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Surtel Hotel

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Photo gallery for Surtel Hotel

A balcony with a view of the sea and a distant island.
A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.
A rooftop pool area with a view of the cityscape.
A spacious lobby with a marble floor, several seating areas, and large windows offering views of the outside.
A restaurant with tables set for dining, a view of a cruise ship, and a cityscape in the background.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar
The current price is $69
$62 nightly
$69 total
Total with taxes and fees
Sep 25 - Sep 26

Explore the area

View in a map
Türkmen Mahallesi Ataturk Bulvari No 20, Kusadasi, Aydin, 09400
  • Place, Dilek Milli Parki
    ‪2 min walk‬
  • Place, Scala Nuova Shopping Center
    ‪5 min walk‬
  • Place, Kusadasi Beach
    ‪8 min walk‬

Room options

View all photos for Standard Twin Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Twin Room

  • Sea view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, a round mirror, and a window with curtains.

Standard Room

  • Sea view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed OR 2 Twin Beds
  • Free WiFi

DOUBLE SEA VIEW WITH BALCONY

  • Sleeps 4
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

Double or Twin LAND VIEW

  • Sleeps 6
  • Free WiFi

Similar properties

Suite, 1 King Bed, Marina View | Living room | Flat-screen TV
Doubletree By Hilton Kusadasi - Special Class
Kuşadası City Centre
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, 1,008 reviews
$161 nightly
The price is $178
Aug 28 - Aug 29
Total with taxes and fees
Doubletree By Hilton Kusadasi - Special Class

About the neighborhood

Kuşadası

With a stay at Surtel Hotel in Kuşadası (Kuşadası City Centre), you'll be within a 5-minute drive of Kusadasi Marina and Kusadasi Beach. .This hotel is 9.3 mi (15 km) from Ephesus Ruins and 1.9 mi (3.1 km) from Ladies Beach.

What's nearby

  • Dilek Milli Parki - 2 min walk - 0.1 miles
  • Scala Nuova Shopping Center - 5 min walk - 0.3 miles
  • Kusadasi Beach - 8 min walk - 0.5 miles
  • Kusadasi Castle - 15 min walk - 0.8 miles
  • Kusadasi Marina - 19 min walk - 1.0 mile

Getting around

  • Camlik Station - 19 min drive
  • Adnan Menderes Airport (ADB) - 65 min drive

Restaurants

  • ‪Kutes - ‬4 min walk
  • ‪The Hand Coffee Shop & Wine Spesiality Coffee & Micro Roastery - ‬1 min walk
  • Cafe Roma
  • ‪Yiyin Gari Balık Ekmek - ‬3 min walk
  • ‪Le Şener - ‬3 min walk

About this property

Surtel Hotel

Surtel Hotel offers 90 accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 90 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar.
Featured amenities include a 24-hour front desk, laundry facilities, and coffee/tea in a common area.
Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Surtel Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between January 1 and March 15.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 14794

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Surtel Hotel Kusadasi
Surtel Kusadasi
Surtel
Surtel Hotel Hotel
Surtel Hotel Kusadasi
Surtel Hotel Hotel Kusadasi

Surtel Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 19 out of 75 reviews
Rating 8 - Good. 15 out of 75 reviews
Rating 6 - Okay. 13 out of 75 reviews
Rating 4 - Poor. 11 out of 75 reviews
Rating 2 - Terrible. 17 out of 75 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

4.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Mahmood

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very central near the harbour and easy access to the front area and also the shopping centre.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff lovely place is spotless clean I will return
Stayed 4 nights in Sep 2022
Verified review

8/10 Good

Sharman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel

Nice hotel in excellent location, very close to the port, shops and restaurants, staff friendly and helpful. No issues.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

NURAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice reception woman!! Helped me things ,,
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and price

Great hotel for the price. The location was perfect in the centre and easy to walk everywhere. The beds were comfortable, the air conditioning worked well. The breakfast was good with bread and honey or jam, fresh herbs and salad items and a selection of cheeses, meats and hard boiled eggs. A lovely roof terrace for breakfast with views of the city and the pool was clean and quiet. The only slight downside is the very small dated bathroom, but it was clean and everything worked so we were happy with it. Staff were very friendly and helpful. We would recommend this as a great budget hotel.
Stayed 7 nights in Jul 2024
Verified review

6/10 Okay

Sabine

Liked: Staff & service, amenities
everithing was ok but i mis wifi on the hotel room
Stayed 4 nights in Oct 2023
Verified review

4/10 Poor

ilker

Disliked: Cleanliness, amenities, property conditions & facilities
Location was good. Hotel needs a good upgrade, old, leaky plumbing, very small room. Didn't feel like coming to hotel for relaxing. Need good chefs as cooked food
Stayed 3 nights in Aug 2022
Verified review

