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Swiss Garden Resort Residences Kuantan

4.0 star property

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Photo gallery for Swiss Garden Resort Residences Kuantan

Water park
Reception
Premier Family Suite | In-room safe, desk, soundproofing, iron/ironing board
Exterior
On the beach

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Jalan Kuantan-Kemaman, Mukim Sungai Karang, Kuantan, Pahang, 26100
  • Place, Bukit Jelutung
    ‪10 min walk‬
  • Place, Natural Batik Factory
    ‪19 min walk‬
  • Place, Teluk Cempedak Beach
    ‪19 min drive‬
  • Airport, Kuantan (KUA-Sultan Haji Ahmad Shah)
    ‪37 min drive‬

Room options

View all photos for 2 Bedroom Pool & Seaview 10-20

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom Pool & Seaview 10-20

  • Sleeps 6
  • Free WiFi

View all photos for 2 Bedroom Lake & Seaview 8-6

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom Lake & Seaview 8-6

  • Sleeps 6
  • Free WiFi

View all photos for 2 Bedroom Seaview 5-7

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom Seaview 5-7

  • Sleeps 6
  • Free WiFi

View all photos for 2 Bedroom Lake & Seaview 10-5

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom Lake & Seaview 10-5

  • Sleeps 6
  • Free WiFi

View all photos for 2 Bedroom Pool & Seaview 3-12

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom Pool & Seaview 3-12

  • Sleeps 6
  • Free WiFi

View all photos for 2 Bedroom Pool & Seaview 10-19

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom Pool & Seaview 10-19

  • Sleeps 6
  • Free WiFi

View all photos for 2 Bedroom G-3

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom G-3

  • Sleeps 6
  • Free WiFi

View all photos for 2 Bedroom Lake & Seaview 5-3

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom Lake & Seaview 5-3

  • Sleeps 6
  • Free WiFi

View all photos for 2 Bedroom Pool View G-13A

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom Pool View G-13A

  • Sleeps 6
  • Free WiFi

View all photos for 2 Bedroom Lake & Seaview 3-6

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom Lake & Seaview 3-6

  • Sleeps 6
  • Free WiFi

View all photos for 2 Bedroom 3a-2

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom 3a-2

  • Sleeps 6
  • Free WiFi

View all photos for 2 Bedroom Lake & Seaview 10-6

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom Lake & Seaview 10-6

  • Sleeps 6
  • Free WiFi

View all photos for 1 Bedroom 7-28

In-room safe, desk, soundproofing, iron/ironing board

1 Bedroom 7-28

  • Sleeps 4
  • Free WiFi

View all photos for 1 Bedroom 9-23a

In-room safe, desk, soundproofing, iron/ironing board

1 Bedroom 9-23a

  • Sleeps 4
  • Free WiFi

View all photos for 1 Bedroom Pool & Seaview 6-15

In-room safe, desk, soundproofing, iron/ironing board

1 Bedroom Pool & Seaview 6-15

  • Sleeps 4
  • Free WiFi

View all photos for 1 Bedroom Pool & Seaview 10-15

In-room safe, desk, soundproofing, iron/ironing board

1 Bedroom Pool & Seaview 10-15

  • Sleeps 4
  • Free WiFi

View all photos for 1 Bedroom Poolview 1-11

In-room safe, desk, soundproofing, iron/ironing board

1 Bedroom Poolview 1-11

  • Sleeps 4
  • Free WiFi

View all photos for 1 Bedroom 9-23

In-room safe, desk, soundproofing, iron/ironing board

1 Bedroom 9-23

  • Sleeps 4
  • Free WiFi

View all photos for 2 Bedroom 2-5

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom 2-5

  • Sleeps 6
  • Free WiFi

View all photos for 2 Bedroom 2-6

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom 2-6

  • Sleeps 6
  • Free WiFi

View all photos for 2 Bedroom 2-7

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom 2-7

  • Sleeps 6
  • Free WiFi

View all photos for Deluxe Apartment 2-9

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Apartment 2-9

  • Sleeps 6
  • Free WiFi

View all photos for 1 Bedroom 7-1

In-room safe, desk, soundproofing, iron/ironing board

1 Bedroom 7-1

  • Sleeps 4
  • Free WiFi

Similar properties

3 bars/lounges, swim-up bar, poolside bar, beach bar
Hyatt Regency Kuantan Resort
Teluk Cempedak
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 700 reviews
$104 nightly
The price is $115
Jul 6 - Jul 7
Total with taxes and fees
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About the neighborhood

