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Hôtel AKENA TROYES - La Chapelle-Saint-Luc

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Photo gallery for Hôtel AKENA TROYES - La Chapelle-Saint-Luc

Lounge
Interior
Interior
Lobby sitting area
Exterior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
$112
$99 nightly
$112 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
Rue de l'Orme de la Croix, La Chapelle-Saint-Luc, Aube, 10600
  • Place, McArthurGlen Troyes Outlet Mall
    ‪6 min drive‬
  • Place, Marques Avenue Troyes
    ‪9 min drive‬
  • Place, Cathédrale St-Pierre et St-Paul
    ‪10 min drive‬

Room options

View all photos for Standard Double Room

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Standard Double Room

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Premium Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Twin Room

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Family Room

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Family Room

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Double Room (PMR)

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Double Room (PMR)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed

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  • Pet friendly
  • Free WiFi
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4.5 out of 5, Wonderful, 1,001 reviews
$71 nightly
The price is $82
Feb 22 - Feb 23
Total with taxes and fees
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About the neighborhood

La Chapelle-Saint-Luc

When you stay at Hôtel AKENA TROYES - La Chapelle-Saint-Luc in La Chapelle-Saint-Luc, you'll be within a 10-minute drive of Église Ste-Madeleine and Théâtre de la Madeleine. .This hotel is 2.8 mi (4.5 km) from Ruelle des Chats and 3.1 mi (5 km) from Maison de l'Outil et de la Pensee Ouvriere.

What's nearby

  • McArthurGlen Troyes Outlet Mall - 6 min drive - 6.4 miles
  • Marques Avenue Troyes - 9 min drive - 6.4 miles
  • Cathédrale St-Pierre et St-Paul - 10 min drive - 5.8 miles
  • Espace Argence - 10 min drive - 5.8 miles
  • Stade de l'Aube - 11 min drive - 10.0 miles

Getting around

  • Troyes Station - 11 min drive

Restaurants

  • ‪Holly’s Diner - ‬6 min walk
  • ‪Buffalo Grill La Chapelle St Luc - ‬1 min walk
  • ‪Au Bistro - ‬5 min drive
  • ‪Restaurant le Sarrail - ‬4 min drive
  • ‪Le Quiz Hamburger Kot - ‬4 min drive

About this property

Hôtel AKENA TROYES - La Chapelle-Saint-Luc

Hotel in La Chapelle-Saint-Luc with free parking
Hôtel AKENA TROYES - La Chapelle-Saint-Luc offers 63 accommodations with air conditioning. Televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 63 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and complimentary use of a nearby fitness facility. Additional features at this hotel include a banquet hall and a vending machine.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 8:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 8:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 8:30 AM for a fee: EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 29 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.00 for adults and EUR 6.50 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, ANCV Chèques-vacances, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel AKENA La Chapelle Saint Luc
Hôtel AKENA TROYES - La Chapelle-Saint-Luc Hotel
Hôtel AKENA TROYES - La Chapelle-Saint-Luc La Chapelle-Saint-Luc

Hôtel AKENA TROYES - La Chapelle-Saint-Luc Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 316 out of 437 reviews
Rating 8 - Good. 94 out of 437 reviews
Rating 6 - Okay. 16 out of 437 reviews
Rating 4 - Poor. 6 out of 437 reviews
Rating 2 - Terrible. 5 out of 437 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Mary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here on 3 previous occasions and have always been really happy with everything. Sadly the hotel seems to be understaffed. We couldn’t find a member of staff when we checked in. There was no one in the bar when we wanted to order a drink and had to wait until the person on reception was free.
Stayed 2 nights in Sep 2025

6/10 Okay

Sharnie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property itself was nice, it was clean and functional, good bedroom sizes. The downside was the issues and the lack of coffee. I paid on arrival. My husband went to the bar to get some drinks, and was charged again for the room, he had been getting the cases from the car so didn’t see me pay. When we challenged the staff he did refund us, said it would happen automatically, but half hour later called us down with our card. then it turns out he refunded too much and called us back again to pay back the £12 he over charged. Was told the coffee machine was free to use but remained switched off, The hotel was good, but let down by the back and forth because of their errors. Would likely book somewhere else next time
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Stayed 1 night in Aug 2025

