The RuMa Hotel and Residences

5.0 star property

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Photo gallery for The RuMa Hotel and Residences

Corner Studio City View | Free minibar, in-room safe, desk, laptop workspace
Creator video - submitted by Explore Bluegreenland
Library
Outdoor pool
Breakfast, lunch, dinner served; international cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$262
$241 nightly
$262 total
Total with taxes and fees
Jan 5 - Jan 6, 2026

Explore the area

View in a map
7 Jalan Kia Peng, Kuala Lumpur, 50450
  • Place, Kuala Lumpur Convention Centre
    ‪2 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Place, Petronas Twin Towers
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪54 min drive‬

Room options

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Suite

  • 947 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Studio Twin Tower View

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

Studio, City View, Corner

8.8 out of 10
Excellent
(3 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Corner Studio Twin Tower View

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • 463 sq ft
  • Sleeps 3
  • 1 Twin Bed

Grand Twin Room

  • 484 sq ft
  • Sleeps 3
  • 1 Twin Bed

Similar properties

About the neighborhood

Kuala Lumpur

With a stay at The RuMa Hotel and Residences, you'll be centrally located in Kuala Lumpur, steps from Kuala Lumpur Convention Centre and within a 10-minute walk of Pavilion Kuala Lumpur. .This luxury hotel is 1.2 mi (1.9 km) from Petronas Twin Towers and 1.2 mi (2 km) from Kuala Lumpur Tower.

What's nearby

  • Kuala Lumpur Convention Centre - 2 min walk - 0.1 miles
  • KLCC Park - 3 min walk - 0.2 miles
  • Suria KLCC Shopping Centre - 5 min walk - 0.3 miles
  • Pavilion Kuala Lumpur - 7 min walk - 0.4 miles
  • Petronas Twin Towers - 10 min walk - 0.6 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Persiaran KLCC MRT Station - 9 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive

Restaurants

  • ‪Roselle Coffee House - ‬3 min walk
  • ‪Satellite Bar - ‬3 min walk
  • ‪Mesa On 51 - ‬1 min walk
  • ‪Hall 2 - ‬5 min walk
  • ‪SkyBar Kuala Lumpur - ‬4 min walk

About this property

The RuMa Hotel and Residences

Luxury hotel with bars and a 24-hour health club
The RuMa Hotel and Residences offers 253 air-conditioned accommodations with free minibar items and minibars. 42-inch Smart televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 253 air-conditioned rooms featuring free minibar items and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a 24-hour health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Satisfy your appetite for lunch or dinner at ATAS, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 7 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Kuala Lumpur? This hotel has 1884 square feet (175 square meters) of space consisting of conference space and 6 meeting rooms. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
ATAS - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 130 for adults and MYR 65 for children
  • 7 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • ATAS

Things to do

  • 24-hour health club
  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,884 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 200 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 130 for adults and MYR 65 for children
  • Rollaway bed fee: MYR 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

RuMa Hotel Kuala Lumpur
RuMa Hotel
RuMa Kuala Lumpur
The Ruma And Residences
The RuMa Hotel and Residences Hotel
The RuMa Hotel and Residences Kuala Lumpur
The RuMa Hotel and Residences Hotel Kuala Lumpur

The RuMa Hotel and Residences Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 364 out of 432 reviews
Rating 8 - Good. 43 out of 432 reviews
Rating 6 - Okay. 17 out of 432 reviews
Rating 4 - Poor. 3 out of 432 reviews
Rating 2 - Terrible. 5 out of 432 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Dr Vivek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but small breakfast restaurant long waiting times for breakfast.
Stayed 4 nights in Sep 2025

10/10 Excellent

Darren

Stayed 1 night in Aug 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

An excellent one-night stay at the RuMa. We were celebrating my wife’s birthday and the staff were incredible, from complimentary cake both in room and at the spa, to all the email communication before our arrival with plenty of recommendations. The room was exceptional and the pre-arrival email asks for pillow/bed preference which is a nice touch. The hotel ambience was lovely and we will definitely stay here again when we return to KL
Stayed 1 night in Jul 2025

10/10 Excellent

Abbas

Outstanding oasis in a bustling city. Great service, friending attentive staff, convenient location… so much nicer than some of the other more outdated luxury brands! Highly recommended.
Stayed 4 nights in Jul 2025