Kuantan

Located in Kuantan, Swiss Garden Resort Residences Kuantan is by the sea, a 2-minute drive from Natural Batik Factory and 13 minutes from Taman Teruntum Mini Zoo. .This beach hotel is 8.2 mi (13.2 km) from Teluk Cempedak Beach and 8.3 mi (13.3 km) from Kuantan Recreational Parks.

What's nearby

  • Bukit Jelutung - 10 min walk - 0.6 miles
  • Natural Batik Factory - 19 min walk - 1.0 mile
  • Teluk Cempedak Beach - 19 min drive - 9.6 miles
  • Taman Teruntum Mini Zoo - 20 min drive - 9.6 miles
  • Sungai Pandan Waterfall - 44 min drive - 32.5 miles

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 39 min drive

Restaurants

  • ‪Sechawan - ‬13 min walk
  • ‪Hejōmatcha - ‬13 min walk
  • ‪Restoran De' Alif - ‬11 min walk
  • ‪Qahwah Cafe - ‬9 min walk
  • ‪Kassim Baba Roti Tempayan Cheese - ‬6 min walk

About this property

Swiss Garden Resort Residences Kuantan

Swiss Garden Resort Residences Kuantan offers 105 air-conditioned accommodations with safes and complimentary bottled water. Accommodations at this 4-star hotel have kitchens with refrigerators and microwaves. Bathrooms include bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a water park, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 105 air-conditioned rooms featuring kitchens with refrigerators and microwaves. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including a complimentary water park, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
At Swiss Garden Resort Residences Kuantan, enjoy a satisfying meal at the restaurant.
Featured amenities include express check-in, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Swiss Garden Resort Residences Kuantan has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals
  • Free water park
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 120 per vehicle (one way)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Swiss Garden Resort Residences Kuantan
Swiss Garden Resort Residences
Swiss Garden Residences Kuantan
Swiss Garn Resort Resinces
Swiss Residences Kuantan
Swiss Garden Resort Residences Kuantan Hotel
Swiss Garden Resort Residences Kuantan Kuantan
Swiss Garden Resort Residences Kuantan Hotel Kuantan

Swiss Garden Resort Residences Kuantan Reviews

Reviews

6.8
Rating 10 - Excellent. 12 out of 86 reviews
Rating 8 - Good. 30 out of 86 reviews
Rating 6 - Okay. 25 out of 86 reviews
Rating 4 - Poor. 13 out of 86 reviews
Rating 2 - Terrible. 6 out of 86 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay

Very comfy. Suitable for family. Very popular seafront. Enjoyed the stay.
Stayed 1 night in Nov 2020
Verified

8/10 Good

Wan nurin adlina

Liked: Staff & service, property conditions & facilities, room comfort
The swimming pool awesome ! My family enjoyed at the swimming pool..i gave 5 star .. But the corridor too dirty ...had many cigarettes at corridor.. toilet also smelly . The room so comfortable n large for family with 4 person stayed...i like the room..the refrigerator also huge... I think i will come again to swiss garden residence for next holidays...
Stayed 1 night in Sep 2020
Verified

6/10 Okay

ina

Disliked: Staff & service, amenities, property conditions & facilities
no turn down service to replace towel and amenities
Stayed 2 nights in Sep 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Worthwhile for short stay

Nice stay. Although WiFi was worse and water pressure was too low. Heater gave hot and then cold and then hot water all the time.
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Aminul

Liked: Cleanliness, property conditions & facilities, room comfort
My room not at the beach... So i cannot see the beach from my room... Dissapointed
Stayed 1 night in Aug 2020
Verified

8/10 Good

Janet

Overall it’s ok. Basic, clean n tidy. Nice view with water park. Adjacent to beach. For this price can’t ask for more.
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Asrin Yusairi

Disliked: Cleanliness

Family retreat

I have been here before and I am coming back because of the previous experience which was good. Unfortunately It seems that the property is a bit worn down now. The only thing that is still kept high is the price that I need to pay. The sofa is dusty. The aircond compressor and the balcony rail is rusty. The room... the toilet is being clean but not to the standard of Swiss Garden. I came here because of the name Swiss Garden and frankly a bit dissapointed.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

mariam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with superb beach view.

stay was superb , Quiet and peaceful and near to the beach.
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

NICOLE

Disliked: Property conditions & facilities
the sofa in the residence seems dirty, the toilet light are too dark. Bowls have dirty stain on it.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

M.

