ski rental from in-house store, ping-pong and other games, friendly and helpful staff, ease of check-in and check-out, cleanliness, plenty of parking
Internet service slow and not always easy to stay connected bread delivery earlier in the morning to accommodate those who ski early (not available till 8:00 - we were already on our way to slopes then) all you need in the kitchen, but not very modern would be nice to have a real shower to stand-in (had only tub with douchette)