Verified
10/10 Excellent
mary
Mar 15, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
mary
Stayed 8 nights in Mar 2025
Aparthotel
THE PENTHOUSE KLCC
2.0 star property
Choose dates to view prices
Photo gallery for THE PENTHOUSE KLCC
Reviews
5.65.6 out of 10
Popular amenities
- Kitchen
- Washer
- Dryer
- Free WiFi
- Air conditioning
- Parking available
Explore the area
12 Jln Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50250
- Pavilion Kuala LumpurPlace, Pavilion Kuala Lumpur10 min walk
- Suria KLCC Shopping CentrePlace, Suria KLCC Shopping Centre12 min walk
- Petronas Twin TowersPlace, Petronas Twin Towers12 min walk
- Kuala Lumpur (KUL-Kuala Lumpur Intl.)Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)59 min drive
Room options
View all photos for The Suite
The Suite
- Sleeps 6
- Free WiFi
View all photos for The Penthouse
The Penthouse
- Sleeps 6
- Free WiFi
View all photos for Presidential Penthouse
Presidential Penthouse
- 2 bedrooms
- Sleeps 4
- 1 King Bed and 2 Twin Beds
- Free WiFi
View all photos for The Suite
The Suite
- 2 bedrooms
- Sleeps 6
- 1 Queen Bed and 2 Twin Beds
- Free WiFi
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About the neighborhood
Kuala Lumpur
Located in Kuala Lumpur (Kuala Lumpur City Centre), THE PENTHOUSE KLCC is within a 15-minute walk of Pavilion Kuala Lumpur and Petronas Twin Towers. .This aparthotel is 0.6 mi (0.9 km) from Jalan Alor and 0.6 mi (0.9 km) from Suria KLCC Shopping Centre.
What's nearby
- Pavilion Kuala Lumpur - 10 min walk - 0.6 miles
- Suria KLCC Shopping Centre - 12 min walk - 0.7 miles
- Kuala Lumpur Convention Centre - 12 min walk - 0.7 miles
- Petronas Twin Towers - 12 min walk - 0.7 miles
- KLCC Park - 14 min walk - 0.8 miles
Getting around
- Kuala Lumpur Masjid Jamek Station - 4 min drive
- Raja Chulan Station - 6 min walk
- Subang (SZB-Sultan Abdul Aziz Shah) - 36 min drive
Restaurants
- The Dark Horse - 1 min walk
- Sky51 - 6 min walk
- Nipah - 1 min walk
- Luckin Coffee - Menara Mbf - 5 min walk
- Brew House - 3 min walk
About this property
THE PENTHOUSE KLCC
THE PENTHOUSE KLCC offers 20 air-conditioned accommodations with washers/dryers and complimentary bottled water. Rooms open to furnished balconies. Kitchens offer full-sized refrigerators/freezers, stovetops, and cookware/dishes/utensils.
This Kuala Lumpur aparthotel provides complimentary wireless Internet access. 43-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Make yourself at home in one of the 20 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies. 43-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include free tea bags/instant coffee and complimentary bottled water, and housekeeping is provided on request.
Grab a bite from the grocery/convenience store serving guests of THE PENTHOUSE KLCC.
Featured amenities include a 24-hour front desk and an elevator. Self parking (subject to charges) is available onsite.
Property amenities
Internet
- Available in the apartment: Free WiFi
Parking and transportation
- Self parking on site (MYR 30 per day; includes in/out privileges)
- Limited onsite self parking
Family friendly
- Art supplies
Kitchen
- Cookware, dishware, and utensils
- Freezer
- Full-sized refrigerator/freezer
- Oven
- Stovetop
- Tea bags/instant coffee
Dining
- Couples/private dining
Bedrooms
- Bedsheets provided
Entertainment
- 43-inch smart TV with digital channels
- Netflix
- Streaming services
Outdoor areas
- Furnished balcony
Laundry
- Washer/dryer
Comfort
- Air conditioning
Pets
- No pets or service animals
Suitability/Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible path of travel
- Smoking not allowed
Services and conveniences
- 24-hour front desk
- Blackout drapes
- Change of bedsheets (on request)
- Change of towels on request
- Free bottled water
- Grocery/convenience store
- Housekeeping (on request) (for a fee)
- Iron/ironing board
- Tour and ticket assistance
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- 20 units
- Bed sheets changed on request
- Housekeeping (on request)
- Towels (changed on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before noon
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cleaning fee: MYR 100 per accommodation, per stay (varies based on length of stay)
- A damage deposit of MYR 1000 will be collected before check-in.
- Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
Optional extras
- Self parking fee: MYR 30 per day (in/out privileges)
- Housekeeping fee: MYR 100 per day; may vary based on length of stay and unit size
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1281226-M
We should mention
No pets and no service animals are allowed at this property
Property is also known as
THE PENTHOUSE KLCC Aparthotel
THE PENTHOUSE KLCC Kuala Lumpur
THE PENTHOUSE KLCC Aparthotel Kuala Lumpur
THE PENTHOUSE KLCC Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 4 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 4 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 4 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 4 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 4 reviews
2 - Terrible
1
7.0/10
Cleanliness
9.0/10
Amenities
8.0/10
Property conditions & facilities
Reviews
Verified
2/10 Terrible
Verified traveler
Jun 19, 2024
Disliked: Cleanliness
Not very happy customer
There was a nail on the carpet which hurt my foot and there was also 3 cockroaches in the kitchen and bathroom.
Verified traveler
Stayed 2 nights in Jun 2024
Verified
6/10 Okay
Daniel
Sep 20, 2025
Liked: Cleanliness, amenities, communication
Our unit had an excellent view of KL tower and other skyline views. The unit was spacious (2BR/2BA) and for the most part, up to date. The walls could have used a nice coat of paint, and the doors could do with replacing.
I’ve come to realize that in this humid climate, mold and cockroaches will always be present, so it’s just a matter of how much mold (in the bathrooms and shower) you are willing to put up with. As for the cockroaches, it wasn’t until the 3rd day when we finally encountered them (in the bathroom and kitchen). I guess no matter how high up you are, or how much you clean, they will always be present.
My biggest complaint has to do with security in the unit. There is no secondary door lock that prevents someone with the door code from entering the unit. Most hotels in the US have a way of latching the door while inside, but this unit did not.
Daniel
Stayed 1 night in Sep 2025
Verified
4/10 Poor
Verified traveler
Dec 15, 2022
Liked: Cleanliness, room comfort
Disliked: Communication
Poor experience at Penthouse KLCC
Was denied check-in as counter staff advised that our booking was not found. Insisted that we did not have any booking. No effort to help call Hotels.com but asked us to contact them. We are all drenched from heavy rain had carried our luggage into the reception and now had to carry out to the car again. Spent 1.5 hours trying to verify with Hotels.com on the phone and eventually check-in staff allowed us to check-in saying that they received a call from Hotels.com when he should have helped us to check with our itinerary receipt. Our wifi also didn't work from 4th day onwards.
Verified traveler
Stayed 5 nights in Dec 2022