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Sibaya Lodge

3.0 star property

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Outdoor pool
Casino
In-room safe, desk, free WiFi, bed sheets
Buffet
5 restaurants; breakfast, lunch, and dinner served

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1 Sibaya Drive, Hillhead, KwaZulu-Natal, 4319
  • Place, Sibaya Casino
    ‪6 min walk‬
  • Place, Gateway Theatre of Shopping
    ‪9 min drive‬
  • Place, Umhlanga Rocks Beach
    ‪10 min drive‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, free WiFi, bed sheets

Standard Twin Room

  • Sea view
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | In-room safe, desk, free WiFi, bed sheets

Standard Room

  • Sea view
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • Sea view
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Hillhead

Located in Hillhead, Sibaya Lodge is within a 15-minute drive of Umhlanga Rocks Beach and Durban Beach. .This casino hotel is 0.4 mi (0.6 km) from Sibaya Casino and 3.4 mi (5.5 km) from Umdloti Beach.

What's nearby

  • Sibaya Casino - 6 min walk - 0.4 miles
  • Umhlanga Main Beach - 8 min drive - 4.5 miles
  • Gateway Theatre of Shopping - 9 min drive - 7.0 miles
  • Umhlanga Rocks Beach - 10 min drive - 5.6 miles
  • Durban Beach - 18 min drive - 15.4 miles

Getting around

  • Margate (MGH) - 117 min drive

Restaurants

  • ‪Red Röcker - ‬8 min drive
  • ‪Tiger's Milk - ‬8 min drive
  • ‪Tightline - ‬6 min drive
  • ‪Ocean Basket - ‬8 min drive
  • ‪Cabana Lounge @ Cabana Beach Lifestyle Resort - ‬8 min drive

About this property

Sibaya Lodge

Sibaya Lodge offers 118 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 118 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a nightclub and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Africa to Asia Restaurant, one of the hotel's 5 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Africa to Asia Restaurant - This buffet restaurant specializes in international cuisine and serves lunch and dinner.
The Royal Court Grill - This restaurant serves breakfast and dinner.
Aqua - This seafood restaurant serves dinner only. Open select days.
Sondela - This restaurant serves lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Africa to Asia Restaurant
  • Aqua
  • Sondela
  • The Royal Court Grill

Things to do

  • 1,214 slot machines
  • 48 gaming tables
  • Casino
  • Nightclub
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 1996/007/228/07

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Sibaya
Sibaya Lodge
Sibaya Lodge Umhlanga
Sibaya Umhlanga
The Sibaya Hotel Umhlanga Rocks
Sibaya Lodge Hillhead
Sibaya Hillhead
Sibaya Hotel
Sibaya Lodge Hotel
Sibaya Lodge Hillhead
Sibaya Lodge Hotel Hillhead

Sibaya Lodge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 24 out of 88 reviews
Rating 8 - Good. 28 out of 88 reviews
Rating 6 - Okay. 17 out of 88 reviews
Rating 4 - Poor. 11 out of 88 reviews
Rating 2 - Terrible. 8 out of 88 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go SA

close to the Casino
Verified

4/10 Poor

Ian

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Try to get one of the 4 sea dacing rooms withe a balcony. Helpful, friendly staff but the hotel itself has extremely limited facilities, no fridge in room, no bar or restaurant. Extremely noisy.
Stayed 9 nights in Feb 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One issue they need to address is the lack of a good security lock on their windows. The current one is very unsafe and would not stop anyone who wanted to get in. THIS IS A MAJOR WORRY!!
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Ash

Disliked: Amenities, property conditions & facilities
Breakfast was not the best, no fridge in the room with the weather being almost 40 degress each day, after speaking to the manager,he managed to get us a fridge,said that rooms do not come with a mini ffidge
Stayed 7 nights in Mar 2020
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Stay was amazing. Could not fault anything. Will certainly be back.
Stayed 4 nights in Jan 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location and great casino next door. The room smelled strong of some fragrance that was an attempt to hide the strong smell of mold. Outside the room it smelled very strongly of paint. We had an issue with laundry that almost made us late for our flight. Would not return at least to the lodge. The hotel might be nicer.
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Selva and Lallie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disappointed

This was the first time we stayed at Sibaya Lodge, we were very disappointed. Due to the construction happening, our stay was not a pleasant one.
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Hotel and it’s grounds are run down. In dire need of fixing. Room smelt of cigarettes and had cigarette burns on carpet. Got a new room. Service at hotel restaurant was very slow and the food considering the price was well below acceptable.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Great facilities. Rooms slighty on the small side.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Precious

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

It was very amazing, my family and I were happy with the option. From staff to hotel everything was on point. A happy stay indeed
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Booked for 1 adult and 2 kids , but the amenities provided in the room were insufficient. Also , the sleeper couch is extremely uncomfortable. Breakfast selection is also very limited.
Stayed 1 night in Mar 2019
Verified

4/10 Poor

Ramona

Disliked: Property conditions & facilities, room comfort
Not what was expected. The rooms have no basic amenities like a Bar Fridge or Additional Towels or Linen when you book for 2 adults and 2 children. Staff were friendly and helpful but the hotel did not meet our requirements. We checked out a day early.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Aircon was not working ....Thanks to staff who booked us into the Sibaya Hotel
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good little break

Great service and breakfast... Special thank you to the male, Indian receptionist who remembered we were owed R200 upon checkout... Good times, except for the rowdy neighbours...
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Rickshana

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely experience overall although air-conditioning was not working which ment our rooms were stuffy at night. Staff are friendly, breakfast was good. Casino was good for entertainment.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Mohammed

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No follow up on special requests

Requested early check-in due to us traveling and having small kids as a special request when making the reservation. No feedback regarding this was communicated back to me. Not sure what's the reason for 8 special requests section but clearly no one looks into these for the customers
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Nithianandan

Disliked: Room comfort
Not much to do at this resort
Stayed 2 nights in Feb 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pathethic

My stay at sibaya was very disappointing. The sofa bed was torn. It was not made up every night, I had to request and on the final night did it myself. The entire night people are talking loud in passage sways. Cleaning staff shout and scream at each other in the passage ways to communicate. My bathroom bin was not cleaned for the entire 3 days I stayed there. That is very un hygienic. At breakfast t you need t go locate staff at back to make toast or eggs. While I do not expect 5 star treatment in a 3 star establishment, at least live up to the 3 stars. Basic hygiene and service etiquette. I would never have complained to the establishment as they are not service orientated and believe they are going you a favour. I was actually waiting to respond on this mail in the hope that it would be addressed.
Stayed 3 nights in Jan 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Not to impressed

Sibaya Lodge does not meet the standards of Sun International resorts
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Value for money! room were big and service was excellent!
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Kribashi

Liked: Cleanliness, property conditions & facilities
Stay was satisfactory. Booked a double room it was a double bed and sleeper couch did not state that when we booked. My kids are 11 and 14 and were really uncomfortable. Requested towels at there were only 2 yet booking stated for 4. They said the kids must use the hand towel. Ridiculous. Breakfast not so grand.
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Good
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best of the best

The place was the cleanest, welll maintained. I ve been travelling and been to few places before my stay at Isibaya and I. found it best in all aspect. Keep up the good work.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Personnel accueillant et à l'écoute avec services attendus. Très bon petit déjeuner. Bémol : La salle de bain sentait fortement la moisissure et a fait éternuer le membre de la famille allergique.
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing ...friendly staff
Stayed 1 night in Dec 2018