Liked: Cleanliness
To add more facility
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Tengku

Good stay but inaccurate address

Stay was ok, but Hotels.com was plain wrong on its location. Its 1 km off from the map shown!
Stayed 2 nights in Jun 2019
Verified

6/10 Okay

Khairunisah Mohd

Disliked: Cleanliness, staff & service

Disappointed

Facility is new. Pool was good, beach clean. Room was not cleaned on second day, just gv new towels. Dust was visible at TV cabinet.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Mohd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene and peaceful environment and this hotel have their own beachside.
Stayed 4 nights in Apr 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth it. Filthy water park.

I personally wouldn’t come here again. I went there as the mini theme park looks amazing in the picture. But the pool actually very poorly maintained. It was dirty even in the morning. You can see and feel all the black moss floating around esp in the kids pool. Super disgusting. There are some pool tiles that already broken, and the surface was slimy like they have not clean it since they first build it. Breakfast is another story. I paid the room with breakfast but ended up walking across the street instead. Immediately after opening the breakfast lounge door, the smell of dirty kitchen piercing my nose. We were the 1st to arrive as the girl there still setting the buffet up. No greeting, no smile, poor service. The turkey ham were yellowish in color and the counter top, where the juices sits was slimey with leftover juice from last night I think. The smell in the restaurant itself just kills my appetite totally. So we left. I am glad I didn’t stay over 1 night. It was unbearable. Room was small with 2 bar wifi connection. Please do not over advertise the room by saying “Premier Family Suites”. Nothing premier about the room and it is definitely not a suite. Please change the room category to just 2 bedroom apartment. Overall the hotel is just filthy. Poorly maintained, poor service and this is the 1st hotel that I regretted staying this year.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Clean & tidy.
Stayed 3 nights in Apr 2019
Verified

4/10 Poor

nurhidayah

Disliked: Cleanliness, staff & service, property conditions & facilities
the food was bad
Stayed 2 nights in Mar 2019
Verified

4/10 Poor

Wan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Tak berbaloi dengan harga
Stayed 1 night in Mar 2019
Verified

8/10 Good

rabhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All the hotel staffs very friendly and helpful.

I was amaze with this place, recomended to stay because strategic location and peacefull.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Anis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome pool

Bilik cool, pool awesome but breakfast out.. overall nice stay
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
good for family, near the beach, good pool
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Klaus

Liked: Staff & service, room comfort

Middel-oplevelse

Middel oplevelse af opholdet. Lille lejlighed , vær. , badevær. og stue med køkken samt udgang til balkon. Udsigt til "vandland" i gårdmiljøet. Middel strand umiddelbart bag bygningerne. pool-området er over middel, dog lidt slidt. Desværre ligger Swiss Garden Resort Residenses Kuantan langt fra byen og spisesteder tæt på, er af meget lokal karakter.
Stayed 2 nights in Jan 2019
Verified

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
good hotel but need a lot of maintenance.
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Noor

Liked: Property conditions & facilities, room comfort
Was there for a wedding. Was okay but nothing to shout about. Price reflects the quality.
Stayed 1 night in Dec 2018
Verified

2/10 Terrible

JASON

Disliked: Cleanliness, property conditions & facilities, room comfort

Disgusting and dirty

The rooms and building were very dirty. Sheets had not been washed. There were still belongings in one room I got from previous occupants
Stayed 3 nights in Oct 2018
Verified

2/10 Terrible

Zaid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Housekeeping sucks, lobby sucks, breakfast sucks. I don’t suggest to stay here
Stayed 2 nights in Oct 2018