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Tokyu Stay Kyoto Sanjo-Karasuma

3.5 star property

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Photo gallery for Tokyu Stay Kyoto Sanjo-Karasuma

Front of property
Courtyard
Lobby lounge
Courtyard
Daily buffet breakfast (JPY 2750 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
$51
$46 nightly
$51 total
Feb 1 - Feb 2

Explore the area

View in a map
392 Kakimotocho, Nakagyo-ku, Kyoto, Kyoto, 604-8173
  • Place, Shijo Street
    ‪7 min walk‬
  • Place, Nishiki Market
    ‪7 min walk‬
  • Place, Pontocho Alley
    ‪12 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪58 min drive‬

Room options

View all photos for Standard Double Room with Washing Machine (Single Use)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room with Washing Machine (Single Use)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room with Washing Machine (Single Use)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room with Washing Machine (Single Use)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room with Washing Machine (For 2 People)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room with Washing Machine (For 2 People)

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room with Washing Machine (For 2 People)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room with Washing Machine (For 2 People)

9.2 out of 10
Wonderful
(27 reviews)
  • Sleeps 4
  • 2 Large Twin Beds

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About the neighborhood

Kyoto

In the heart of Kyoto, Tokyu Stay Kyoto Sanjo-Karasuma is within a 5-minute drive of Heian Shrine and Yasaka Shrine. .This hotel is 2.3 mi (3.7 km) from Nanzen-ji Temple and 2.4 mi (3.8 km) from Kiyomizu Temple.

What's nearby

  • Shijo Street - 7 min walk - 0.4 miles
  • Nishiki Market - 7 min walk - 0.4 miles
  • Kawaramachi Street - 11 min walk - 0.6 miles
  • Pontocho Alley - 12 min walk - 0.7 miles
  • Nijō Castle - 14 min walk - 0.8 miles

Getting around

  • Karasuma Oike Station - 3 min walk
  • Karasuma Station - 9 min walk
  • Itami Airport (ITM) - 63 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪マクドナルド 烏丸御池店 - ‬2 min walk
  • ‪麺屋優光 - ‬1 min walk
  • ‪京都ことこと 烏丸御池店 - ‬1 min walk
  • ‪スタンドバイミー - ‬1 min walk

About this property

Tokyu Stay Kyoto Sanjo-Karasuma

Hotel with a restaurant, near Yasaka Shrine
Tokyu Stay Kyoto Sanjo-Karasuma offers 182 air-conditioned accommodations with all-in-one washer/dryers and safes. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 182 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided once per stay.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Enjoy a satisfying meal at 京都ことこと　烏丸御池店 serving guests of Tokyu Stay Kyoto Sanjo-Karasuma. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
京都ことこと　烏丸御池店 - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,750 per person
  • A restaurant

Restaurants on site

  • 京都ことこと　烏丸御池店

Family friendly

  • All-in-one washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • All-in-one washer/dryer
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Renovations and closures

The property will be renovating from December 8 2025 to March 13 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma Hotel
Tokyu Stay Ryougaemachi Dori Sanjo Hotel
Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma
Tokyu Stay Ryougaemachi Dori Sanjo
Tokyu Stay Ryougaemachi Dori

Tokyu Stay Kyoto Sanjo-Karasuma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 685 out of 1001 reviews
Rating 8 - Good. 216 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, room comfort
My wife, our 1-year-8-month-old, and I stayed at Tokyu Stay Kyoto from October 4th to 6th. I had heard great things about this hotel, and they absolutely lived up to the reputation. The staff was very friendly and knowledgeable about the area, even giving us a great ramen recommendation. We also enjoyed the sake offered in the lobby, we’re not usually sake drinkers, so it was fun to try something new and find one we really liked. We’ll definitely stay here again when we return to Kyoto. Thank you!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jasmin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the 3rd hotel we stayed at during our 3 week trip to Japan and it did not disappoint. Having an in unit washer/dryer made it very simple to do our laundry. The area around the hotel has great places to eat and it’s walkable to Nishiki Market. The staff are really what make this hotel amazing! They were courteous from the start, but we misplaced our camera in the cab one night. The following morning they went above and beyond trying to help us find the camera, checking in with us when we returned to the hotel at the end of the day. And when we realized which cab company we used, they called the company for us and helped us call a cab to pick up the camera. We really appreciate their efforts and cannot recommend this hotel enough
Stayed 4 nights in Oct 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful and nice. The room was clean. It was not large, but it was well kept, was well-appointed, and it was great to have the washer-dryer.
Stayed 4 nights in Oct 2025