2/10 Terrible

Raneen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service at the reception, receptionist Doggu said literally it's 3 star what do you expect. 3 star hotel is middle standard but this hotel is really low standard. Only good about it is the location.
Stayed 3 nights in Aug 2023
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WIFI was not working. I won't use this place again.
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

EMANUEL

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed by this hotel we arrive no fridge in our room internet kept dropping out room not made up in 3 days we were there had to ask for towels twice elevator not working very poor lighting in bathroom
Stayed 3 nights in Jun 2023
Verified review

6/10 Okay

Morten

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotellet var helt greit til den prisen, men helt forferdelig med musikk støy hele natten, og da mener jeg hele natten. Fra 20 om kvelden til 5-6 på morgenen hver eneste dag. Går ikke å få sovet der.
Stayed 9 nights in May 2026
Verified review

2/10 Terrible

Niels

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet ligger rigtig godt bare synd det ikke er blevet vedligeholdt
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Emel

Liked: Cleanliness, staff & service
Otopark büyük sorun. Var ama arabanız girmez dediler. Etrafta sabah 6.30 a kadar üzik sesi mevcut. Banyo eski.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

GÖKHAN ZEKERIYE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Harika bir konumu var temizlik gayet başarılı kahvaltısı gayet doyurucu manzarası on numara …eski ama merkezi 5. Kattaki havuz çağının ötesinde ..
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejlig ferie

Helt fantastisk.
Stayed 7 nights in Aug 2024
Verified review

10/10 Excellent

özge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otelin konumu ve personel çok başarılı tam merkez şiman karşısı otel temiz ama eski bina olması nedeniyle özellikle banyo temizliği göstermiyor banyoların yenilenmesi gerek
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Stephan

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Für low budget geeignet.
Stayed 2 nights in Aug 2024
Verified review

2/10 Terrible

Rabia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles schrecklich dreckig schmutzig. Ich würde dann nie wieder hinfahren und ich werde niemanden empfehlen, in dieses Hotel zu fahren. Betten waren dreckig, Badezimmer dreckig und alt es war alles unmöglich.
Stayed 5 nights in Aug 2024
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok gürültülüydü
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

ZUHAL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vasartın altında bir otel, konumu dışında herşey kötüydü. Sadece 10 saat kaldığımız bir odada tuvalet kağıdının bitmesi ilk dega başıma gelen bir olaydı…
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Mustafa Emre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eski bir otel ama konumu gayet güzel
Stayed 1 night in May 2024
Verified review

6/10 Okay

Hakan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lage Top!!! Aber halt sehr altes Hotel
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

Maham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicht Empfehlen

Nicht EMPFEHLEN!!!! Steht in der Website (wifi kann man in ihrem Zimmer benutzen) aber war nur in der Lobby. Kühlschrank in der Zimmer wurde nicht funktioniert.zuerst war der Zimmer nicht sauber. Nach Aufforderung zur Reinigung wurde das Zimmer gereinigt
Stayed 2 nights in Aug 2022
Verified review

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel experience ever and I've travelled to more than 80 countries staying in hundreds of hotels! After waiting nearly 4 weeks with more than 3 hours communicating with Expedia and Expedia to the hotel to be told there would be no refund! Not even my second room cost which wasn't available due to over booking would be refunded! I booked two double rooms for two people so each person having our own room with a double bed arrived and was told I only made 1 booking for 1 person they said they were overbooked by 10 rooms and that I only had 1 person booked into 1 room I then showed my booking evidence then they apologised and showed my second printed proof of booking they asked for me to help and work with them with their best offer putting me and my friend in a room together with single beds (not double sized) so smaller beds than paid for. Their best offer was to simply move my second room booking to a future date The shower wasn't running properly when arriving, simply a faint drip however, could kind of shower with it and stopped working altogether in the morning The noise from the side street with the bars and nightclubs was extremely loud (which went on till 06.00 in the morning) wouldn't have been too bad with balcony door closed however, it was clear our air conditioning wasn't working. an engineer visited us at 02.00 and tried to fix the unit for a while before accepting it was not working My female friend had to sleep in reception on a sofa!
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Gamze

Liked: Staff & service, property conditions & facilities, room comfort
Odamız tek kelimeyle mükemmeldi. Resepsiyondaki Hasret bey, çok ilgili ve yardımcıydı. Tek bizi üzen, banyoda duşakabin olmaması ve duş başlığının çok eski olmasıydı. Odaların içerisinde Bir yeniliğe ihtiyaç var.
Stayed 1 night in Oct 2021