10/10 Excellent

Katherine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and the family room was perfect in every way. Room was spotless and very clean
Stayed 1 night in Aug 2025

10/10 Excellent

Massimo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for the scope

Very nice property, very spacious double room for the 4 of us. Just perfect for a quick stop on a long journey to south of France
Stayed 1 night in Jul 2025

8/10 Good

Oliver

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Second time success

Our second visit to this hotel as we were so impressed. The price doesn’t reflect the great quality! Only negatives this time were the delay with breakfast (for anyone in a rush) and one of the kid’s beds being under the tv ledge, my son was worried he would bump is head. A great night was had by al!
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Crinu David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They surely deserve more than 3 stars

We booked a night in a family room, which, to our pleasant surprise, was actually a suite. The room was clean and well maintained, and the beds were comfortable. Although it is conveniently located near the motorway, the noise level was more than reasonable. There were two bathrooms — one with a toilet and sink, and one with a shower and sink — which was very convenient for our family of four. I found the bathrooms quite luxurious, especially after a bad experience in another hotel rated as four stars. Breakfast was also nice, with a good variety of sweet and savoury options and good coffee. The staff were kind and helpful, and overall, we had a really nice and restful time.
Stayed 1 night in Aug 2025

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed as a family for a night on the way down the south. It was very pleasant stay, with clean rooms, comfy bed and friendly staff. Would gladly visit again.
Stayed 1 night in Aug 2025

6/10 Okay

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Stayed 1 night in Jul 2025

8/10 Good

Ramzi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great little stopover hotel in a convenient place with plenty of parking. Rooms are clean and the beds are comfortable. Nothing glamorous about it or the area it is in but, for me, it is a better hotel with nicer rooms than you’ll find in Troyes centre for the price. Would recommend and stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Very comfortable room and bed. Super clean and quiet
Stayed 1 night in Jun 2025

10/10 Excellent

GREG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Night

Modern and very clean.
Stayed 1 night in Jun 2025

10/10 Excellent

SYED ALI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value
Stayed 1 night in May 2025

6/10 Okay

Joanna

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

As usual AKENA Troyes was excellent in every way possible, have stayed 4 times on route to our home in montelimar and have not been disappointed at all , so clean and Freindly, fab breakfast and really comfortable lounge and bar area for relaxing
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Stay – Won’t Be Returning

We have stayed here before on our way to ski holidays, but this time was a disappointment. Not sure if there was a change in management, but the experience was definitely not the same. Service and overall quality have declined, making for an underwhelming stay. Unfortunately, we won’t be returning.
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close places to eat, parking good. Breakfast great
Stayed 1 night in Feb 2025

10/10 Excellent

LUIS, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2024

10/10 Excellent

Miranda

Traveled with family
Liked: Property conditions & facilities, room comfort
Great service from all staff. Lovely comfortable beds, slept so well. Great size family rooms and with a seperate WC. Nice and quiet rooms too even though close to a busy road, could not hear traffic noise.
Stayed 1 night in Jan 2025

10/10 Excellent

Nikki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stopover Hotel

Perfect hotel for our stopover on the way back to the Eurotunnel from the Alps. Spotlessly clean, very comfortable, great value, friendly staff and great location. EV chargers on site and a Buffalo Grill right next door for dinner! They still had their Christmas decorations up which made it cosy and welcoming.
Stayed 1 night in Jan 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good for stop off to Alps

Great stopping off point for the Alps. Electric Charging for Cars available at hotel and near by (Fast Charge) Great Bakery and Resturant nearby.
Stayed 1 night in Dec 2024

10/10 Excellent

Vanesa, London

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Super clean and perfect for families. Very nice with pets too. Recommend.
Stayed 1 night in Jan 2025