8/10 Good

Yumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a quiet area with a lot of dining options.
Stayed 4 nights in Oct 2025

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in great location. Staff were friendly. Would recommend!
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my favorite hotel that we stayed in during our Japan trip. The rooms are so clean and spacious. It is at walking distance from popular sites. Staff was so helpful and kind. Totally recommend!
Stayed 6 nights in Oct 2025

10/10 Excellent

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the friendliest on my Japan trip. They were also super helpful. All the extras felt like a cherry on top.
Stayed 3 nights in Oct 2025

10/10 Excellent

Marli

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and great amenities. The sake and coffee in sitting are great
Stayed 4 nights in Oct 2025

10/10 Excellent

Yue

Stayed 3 nights in Sep 2025

10/10 Excellent

Dylan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was nice.

Would stay here again. The beds were a little rough on the back.
Stayed 4 nights in Oct 2025

10/10 Excellent

Josh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Oct 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Very nice and clean hotel. Staff was amazing. If I return to Kyoto, I will stay there again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Dominic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quite nice for the price and the staff was very kind/helpful!
Stayed 4 nights in Sep 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and modern looking hotel with lots of amenities! Room was small as expected with a W/D for convenience. Daily limited housekeeping with new towels/slippers and robes. The lobby staff was helpful in getting out lugggage forwarded to our next destination. Great complimentary coffee machine with choices of coffee throughout the day and nightly 2 selections of Sake to sample to end the night! The hotel was in a quiet and walkable neighborhood. We loved exploring the alleyways and walking to different locations in Kyoto! I would recommend this hotel! Will look into Tokyu Stay in other locations the next time we visit Japan! One of our favorite hotels!
Stayed 7 nights in Sep 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Many thanks to staff that accommodated my mother on site prior to check in while my daughter and I walked around Kyoto. Very much appreciated!
Stayed 2 nights in Oct 2025

8/10 Good

Jiuyi

Traveled with partner
Liked: Cleanliness, staff & service
6.5/10
Stayed 1 night in Sep 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Tiffany

Disliked: Cleanliness, property conditions & facilities
Unfortunately, this hotel is well overdue for a major cleaning. I was moved across three different rooms. The first room smelled strongly of a sour mildew and I saw black mold growing the crevice of the curtains. The second room had a mild smell of the mildew but only ONE outlet worked in the room and it was at the entryway. The third room was somewhat acceptable after being switched. The smell of mildew seems to be all throughout the rooms which I believe is caused from the air conditioning system. At a quick glance, I noticed black mold spurs growing and MAJOR dust clinging (I mean like dust strings like birthday streamers) to the upper walls and ceilings. Because I was solo traveling, I decided to just sit through with it and I do deeply regret staying because I found myself sneezing quite a bit which I fully believe is from the black mold exposure. I understand for the price wise you can not expect some luxurious experience but I believe at bare minimum you should be able to expect a clean room. The staff did apologize profusely and did offer complimentary breakfast as an apology. Staff was understanding and quick to make the change without hesitation (wondering how often they have to deal with this). Unfortunately because of my experience, I would not recommend this location until deep cleaning and maintenance is done to correct the facilities and rooms.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and bathroom was very clean and very big for Japan standards. Bed was comfortable. I appreciated all the outlets and storage space. Lobby has free coffee, tea, sake, ice, water. Location convenient next to 7/11 and subway station. Yakisoba restaurant nearby was very good. I would 100% stay here again and recommend this hotel to everyone.
Stayed 10 nights in Sep 2025

10/10 Excellent

Ayesha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to stay in Kyoto. The subway station was just a few minutes walk away. Very convenient location and excellent service.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room and with laundry available you can’t go wrong. There’s another property nearby so just make sure when you arrive that you are at the right property.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, would book again, lobby was very nice, liked the stamp postcard activity and the live translator device at the reception desk. Best stay we had in Tokyo.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jay

Stayed 3 nights in Sep 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff, great amenities, giant room, not a single complaint
Stayed 3 nights in Sep 2025