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THE GENERAL KYOTO Bukkoji Shinmachi

3.0 star property

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Lobby lounge
Reception
Standard King Room, Non Smoking (Up to 2 people aged 6 and above) | Desk, laptop workspace, free WiFi, bed sheets
Lounge
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
385 Funebokocho Shimogyo Ward, Kyoto, Kyoto, 600-8443
  • Place, Shijo Street
    ‪1 min walk‬
  • Place, Nishiki Market
    ‪9 min walk‬
  • Place, Pontocho Alley
    ‪17 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪57 min drive‬

Room options

View all photos for Standard King Room, Non Smoking (Up to 2 people aged 6 and above)

Standard King Room, Non Smoking (Up to 2 people aged 6 and above) | Desk, laptop workspace, free WiFi, bed sheets

Standard King Room, Non Smoking (Up to 2 people aged 6 and above)

10.0 out of 10
Exceptional
(3 reviews)
  • 217 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room, Non Smoking (Up to 2 people aged 6 and above)

Superior King Room, Non Smoking (Up to 2 people aged 6 and above) | Desk, laptop workspace, free WiFi, bed sheets

Superior King Room, Non Smoking (Up to 2 people aged 6 and above)

10.0 out of 10
Exceptional
(3 reviews)
  • 252 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking (Up to 3 people aged 6 and above)

Superior Twin Room, Non Smoking (Up to 3 people aged 6 and above) | Desk, laptop workspace, free WiFi, bed sheets

Superior Twin Room, Non Smoking (Up to 3 people aged 6 and above)

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • Sleeps 6
  • 2 Twin Beds

Similar properties

Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old) | Down comforters, cribs/infant beds, free WiFi, bed sheets
THE GENERAL KYOTO Shijyo Shinmachi
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
4.9 out of 5, Exceptional, 131 reviews
THE GENERAL KYOTO Shijyo Shinmachi

About the neighborhood

Kyoto

With a stay at THE GENERAL KYOTO Bukkoji Shinmachi in Kyoto (Shimogyo Ward), you'll be steps from Shijo Street and 10 minutes by foot from Nishiki Market. .This hotel is 8.4 mi (13.5 km) from Lake Biwa and 1.1 mi (1.8 km) from Nijō Castle.

What's nearby

  • Shijo Street - 1 min walk - 0.1 miles
  • Nishiki Market - 9 min walk - 0.5 miles
  • Kawaramachi Street - 14 min walk - 0.8 miles
  • Pontocho Alley - 17 min walk - 0.9 miles
  • Nijō Castle - 18 min walk - 1.0 mile

Getting around

  • Shijo Station - 4 min walk
  • Gojo Station - 10 min walk
  • Itami Airport (ITM) - 60 min drive

Restaurants

  • ‪Goodman Roaster - ‬2 min walk
  • ‪The Terminal Kyoto - ‬2 min walk
  • ‪Kimono Tea House Maikoya - ‬2 min walk
  • ‪Ailes 新町 - ‬1 min walk
  • ‪BISTRO BAR A VIN C(ビストロ バール ア ヴァン セー) - ‬3 min walk

About this property

THE GENERAL KYOTO Bukkoji Shinmachi

Hotel in Kyoto, steps from Shijo Street
THE GENERAL KYOTO Bukkoji Shinmachi offers 16 air-conditioned accommodations with slippers and designer toiletries. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Kyoto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Make yourself at home in one of the 16 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include desks, and housekeeping is provided daily.
Take advantage of the hotel's room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: JPY 2,300 for adults and JPY 2,300 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for JPY 1100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2300 for adults and JPY 2300 for children
  • Crib (infant bed) fee: JPY 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

ZA JENERARU KYOUTO BULTUKOUJISHINMACHI
THE GENERAL KYOTO Bukkoji Shinmachi Hotel
THE GENERAL KYOTO Bukkoji Shinmachi Kyoto
THE GENERAL KYOTO Bukkoji Shinmachi Hotel Kyoto