10/10 Excellent

Elliott

Stayed 3 nights in Jul 2025

8/10 Good

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

KL 4 days 3 nights getaway

Cosy hotel lobby and rooms. Check in encountered some issues as we requested for our 2 rooms to be on the same floor where the reception agrees to help us arrange and come back to us via WhatsApp. Unfortunately, when we return in the evening, they did not contact us at all and the new reception team was not aware of our request. As for room, we book 1 twin and 1 king rooms. Both rooms our roomy, wooden floors are good unlike carpeted floors can be dusty. Bathroom area is separated from WC with rain shower and bathtub. Water pressure is strong, and there are 2 bathroom sinks. The king room is bigger and better layout as it has a walk in wardrobe. Only gripe is that every floor there is only 1 twin room. Buffet breakfast is included and default. The spread is good with different fried noodles each day like mee, bee hoon, nasi lemak, etc. Other spreads include soup noodle station, salad bar, bread, sausages, and you can order eggs cooked in many different ways from the servers who will bring them to your table. The swimming pool is nice as it is an infinity pool. The pool bar serves great drinks and snacks. Good location as you can walk to Pavilion and KLCC malls within like 10 mins.
Twin room bedding area
Twin room basins
Twin room shower area
Twin room WC
Stayed 3 nights in Jul 2025

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very lovely, excellent location and your new installations are very comfortable. The pool is very nice and your restaurants are delicious. We stay with our family very happy.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gbemisola Tolulope Olukemi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful experience. Ruma is home away from home. Amazing breakfast
Stayed 9 nights in Jun 2025

10/10 Excellent

Gagan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent in every aspect!
Stayed 3 nights in Jul 2025

10/10 Excellent

Yen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel is in tip top condition and the breakfast which is included for everyone, is excellent. Go early for breakfast. They've adjusted the menu options so now it's all free. Eggs have a separate menu. Pool side etc is lovely to hang out. Bars close at 11, be aware, tho room service available to 130am. I had several issues with the staff, especially the front desk staff who answer the phone if you have a query from your room, and the hotel listened to my complaints and did a service recovery by comping a late checkout and a ride to the airport, but I have to say the front desk staff instinct is to say "no" to the smallest request that might slightly inconvenience anyone, and they really need to pause for a moment and think "how can I make this a yes". Frankly front desk staff shouldn't be used for customer relations as they are often busy dealing with face to face customers so their attention is distracted. Anyway I had three instances where they argued back hard with a "no" on absurdly easy to say "yes" items (subjects were: hand soap; a post 11pm drink; and pillow choice) and a number of additional instances where they were a bit difficult. Room was lovely, all in good condition, other staff were on the face of it friendly (tho I didn't ask them anything they might say no to) and management response was professional when I complained so still worth four out of five
Breakfast
Room
Spa
Spa
Stayed 6 nights in Jun 2025

10/10 Excellent

Zain

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Ruma hotel was brilliant, the staff were great, very attentative, friendly. The staff at breakfast are the best, Amal was our daughter’s favourite person and made us feel special everyday along with the countless other staff. The rooms are so luxurious, clean and spacious. After 10 days we still weren’t sick of breakfast- it was so yummy! The pool is very lovely and clean. The staff try to cater to every need. Would definitely recommend and hope we end up here again. We will be back! Thank you for making our trip so comfortable.
Stayed 10 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

8/10 Good

Mark Oliver

Traveled with group
Liked: Room comfort
Stayed 1 night in May 2025

8/10 Good

Rushabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend.

Fantastic location, facilities and importantly staff. Rooms was amazing too. Only thing, offer more local food options!!!!
Stayed 2 nights in May 2025

10/10 Excellent

Jed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Richard

Stayed 5 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Rooms are lovely, the breakfast is incredible, one of the best hotel breakfasts I’ve ever experienced. Great location and staff are welcoming and attentive - highly recommend!
Stayed 3 nights in Apr 2025

10/10 Excellent

Siti Zuraina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Saleena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very confortable and convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great place to stay! Breakfast is fantastic. If you are able to, stay here!
Stayed 3 nights in Mar 2025

10/10 Excellent

Charlotte

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025