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First Residence Hotel

3.0 star property

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Deluxe | In-room safe, desk, iron/ironing board, free WiFi
Reception
Deluxe | In-room safe, desk, iron/ironing board, free WiFi
Lobby sitting area
Deluxe | In-room safe, desk, iron/ironing board, free WiFi

Reviews

6.2 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
119, Jalan Sulaiman, Bandar, Chukai, Terengganu, 24000
  • Place, Central Point Kemaman Mall
    ‪2 min walk‬
  • Place, Sultan Ahmad Mosque
    ‪9 min walk‬
  • Place, Cherating Beach
    ‪24 min drive‬

Room options

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De Chukai Hotel
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  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
3.8 out of 5, Good, 13 reviews
$41 nightly
The price is $47
Jun 11 - Jun 12
Total with taxes and fees
De Chukai Hotel

About the neighborhood

Chukai

A stay at First Residence Hotel places you in the heart of Chukai, steps from Central Point Kemaman Mall and 8 minutes by foot from Sultan Ahmad Mosque. .This hotel is 2.3 mi (3.7 km) from Bukit Geliga Ch' Akob and 4.7 mi (7.6 km) from Bukit Geliga Besar.

What's nearby

  • Central Point Kemaman Mall - 2 min walk - 0.1 miles
  • Sultan Ahmad Mosque - 9 min walk - 0.5 miles
  • Pantai Cherating - 20 min drive - 8.7 miles
  • Cherating Turtle Sanctuary - 22 min drive - 10.5 miles
  • Cherating Beach - 24 min drive - 11.9 miles

Restaurants

  • ‪Restoran MZF - ‬1 min walk
  • ‪Hai Peng Kopitiam - ‬1 min walk
  • ‪Ramlah Mee Kari Kemaman - ‬4 min walk
  • ‪A&W - ‬2 min walk
  • ‪Skybox - ‬2 min walk

About this property

First Residence Hotel

First Residence Hotel offers 99 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels. Bathrooms include showers, bidets, and complimentary toiletries.

This Chukai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 99 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.
At First Residence Hotel, enjoy a satisfying meal at the restaurant.
Featured amenities include a 24-hour front desk and an elevator.
First Residence Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 8:00 AM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50.00 per day

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

First Residence Hotel Cukai
First Residence Cukai
First Residence Hotel Chukai
First Residence Chukai
First Residence
First Residence Hotel Hotel
First Residence Hotel Chukai
First Residence Hotel Hotel Chukai

First Residence Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 4 out of 47 reviews
Rating 8 - Good. 17 out of 47 reviews
Rating 6 - Okay. 10 out of 47 reviews
Rating 4 - Poor. 10 out of 47 reviews
Rating 2 - Terrible. 6 out of 47 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Muhammad Asyraf

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. No one at the reception and we have to wait for more then 15mins before get into our room. The hotel a bit dull and the smell is terrible like an old building. Poor cleanliness. You can see dust from the fan ventilation inside toilet
Stayed 2 nights in May 2022
Verified

6/10 Okay

Verified traveler

Disliked: Amenities
Nothing interesting.
Stayed 3 nights in Jan 2020
Verified

6/10 Okay

Fion

Liked: Staff & service, amenities, property conditions & facilities
Ada lipas kecil dalam bilik
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area a reception you would think the rest of the hotel would be a great experience. Not the case. The hallway to the room has old stained carpets. The hotels smell is a musty odour. The room also smelt the same and felt damp. The shower head was leaking.
Stayed 4 nights in Dec 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort

Musty hallway and room

The price was okay. Firstly I was given a small room but no smell. Then, the water heater got short circuit, so I was transferred to another room for the other night, a bigger room but the room was so musty. I had to ask for some air freshener from the staff. They were kind to give me one but it wasn't much help.
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

Verified traveler

just nice. hotel kat tengah2 bandar. senang nak cari makan, parking pun dekat.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Tuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fast wifi
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Pool!
Stayed 1 night in Apr 2019
Verified

8/10 Good

Ahmad

Liked: Cleanliness, staff & service
Just ok & all right
Stayed 1 night in Feb 2019
Verified

2/10 Terrible

Sog

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor hotel

With a broken bathroom’s door, a spoilt shower holder, loose shower and smelly room.
Stayed 1 night in Oct 2018
Verified

4/10 Poor

Verified traveler

Dirty and with strong smoking smell
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Nurhafizah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

awesome place

Nice place.. Spacious..clean..easy access to many shops,restaurant and banks.. Walking distance..
Verified

6/10 Okay

Alfred

Liked: Cleanliness, property conditions & facilities, room comfort

Convenient town hotel

Simple, new and clean. Conveniently located in the town center. However the room, without windows, was a bit claustrophobic.
Stayed 1 night in Jan 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable good stay and nice hotel.

Good location and easy to chill out... Overall the hotel service was good and assistance from reception are welcoming.
Stayed 1 night in Sep 2017
Verified

8/10 Good

Zulqarnain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Venue

Value for money. Very near to attraction venue.
Stayed 1 night in Jul 2017
Verified

8/10 Good

WAN MOHAMMAD HAIZAN

Liked: Cleanliness, property conditions & facilities, room comfort
Having difficulty to get the car parking.
Stayed 3 nights in Aug 2017
Verified

8/10 Good

hamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is okay. Since i booked thru expedia they refuse my request to change room.
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities

Purely for resting only

Check in, the staff was not smiling at all. Dont expect a welcoming hello too. Reach my floor, as I step out of the lift, moldy smell filled the entire floor. As I enter the room, the same smell. Maybe bad airation. The smell gone after A/C was turn on. The bed was nice. The toilet too. Overall, like the title, purely for resting, for single, business trip traveller like me. Not suitable for those with family. One plus point though, the location is very strategic to all main point (banks, restaurant, petrol station, grocery market). walkable distance.
Verified

4/10 Poor

Mk

Wifi

So it said free wifi, but there's no wifi signal to be connected. Tries to contact staff through the room phone provided, fail to reach them. It was a tiring day for me ended up using my own phone data connection instead.
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unexpected

Unexpected room.. Booking room get another room..
Verified

8/10 Good

hani

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel to stay

I WAS CHARGED EXTRA RM10 PER HOUR FOR LATE CHECKED OUT
Verified

2/10 Terrible

Ger

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very dirty hotel

Very bad and dirty hotel, fungus and cockroaches in my room. In corridors nasty smell.
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

nice carpet, great bed

the room advertised with "sea view" does not feature such. there is a strange smell on the 3rd floor. The room is rather comfortable, though. As for myself, the staff is hilariously unfriendly.
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience.

We have booked two rooms. One room is ok, however the other room was terrible. The housekeeping did not refill toilet paper, shampoo and shower gel, also the spoon for coffee making was missing. And the most scary thing was cockroach. Not only one, there are cockroaches walked on floor and on room desk. Receptionist was not so friendly in resolving problem also. Disappointed.
Verified

2/10 Terrible

NURUL

Stayed 2 nights in Jul 2023