THE GENERAL KYOTO Bukkoji Shinmachi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 55 out of 66 reviews
Rating 8 - Good. 8 out of 66 reviews
Rating 6 - Okay. 1 out of 66 reviews
Rating 4 - Poor. 1 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Alessia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Sofia Justine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at this hotel in Kyoto. From the moment we arrived, everything felt effortless and welcoming. The room was spacious, comfortable, and beautifully designed. The location was perfect - so convenient for exploring the city yet peaceful when we wanted to relax. The staff truly made the experience exceptional. A special thank you to Mariko at reception, who helped us with our luggage transfer and went out of her way to be kind, attentive, and helpful - her warmth made us feel instantly at home. We also want to thank the wonderful gentleman at breakfast each morning. The breakfast itself was a highlight of our stay. The delicious dishes, fresh pastries, and beautifully presented plates were unforgettable, but it was his friendliness and care that made it even more memorable. We still miss those breakfasts! This was an amazing stay all around: the hotel, the people, the food, and the atmosphere. Thank you so much for making our time in Kyoto so special. We can’t wait to come back.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
The lounge was a very peaceful place during our visit.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast, helpful staff, safe, quiet, and convenient location.
Stayed 3 nights in Apr 2025

8/10 Good

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint and cute. Staff is amazing. Close to shopping strip and Gion.
Stayed 4 nights in Apr 2025

10/10 Excellent

Loudi-Mae

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in a great area
Stayed 4 nights in Mar 2025

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a cute and quaint boutique hotel. The rooms are super clean and modern. We stayed in room 202 hada side tinted window but was so new inside. Loved tne shower and the fact the toilet bowl had a seperate door. It is close to the main stripe and you can walk anywhere close by.7-11 right around tbe corner.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lijuan

Stayed 1 night in Oct 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay at the General Kyoto Bukkoji Shinmachi

Very pleasant stay. Staff was super friendly and helpful. The complimentary longe was a nice touch. The only minor issue was with the humidity level in the room and the hardness of the bed.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful and couldn’t do enough. Breakfast was beautiful and we loved making new friends with drinks and nibbles between 5-7pm each afternoon.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel had great amenities (free snacks, beer, water, laundry, etc.). The staff were great and welcoming. The room was comfy and bathroom was spacious. Will stay again!
Stayed 2 nights in Sep 2024

8/10 Good

Masami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. The room is big enough.
Stayed 3 nights in Jul 2024

8/10 Good

Deidre

Traveled with family
Liked: Amenities, property conditions & facilities
Staff was very friendly. Facility was very clean.
Stayed 2 nights in May 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and staff were very friendly and professional. There is also a lounge area open from midday to 10pm with complimentary food and drinks
Stayed 2 nights in May 2024

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, very helpful. It also helped that they speak English. Room was very clean. Enjoyed the lounge where snack and drinks were provided. Plenty of things to do in Kyoto. We spent a day around the Arashiyama area, a day in Gion, etc. If you have a spare day, I would recommend going to Nara for a day.
Stayed 4 nights in Oct 2023

10/10 Excellent

Yiyin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff, great snacks at the lounge
Stayed 1 night in Oct 2023

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service. Amazing location. Lovely lounge.
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Vienna

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 4 nights in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel perfectly situated in the charming small streets of the quite part of Kyoto . The staff were so friendly and helpful ! The room was so charming and tidy .
Stayed 3 nights in Jun 2023

10/10 Excellent

dongseok

Stayed 1 night in May 2023

10/10 Excellent

Rosalina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The boutique hotel was a much needed respite after our days in Tokyo. It was clean, quiet and spacious. We made use of the washer and the lounge. It was conveniently located to busses and subways.
Stayed 3 nights in May 2023

10/10 Excellent

Giorgio

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful. I loved the style, and the rooms were super clean and spacious. The lounge offers free bites and drinks throughout the day. The hotel is very close to Gion and it’s easy to get to other sites via the nearby bus and train stations. The staff was super friendly.
Stayed 4 nights in May 2023