaux-de-Fond
Hotel Fleur-de-Lys La Chaux-de-Fonds
Fleur-de-Lys La Chaux-de-Fonds
Hotel Fleur-de-Lys Hotel
Hotel Fleur-de-Lys La Chaux-de-Fonds
Hotel Fleur-de-Lys Hotel La Chaux-de-Fonds

Hotel Fleur-de-Lys Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 26 out of 108 reviews
Rating 8 - Good. 54 out of 108 reviews
Rating 6 - Okay. 20 out of 108 reviews
Rating 4 - Poor. 6 out of 108 reviews
Rating 2 - Terrible. 2 out of 108 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Emmanuelle

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Arnd

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Jun 2023
Verified

6/10 Okay

Nicolas

Liked: Cleanliness, staff & service, amenities
Minimaliste
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Fabien

Liked: Cleanliness, staff & service
Nécessite un rafraîchissement.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Sympathique
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Willi

Liked: Cleanliness
Minimal Standard aber ok. WC hinter der Toilettentür aber nur für schlanke Menschen. Restaurant Angebot vielfältig, Personal aufmerksam. Frühstück eher knappes Angebot, entspricht einem Petit Déjeuner aber auch ok.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Rene

Einfaches Hotel an zentraler Lage. Zimmer sind renoviert. Alter Lift, dunkle Reception. Einfacher Zimmer Komfort. Einfaches Frühstück. Preis-Leistungsverhältnis nicht gegeben, Zimmerpfeis war für die Leistung viel zu hoch. Netter Receptionist. Parkplätze müssen in blauer Zone gefunden werden. Was auch klappte. Restaurant im Hotel machte nicht den besten Eindruck in Sachen Sauberkeit und Auftritt.
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Christophe

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Déconseillé si vous voulez dormir.

Les parois sont en cartons. Aucune insonorité. On entend même très bien, le voisin d’à côté actionner les interrupteurs. Sur le matin, tout le monde se réveille normal, alors là on entend très bien les douches de tout le monde et c’est un balai incessant de porte de chambre qui claque quand les gens quittent leur chambre. L’ascenseur n’est pas sécurisé du tout, un côté de l’ascenseur n’est pas protégé par une porte quand il est en mouvement. Le petit déjeuner n’est pas suffisant garni, il propose peu de produits de qualité médiocre. En plus il faut demander à chaque fois au personnel située dans la pièce à côté lorsque vous désirez un café ou thé. Le seul point pratique de cet hôtel est qu’il est mitoyen avec un restaurant. Je fais beaucoup d’hôtel ça fait longtemps que je ne m’étais pas retrouvé dans un hôtel de la sorte.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Gabi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal😀
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Ludwig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Lage, freundliches Personal.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Yann-Eric

Liked: Cleanliness, staff & service, room comfort

Bon accueil et bon rapport Q/P

Très bien. Une petite renovation de salle de bain serait un plus.
Stayed 4 nights in Jun 2022
Verified

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is good and the adjacent restaurant was good too. I wasn't happy an iron for clothes pressing was not available at all and i would have needed to pay for that service. Arriving in the evening the service is not available anyway. So, I a lot of hot water for steam was used to make clothing presentable for work.
Stayed 3 nights in May 2022
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Bon accueil. Correct. Propreté à optimiser

Bon accueil et prix correct. Une petite attention sur le ménage (parties non visibles tel sous le litnnnn)
Stayed 2 nights in Mar 2022
Verified

8/10 Good

Benno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hier stimmt das Preis-Leistungsverhältnis. Gerne wieder
Stayed 5 nights in Jan 2022
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Photos very distort. The hotel equipment is quite old. In the hallways and in the rooms you can smell cigarettes. Bathroom is quite noisy in the night. Parking lot does not have enough capacity. Receptionist did not speak English. The walls are noisy as if they were made of paper.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book parking in advt!

No parking available on arrival and difficult to find nearby. Hotel and attached restaurant very good.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Yann-Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport q/p
Stayed 3 nights in Sep 2021
Verified

4/10 Poor

Thierry

Disliked: Staff & service, property conditions & facilities, room comfort

Aucunes isolations sonores!

Hélàs déçu à 100%, extrêmement bruyant, aucunes isolations sonores. Pour un hôtel 3* pas de téléphone dans la chambre. Insalubrité évier bouché, innondation quand on ouvre le robinet voir photos. Suis sorti épuisé de cet endroit, avec comme réponse du personnel à la réception suite aux remarques, on en prend note☹.
Stayed 2 nights in Sep 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Lage sehr gut (Nähe Bahnhof). Einrichtung etwas veraltet, sollte teilweise renoviert werden. Frühstück i.O. Personal freundlich und zuvorkommend.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

tremoulet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

J'ai passé juste une nuit, mais très correct. Bon rapport Qualité prix
Stayed 1 night in Jun 2021
Verified

8/10 Good

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refurbished room on level 3. Everything else average, but key for parking on request free of charge and happy to have a breakfast these COVID days. Well all in all!
Stayed 2 nights in Dec 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Sauberes stadthotel. Freundliche Rezeption . Frühstück ok
Stayed 1 night in Jul 2020
Verified

8/10 Good

robin

Liked: Cleanliness, staff & service, room comfort

Tarif presque raisonnable

il faudra pour apprécier cet hôtel le comparer à ce qui est comparable d'un point de vue tarifaire. Or, les tarifs pratiqués en Suisse étant plutôt élevés, on peu considérer que cet hôtel ne s'en sort pas trop mal. Pour le charme, il faudra taper plus haut...
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles super

Alles war super. Man merkte, dass das hotel etwas älter ist, was sich aber nicht negativ auf den Aufenthalt auswirkte. Das personal war freundlich und hilfsbereit.
Stayed 1 night in Jun 2020
Verified

8/10 Good

Yann-Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon accueil propre et calme

Propre et bon rapport Q/P Personnel accueillant
Stayed 1 night in Feb 2020